«Hair is life,» once said General Patton, before venturing into the great depths of Nazi occupied West Europe and quelling the advances of the WWII warmongers. I tend to agree with Sir Patton. Hair is the great equalizer in a diversely chaotic world. While individuality is seen as necessary as the air we breathe in today’s society, hair has a unifying capacity, weaving the paths of otherwise hapless destinies together into a bowl-cut of fate. So when I am asked who I trust to adjust my hair on a pseudo-regular basis, the choice is clear: Samantha of Les Cheveux. Between Samantha’s foresight, technical knowledge and natural ability, you don’t just get a new hairdo when you visit her – you get a lifedo. Samantha creates poetry with her clippers and scissors, interweaving the doubts of yesteryear seamlessly with the hopes and dreams of tomorrow. And then there is the wash. I, myself, am not a profoundly religious man. But when I take my seat in that chair and Samantha then lowers my head slowly into her wash basin, something happens. Something metaphysical. Something higher. I can’t explain it, but when her fingers finish that ten minute wordless song, I am reborn. Anew. My name is William. I have hair. And when I need said hair to be less lengthy, there is no other choice.
Krista B.
Salem, VA
I’ve been here a few times now. The haircut by Robin was 5 Stars. For me, the spa services(which I’ve had more exposure to) have had some issues… 3 stars. Yesterday I had a haircut by Robin and it turned out beautifully. This means a lot because I’ve been with a hairdresser that I love for years and she’s the only one that’s given me an equally great cut. She got what I was going for EXACTLY. Annnnnd there’s something really nice about the way she handles my hair and head. She has a very easygoing, warm personality which was a treat. Fabulous! She also recommended products which work well with my hair texture, smell heavenly and were on sale to boot… As for the spa services: I had a massage here this past summer– the therapist followed directions, but she seemed utterly bored with her job. And unfortunately the room was chilly and the air conditioning register kept vibrating/making loud, repetitive tinny noises and it kept me from zoning out and relaxing. I mentioned this to the therapist who turned up the room temperature and adjusted the music up a little but the noise really cramped my style and there was nothing we could do about it. The massage was ok, but it felt like she was doing the same exact massage that she does day after day. I can’t describe it but it felt robotic somehow, like going through the motions and counting the minutes until the end of your shift. I think I’ll give it another try but ambiance and a sensitive therapist for me is a big deal. I just felt that the room/atmosphere/experience wasn’t cozy and relaxing… boo. Pedicure services: I had what I feel is a customer service issue. I scheduled a pedicure for this weekend but they only had the mini pedi, not the spa pedi. When I asked what the difference was between the mini and the spa pedi were, the receptionist told me that the spa pedi was longer, more of «an experience» and that the chair was more comfortable and located in a nicer more«spa-like» area. She said the staff on for this Sunday are only trained for the mini pedi. I then requested to pay more to have the mini pedi with the more comfortable chair in the spa room because my girlfriend who I’m treating is very pregnant and so in need of comfort right now. They said no and then backpeddled stating the spa chairs aren’t that much better etc. For some reason I was kind of peeved that they wouldn’t make this small allowance for something that would mean so much, and that I was willing to pay for. Seemed rather inflexible and silly, particularly since the area isn’t being used that day. Another boo. I have had a pedicure there before, and it’s a solid 3 stars. A good, standard pedi.