Elizabeth D Liu, MD

She is a doctor without heart. My mother has poor health and went to see her. She basically told us that she only sees patients who are not as sick as my mom. Then, she asked us to see other doctors without even helping us to find one.
When she told my mother that there is a chance that my mom might have cancer, she was eating her salad at the same time. I have never met a doctor this heartless.
My advise to you is if you are very sick, do not waste time seeing her.

Terrible. Rude. Told me I had to hurry up and tell her what I needed, because she doesn’t have time. I said” so then let’s re-​schedule”, and she said don’t get an attitude with me. Most unprofessional doctor I have ever seen. She said she doesn’t have time, but was talking to me about her other patient when she came to see me rather than asking how I was. Confidentiality doesn’t matter to her. Told me he might have a heart attack etc. She is just aweful.

I have been going to dr Liu for 4 years! Every time I went I spent at least 2 hours waiting to see her! Not the reason I writing! I am a cancer survivor for 6 years! I had a prescription from my oncologist for a mamo. Had the first one done and they saw something that need to be seen again with other screening. Well I call her office to see if I can get a referral and she said no cause I haven’t seem her seen July of last year. I had no reason to see her I felt fine. I also
Explained that I now live 2 hours away and that would be difficult ! She said the only way I could get it is if i saw her which means that she needs to charge for an office visit whit no regards of my life! I also asked is she going to exam me and they said no probable just give you the paper for the referral. Don’t go to her she care about a human just what she can charge the insurance company

This was for an annual physical. I was asked to fast and go in at 9:30am. But I waited about an hour to get my blood drew. A young girl who seemed to be a PA asked me lot of health related questions, at that time Dr. Liu called in to tell me she would be late, and wanted me to answer the same questions the PA girl was asking on the phone and insist that I waited to see her in person. So I waited at least half hour more, the doctor came in. Of course she had other patients waiting for her, so there was another half hour wait at least. Finally I got to talk to her, and guess what, the only thing she did was asking me the same questions she already asked on the phone AGAIN! So the whole physical took about 2.5 hours. What a waste of time.
And that was not the end of it. A few days later her office called to ask me go back to get the result. Of course there was more waiting. And she just read my report to me on that visit.
Two months later, I received a bill of $ 120 from her for a physical the insurance should cover 100%. Why? Because she bill the follow up visit as a regular office visit, therefore I have to pay the deductible. Also on the bill she claimed the insurance for some exams she didn’t even do and some exams she was not supposed to do for a physical. So beware, double check it if you get a bill from her office.

Everytime I came, I had to wait up to 1hour and today, Almost 3 hours wait ! Wtf ! I promise I’ll change my doctor soon ! I don’t know what’s the point to make a appointment? Also the staffs in the front are so so not friendly ! The only one Chinese nurse is nicely !

I just have to add to the 1 star reviews. I carefully read the review from the other patients and yes, we had the same issues.
— Appointment set up? Good luck if you can be checked by that time. I understand waiting a few minutes, or even half an hour. But 2 hours? Why was the appointment even made then?
— Have an appointment early in the morning? Good luck meeting the Doctor on site.
— Have an appointment scheduled on a Saturday? It may happen that it is the Saturday that the office is closed.
— Waiting for a follow up? You better call, because if you are waiting for a feedback, it may take a while…
— What about the billing? Be careful, you may get hit with a bill in the FOLLOWING year. Exams done in the spring may arrive in the summer of the NEXT year. You better read the descriptions too.
— Need your medical records transferred to another physician or specialist? Good luck with that! You need to appear in person and pay a co-​pay, even if you just want YOUR record.
Well, you may ask, why did you go back to her so many times?
Positive things:
— Office is clean
— The Doctor at least waived the co-​pay when the appointment was set up for a Saturday when the office was closed.
— The nurse is very helpful.
— Several «specialists» go to the office, so you can have physical, blood exam, ultrasound, etc. done in the same place.
In general, be extremely careful. You deserve better.

I easily booked an appointment for a physical. They made me come in at 9:30 to do bloodwork, but they didn’t start on me till 10:30. Wtf. I even heard one of the staff say the doctor wasn’t even in yet– then why do you schedule 9:30 appointments?! I was then seen for my physical by a nurse, but then couldn’t leave as the doctor had to see me before I left. I sat in her actual office for 15 minutes till one doctor came in to look at the physical form I needed to be filled out. I couldn’t leave after that because I had to see Dr. Liu, which was another 15 minutes of waiting. I basically spent 2 hours in that office. Such a waste of time.
The 2^nd time I went for my follow up, I came in at 5, which was much quicker (10 minute wait)…however, I was not seen by Dr. Liu as she was stuck in traffic so she talked to me via the phone and called in my prescription that way. Can you charge for a phone call???
The real kicker is that I’m looking at my claim for my office visit/​cell phone talk, and they charged me $ 250 for amputating my lower leg. On my physical exam claim, they also listed some services that didn’t happen. I’d double check your claims to make sure they’re billing correctly. SHADY.

I have visited the Montville, NJ office on several occasions. Dr. Liu is the worst doctor I have ever been to. I have had to wait well over an hour for every appointment and one time I didn’t even see her, but spoke to her via the assistant’s mobile phone. Is that even legal — giving medical advice over the phone and charging a patient for it?
Dr. Liu is unorganized, has a hurried and unpleasant bedside manner, and is VERY difficult to understand because of her thick foreign accent. She is frequently distracted and does not give you her full attention (as mentioned in other posts here).
After my first visit, she wrote me four separate prescriptions and I was so confused over what I was getting medications for, I felt like crying. I had to go home and «Google» the medications because I couldn’t understand what she had said. That is how bad a doctor she is.
On the plus side, the office was small but clean, and appointments are made easily. The staff at the Montville office does not speak English well either, as in «You have a rush.» Oh, that would mean you have a RASH! So overall, if you want to be treated like herded cattle, then this is the doctor’s office for you!

