Gold’s Gym

Great gym with lots of equipment and class options. Not overly crowded on my visit. Staff was nice and friendly and answered any questions I may have had. I try to visit this location whenever I am in town. Very convenient to the airport and to the advance auto headquarters.

Great gym for the traveler staying at the local hotels by the airport. This gym has extensive cardio equipment and a plentiful amount of barbell, free weights, and hammer machines. I am tempted to leave my current gym to join Golds again in my neck of the woods.

Love this gym! Pricey but well worth it. Our son loves Kids Club, my husband loves the cardio cinema and the gym is never packed.

I have never been to a Golds gym before, only reason I am here is because my hotel allows free access while you’re staying with them. If it wasn’t free it probably would be 2 stars. I went here for about 3 weeks, usually 6 days a week.
I’ll start with the good:
Staff is super friendly, definitely enjoy being greeted
Lockers rooms are clean
Sauna is a huge plus
Never went in but the pool looks great
Plenty of cardio equipment
The bad:
The weight room equipment is very outdated. Can get very crowded during rush hours. And the free weights can be hard to come by. For a place that gets this many members I feel like some attention should definitely be spent on the weight room

Great weight room with plenty of free weights, squat racks, and curl bars.
They have a great selection of equipment and exercise machines. A lot of cardio machines that are never all busy!
They have a seperate woman’s room for those that are shy to work out in front of everyone.
The bathrooms are always clean and plenty of locker room space is available.
Golds is pricey but it is golds.

I just paid off a collection of 900 dollars thanks to them. When I signed up a couple of years ago, I was told there was no contract or obligation and I could pay as I go. I do accept part of the blame as I was foolish enough to listen and NOT READ. Anyway like most people I got bored with the gym and quit going. So they hit me with a $ 900 cancellation fee that had to go to collections.

This place seemed nice enough but not spectacular for the price charged. I was looking to get a short term (3 months) membership to use during business trips to Roanoke. They wanted way too much ($ 150 for 3 months). The place looks clean. However, the facilities and amenities offered do not warrant that price.

The gym is very large and has everything from a free weight area to lots of machines, cardio, a cardio theaters, women’s only area, and a couple of pools. Certainly everything I needed and lots more. The employees at the front counter were pleasant enough but the place was packed each night that I visited (twice) and more than a few of the members were rude. It was difficult to find a place where I could do walking lunges and not bump into people. I couldn’t do any circuits (even just jumping between two exercises) because the second I finished with one set, there was always somebody there waiting for the equipment. Keep in mind that you’ve got to be flexible — you may have to wait to do exercise A, but you might be able to do B or C.

As the other poster says, this is a fairly new Gold’s, so things haven’t really started to fall apart to the point one would complain. All of the equipment is maintained and the locker rooms are kept fairly clean (the men’s anyway — I can’t speak for the women’s).
The only negative is their turnover rate for employees. As is common in a lot of gyms, folks don’t stay very long, so that leads to a fairly uneducated group of folks when it comes to sales. When I went to renew my membership, I had to deal with a friendly, but woefully uninformed young lady that said the only offer she had to keep me on another year was one that would have increased my membership by 30 dollars a month! Needless to say, I canceled my membership. Because I wanted to stay at that Golds and because it was obvious the young lady was a complete ditz, the next day I spoke with Susan, the only person who has been there since they opened. She was mortified by what had been offered me and told me that I was supposed to simply roll on to a month to month at my current rate. She fixed my account and I’m still there a year later.
Lesson learned, if you need customer service — ask for Susan!

This is a new Gold’s location, so there’s not too much to complain about. There’s no shortage of cardio equipment, free weights, bars, or plates. There’s a lot of everything at this location.
Members are a mix of everything, which is nice to see in Roanoke. I’ve been here at all kinds of hours and never experienced any crowds or messes. The weight room is in a corner with a lot of windows and everything you need is there. If you’re doing your abs at the end of your workout (like you should be) then you might overwork them because there’s way too many toys and machines here for that!
Benches and seatbacks are always clean. The members are extremely polite and mindful about cleaning up after themselves.
This Gold’s partners will some local hotels, so there is no daily fee if you’re from out of town. This location doesn’t have towel service, so bring your own! Parking is very easy and never a problem.
If you’ve never been to this location, then finding it is a little tricky. The gym is on a little hill not too far behind the Advanced Auto HQ side of the mall.