Brighton Token & Coin

I visited Brighton Coin & Token on Thursday 12÷10÷15 after calling to inquire about availability of 2015 US silver eagles, and I must say I was less then impressed with my experience.
First off, a little background. Every Christmas I give US Silver Eagle as gifts to our younger family members. And having a surplus of 2008 Silver Eagles, I usually trade a tube of 20 for the current year Eagles to gift to my family. So while visiting family in the Rochester area, I went looking for a coin store that could get me the current year (2015) Eagles. That would allow me to wrap them and give the gifts without the need to ship them. Brighton Coin and Token was on the way to my travel destination that day, so I stopped by.
The store looked reasonably neat, and parking was sufficient and close to the shop.
When I went inside, there was an older gentleman speaking with a customer about the nuances of buying and selling of coins and silver. So a younger man greeted me within 10 seconds and I explained that I needed to obtain some 2015 Silver Eagles and had a tube of (20) 2008’s to trade. He was a bit gruff in his response and stated they didn’t trade, but he would buy mine and sell me the 2015’s. I stated, «thats fine, whats the spread between buy and sell?». He proceeded to open the tube of my 2008’s to inspect them, managing to put his finger prints on the face of 2 of them in the process. Then spent some time inspecting them with an eye loupe. I can say, thats a first. Maybe someone is counterfeiting Sliver Eagles, but at a current price of $ 15 – 20 retail, I just cant imagine that has happened. But, hey, you cant be too carful I guess. He then spent a short time with a calculator and said it would be $ 5.00 per coin, for a total of $ 100.00 for a tube of 20. I was speechless. I thanked him and left with my coins.
I usually pay a $ 1 – 2 premium between buy and sell, and as much as $ 2.50. So in my opinion, paying a $ 5 premium on a $ 15 – 20 commodity coin, would be ignorant.
I then proceed to call Ridge Coin, asking about trading 2008’s for 2015’s, and they quoted me $ 1.50 per coin for a total of $ 30.00 for the tube of 20. VERY reasonable! So, I preceded to Ridge coin and completed the transaction in an efficient manner.
In closing, I am a firm believer in a business charging whatever they please for their product and/​or services, on their terms. I also believe in exercising my right to reject those terms and shop elsewhere. Which is what I did.
Based on my experience with Brighton Coin & Token, I would recommend using caution and doing some research on any potential transactions you wish to conduct, prior to visiting. And shopping around to ensure you are getting a fair and reasonable deal.