King’s Kennels

We brought our dog here for a 9 day stay and including a grooming at the end. She loved it. The staff was courteous, allowed me to see the runs, how they’d be exercised and taken care of. The grooming was top notch and she looked great. This is a very good kennel, despite some crazy and conspicuously similar reviews. Have recommended them to friends and had heard nothing but good things.

How I wish I could give this sorry excuse of a place negative stars. I cannot even begin to explain how awful they are. If you love your pet– DO NOT take them here. He owners are greedy, incompetent and completely rageful individuals who do not give two licks about your dog. We started noticing that our dog was coming back after a grooming with consistent cuts and his miles (which we always pointed out to the owners) were bleeding. When we brought
this to their attention, everything was fully denied. We should have stopped going to this place years ago, but switching groomers was by far the best decision. These people are unethical, and frankly, I’m shocked they are still in business. One bad review would be enough for me to stay away from this place, but take heed from the several bad reviews and do not come here.

I would give this place zero stars if I could — the owner is a rude belligerent a-​hole. I brought my Airedale here for a cut back in April. I paid $ 65 and she looked good. The place looked a little run down and disheveled, but I was happy with the cut.
I brought my dog back last week for another cut, and the charge was $ 75. When I questioned the difference, the «owner» told me it was because they gave her a medicated bath. My dog has sensitive skin and this alarmed me because A) I didn’t ask for a medicated bath, B) I would think that if you were going to give special treatment at an extra cost, you would first verify with the owner. THEN, his «niece» comes out and says $ 75 is the standard charge and it always has been. This is when I start to get upset because I’ve just been given two different stories and I feel like someone is obviously lying — either it’s the standard charge, or an up charge… which is it?
Once I get home, I look back at my old receipts to verify what I paid the first time and sure enough, they charged me more this time. It’s not really the $ 10 I’m worried about. My dog now has a hot spot/​rash on her leg, so I called this morning just to get the story straight — why I was charged more, and what exactly they put on my dog that might have contributed to the rash. Instead of explaining to me, the owner went off on me about how grateful I should be for them trying to help my dog! I never did find out why this visit was $ 10 more than the last, either.
Bottom line — never trust your pet here — they may do a good job with the grooming, but they are shady and if anything goes wrong, will not even try to talk it out with you. Horrible customer service and questionable business practices.

We left our dog there for a few days a few weeks ago. Poor dog — when we went to pick him up he had a cut nose and a bump on his head with blood. We were horrified — when we called to ask what happened, they said he probably got cut by pushing his face through the crate. What? No apology, nothing! We won’t be taking our dog there any more.

I’m really surprised this place has such terrible reviews because I love them. I’ve had three dogs I have taken to them consistently! They have never mistreated my dogs, always cleaned them, and been very attentive to my dogs!

They butchered my poor dog. She is a soft coated wheaten terrior who is groomed routinely — every 4 weeks. I decided to give them a try since they were so close to my house. What a mistake. When I dropped my dog off I gave explicity instructions for a trim. Unfortunately, the person I spoke was not the groomer who shaved my dog nor did she convey any part of our conversation. I will never go back.

: (When I got my dog home, I discovered he had kennel sores on his hips, feet, and elbows. He stayed in his bed for two days straight and cried when I tried to check him. I paid for extra play time and they didn’t tell me /​ask me to bring additional bedding for his stay. He got groomed before coming home too so there is no way they couldn’t have seen this but they didn’t say anything. I’m very sad for my dog.