Genisys Credit Union

Not sure if this is location based or just the company issues as a whole… but going in their each time to take out cash and have them always bombard me with the question of «why don’t you just open a checking account» is frustrating. My situation doesn’t allow for it let alone I do not want the hassle right now, but I don’t appreciate them trying to push it on me every single time I come in there even though they clearly recognize me each time so they should know that nothing has changed.
Currently having issues with getting a new credit card due to my old one being compromised. The timely manner of it arriving has been unacceptable. Going on 8 days now when they said they would rush it in 2 days. Doubt I will get it before Christmas and it has hindered my ability to order gifts online. Very disappointing because they gave me there word that it’d be at my house in 2 days.

High interest rate for an auto loan and got a lower one going directly through the dealership, I thought credit unions were going to have low interest rates.

They are also a notary… Two tasks done in one place for me today! I use to only go see Kristie but she is no longer with the company. So I had to go to someone else for help and come to find out, they were amazing too!