Comix Corner

Uncommunicative customer service. Unwilling to explain their ordering system or take suggestions on how to improve it. Wouldn’t take responsibility for comics that were ordered and never arrived. Basically it’s a shot in the dark whether or not a comic you want will come in or if they can get it. The individual running the desk at the Rochester Hills location was sympathetic, but essentially shrugged his shoulders and apologized. You can hear him swearing at people when he hangs up the phone. I called the owner to explain my reasons for leaving and he was unwilling to have a conversation. I am ok with a comic not coming in immediately and having to order it, but months have passed and the comics never arrived. When I suggested they improve their ordering system the guy said, we’re fine and hung up. I also wanted to clarify that I made my concerns clear and gave time for resolution prior to escalating to the point of canceling.

Great staff, selection, and prices. Best discount for club members in metro Detroit. Becoming a member with a pull list will pay for itself in a month.