Tillman Riverside Mortuary

Jonathan from Tillman was simply amazing. I was referred to him, even though I reside in Lakewood, Ca and the mortuary is in Riverside, Ca. He promptly came and took my mom, set up an appointment to go over arrangements, and prepared her body. Jonathan Did an amazing job with preparing my mother’s body. Her color was just as it was before she passed away. She looked like she was asleep. I know people say this, but she truly looked asleep. Dinae did my moms make up, nails, and hair. She was gorgeous! She literally didn’t look like she had passed away. I’ve never seen anyone look so good at a viewing and funeral.
The «throw» blanket of my mother as well as her programs were top of the line.
The drivers, Sharon and Juanita, handled our family as if we were their own.
They even had food prepared for our family after our viewing was done.
I will forever be grateful for how our mother/​wife/​grandmother was handled as well as both of her services.
If you need a mortuary, call and ask for Jonathan.

I would like to thank Tillman and the complete staff for there utmost compassion, and care of my father. Ms latayna Tillman made my family comfortable, and at ease. The care and dedication was like nothing I’ve seen in a long time, and when your saying goodbye to a love one it’s hard, and she made it seamlessly. There not many places not business, that can compare with the level of service that I received, when she says she got you, it’s truth because she has the spirit of Christ through her. I will share this, I needed a guest book for the upcoming services, and when I brought it, she said I told you I got you, she already had one for me, I was in tears, because when people say they have you, they don’t always do. I’ve been to restaurant hotels, and traveled, and the most stars I give is 4, but Tillman is 5. From choosing programs and flowers, and fonts, writing you name it, she made it easy. The follow-​up, was throughout, the the limo driver was awesome, I would shout there business to the top, because when my dad left us, I received a call of condolences, to from entire staff throughout. Now last but not least, they had a meal prepared to take home after the viewing, I was so stunned, because mortuary, usually do what they get paid for, but Tillman is more I don’t know what others experiences others have had, but I know mine was outstanding, and the viewing they had a picture of my dad, huge so if you see it, amazing. Who does that, Tillman. Above and beyond they were, I’m so humbly grateful.

My nephew was taken care of by this funeral home. I have never been accommodated better. They anticipated our needs as a family, they gave us our space. In times of need they accommodated us with kindness and discreetness.
The hearse was a little weird to me in the beginning. After I saw the way they placed the flowers on top… it made sense. It was so beautiful.
We felt like he received the respect he deserved.
Thank you so much Tillman

I can’t recommend this place to anyone. The funeral director Asa was a total ass. While my family was in the office with him he would leave the room «to make copies» for long periods of time and we would hear him on taking phone calls. He also would take phone calls in his office while we were waiting there. Has he ever heard of letting a call go to voice mail?
He was disorganized and had me come back several times to fill out paperwork instead of getting it all done at once. I even had to go there over a week after my fathers funeral because he «forgot» to have me sign something for the insurance company. I came back to the office and he instructed me to sign 1^st page of a document, which took all of 30 secs. I looked around and he was nowhere to be seen. I did hear him however… I looked outside and was having a conversation with someone out on the street who was in a car. I had to wait like 10 minutes before he finally came back in.
He said I should probably have my sister present for all decisions because she seemed to be highly opinionated. I asked him which one he was talking about (I have three) and he said «the heavy set one». EXCUSE ME? I would have cussed him out and possibly hit him had my father’s body not already been there.
I did not get the death certificate (needed for insurance and legal purposes) until well after a month after the funeral. I started calling about a week after the service to find out what was going on and they acted like I was annoying them and said that it just takes time. After pressuring them for three weeks they finally contacted the coroner’s office and told me that the coroner said they had mailed it out weeks earlier, yet they never received it. Tilman’s said they were going to pay for another one and would drive down and get it and would call me back in a few days to pick it up in a few days. The number of days that they gave me passed, so I called and asked what happened. They said the coroner had ran out of the special paper used for death certificates and they had to wait a few days to get it. I asked Juaquin why nobody had called me and he said that Asa was supposed to have called me. Asa then called me and when I asked him the same question he seemed bewildered that nobody else had called us. HE WAS THE PERSON WHO WE SIGNED ALL THE PAPERWORK WITH SO I PUT THE RESPONSIBILITY ON HIM.
I waited several more days and then called the mortuary and spoke to LaTanya Tilman since I no longer trusted Asa’s competence. She apologized for my experience and said that she would look into the situation and would give me a call back. A little while later I got a call from Asa who sounded upset and had an adversarial tone (I had waited over a month to get the death certificate and had little communication from him and he has the Gaul to be rude with me?). A few days later I finally got the death certificate. To put it into perspective during the time I had waited for the death certificate my co-​worker flew to GA to see her father on his deathbed, he passed, she buried him, and she came back with her fathers death certificate in tow in less than a week.