Andrea Pender Photography

I purchased a Groupon and planned to use it for family photos and also for Christmas cards. Andrea is very nice and replies to emails promptly. Scheduling the photoshoot was a breeze. I liked that we could bring our dog for an outdoor photoshoot, however I didn’t like that she charged me $ 25 for her «assistant» (her husband) to hold the dog for the few shots my dog wasn’t in. I thought that was a lot of money for a 30 minute photoshoot, besides, if your doing family photos you should already have an assistant on hand to help get kids to smile. Also she charged a crazy amount for all the photos to be downloaded off smugmug and the rights to them. I didn’t even pay that much for my engagement photos and they were better quality and on an actual CD. However, I had already purchased the Groupon and if she feels that’s what her work is worth that to each their own. The Groupon included some prints which she ordered (you don’t get to pick which photos to print) and then you have to pick them up from her house. She also periodically mails you stuff about… I don’t know if it’s her side business or she’s helping out a friends business but it’s brochures about Preventative Home Maintenance. I respect that she’s helping her friend or trying to make more money but I would rather not have this junk mailed to me. I would not use this business again.

Do Not use Andrea! I bought a groupon in hopes that Andrea would be a great go to photographer for my family moving forward, boy was I wrong!
Not only did she only have an 8 am time for us to take the pictures, but only gave me a 4pm and 8pm slot to view the pictures.
She was not willing to work with my schedule. I felt that she treated us poorly due to using her groupon.
When we arrived to take the pictures she hurried us and wasn’t patient and didnt even put us in the poses we asked. She then told us our time was up (we we’re suppose to have an hr and she quit at the 45 min mark) and said she had other clients she needed to get ready for.
She was so unprofessional.
At our viewing appointment she only had 5 – 10 images for us to view (only two with me in them). Of course I had to buy one of the family and there were no others I liked. The groupon afforded me to buy two pictures I chose another, but wasn’t enthusiastic about it.
When I went to pick up my order, they were just laying on her porch.
I was also suppose to have digital images to put up on Facebook etc. Those were not given to me.
I took pictures of my purchased images and put them on Facebook.
Today, four days after picking up my order, she emailed me, threatening me and telling me to take down the pictures I posted, saying it was illegal.
She finally gave me the digital images that should had been given to me days ago.
Do not use Andrea, groupon or not!