I will never go to this Call DR again, this woman is very rude, I would ask her about my blood work and she would say «I’ve already told u» so many times what didn’t understood, worst ever, they would eat while taking care of u eek… like the assistants, they would be taking care of me with a little cup of fruits on their hands, so unprofessional.

When Dr. Liu saw me and found out that I’m not doing blood test nor EKG for my physical, she immediately looked very disappointed and doesn’t even try to hide her disappointment. Right away she left a bad impression on me, besides the fact that when she first saw me, she didn’t even say hi nor introduce herself to me. I felt completely ignored and disrespected. I had to ask the nursing student internist if she was Dr.Liu. She leaves my room right away and when she comes back, she starts yelling at the nursing student saying «You promised me to bring proof of documentation that you had your Hepetitis B shots! If you don’t bring it by tomorrow, You are gonna get kicked out of my office. If something happens, I’m gonna be liable and I can’t risk that!!» I was watching her yell at this nursing student in disbelief. (I think my mouth was actually opened.) How unprofessional Dr. Liu is for yelling at her in front of me. She should have taken her into her office for that. Then Dr. Liu tells me to go to the front desk because I was done with my check up. And then she comes into the front desk and starts to yell at the nursing student again in front of all the patients waiting at the waiting room, making all of us feel very uncomfortable. Then, she comes up to me and tells me she needs to listen to my lungs and heart. And she puts her stethoscope under my shirt in the hallway where other patients and nurses are walking by! I felt super disrespected and felt as if she is treating me like a cattle! She is running around the office like a scatter brain, looking very unfocused and very very unhappy with what she is doing. I had no time to make another appointment with another doctor, so I swallowed my frustration and just got what I needed done and left the office. I will NEVER EVER visit Dr. Liu again, and I will NEVER recommend her to anyone I care about.

I’ve been seeing her for 2years. She has yet to let me down. She has saved my face so many times. If I have a breakout, black eye, weight gain she always fixes it before my photo shoot. She is modern in medicine. She is one of the most compassionate doctors that I have seen since Missouri. When it comes to the medical field I have seen apprx. 20 different doctors for random surgeries. Dr. liu is very connected to her patients and actually cares instead of rushing you on and out like practice mice. Multiple times she has referd me to special doctors for conditions that needed a specialiat and she has yet to misdiagnose me.

I really, really wanted to like Dr. Liu. She was friendly, the office was clean and nice, and her staff were very welcoming. If I could review only Jerry, the nurse, I’d give 5 stars. Jerry was fantastic.
The rest of my experiences here, though … eek.
First time I went in with an earache. Dr. Liu spent half of her time with me gossiping with me about the medical condition of the man who’d just left before my appointment. The second half was spent checking her Blackberry. Her prescription? Go use earwax removal for a week and see if that fixes it. She didn’t even examine the ear. Just sat with me and chatted.
Next time I went in, it was for a routine physical. She was eating a cookie during the physical (which thankfully one of the nurses was completing). I left with crumbs clinging to my shirt. Very unprofessional.
She was personable, though, so I decided to stick with her. That fell apart when something bad finally happened. When I was sick and scared and needed a competent medical provider.
Something about the apartment I lived in was causing a bad rash and swelling on my face every autumn. I’d been to one doctor about it and gotten the almighty shrug, so when it recurred the following year, I went to Dr. Liu. She was my family doctor, so she’d be better at diagnosing it, right?
Wrong. She looked me over and ordered a blood test for allergies. THAT was a trip, actually — the phlebotomist was either very new or very nervous. She could barely communicate with me in English. She took FOREVER, which is a terrible idea when working with someone like me who doesn’t do well with needles. The whole process hurt (which it isn’t really supposed to do — I’ve had enough blood tests to know when it’s being done wrong, and this was CERTAINLY being done wrong), and when it was over, she offered me a can of iced tea.
I said: «I can’t drink that, it has caffeine in it.» (It’s in my record that I can’t metabolize caffeine, but whatever, she didn’t read my record first, that happens.)
She said: «Oh. I heat it up?»
Which means she didn’t know what «caffeine» means in English. I have no problem with people whose English isn’t perfect, lots of respect for people who try to learn this horrid language, but when it comes to the person who’s sticking needles into me, I WANT HER TO SPEAK ENGLISH.
The whole time this was going on, Dr. Liu was standing in the doorway to the examing room, gossiping with another employee. Loudly. Very unprofessional.
Anyway, so the test results came back showing a mild allergy to wheat. I told Dr. Liu that I didn’t think it was a food allergy because it only showed up once a year, like it was a plant or something that I was allergic to. Her response was (I’m not kidding):
«Oh. Well sorry, we having party for one of the interns. I go eat cake before it all gone, you come eat cake too?»
One of my eyes was swollen shut with a rash. My face was swollen twice its size. The tests she’d ordered hadn’t told us anything. AND SHE’S DISMISSING IT SO SHE CAN GO EAT A FREAKING CAKE?
I walked out on the office that day in disgust. The problem with my face turned out to be an allergy to mold spores — something near the apartment was releasing them that time of year, and I was reacting to them. We solved it using a remedy we found on
— smear mouthwash on the affected area after washing your face. Glory be, it worked. No thanks to Dr. Liu and her stupid cake.
We’ve since moved away, thankfully. If we’d not, we would’ve been in the market for a new doctor, definitely. Dr. Liu’s friendly, so go for coffee with her, but if you’re sick or injured or need any kind of competent medical advice, stay as far away as you can get. Egad.