The Wax Lounge

This was the first time I had ever gotten my eyebrows waxed. Clara was great. I was scheduled for an eyebrow design/​wax as well as the eyebrow color. Both services only took about 15 – 20 minutes.
I was nervous about getting my eyebrows waxed for the first time but I am so pleased with the results. The brow arch/​design was perfect for my facial structure, and the color is great especially since I’m terrible at filling in my own eyebrows.

12:45 appt. Communicated that I would be late. Showed up at 12:50. They could not take me, but not because a conflict with the next appt… Watched my aesthetician clock out and walk out in front of me because she was just ready to be off the clock.

After being 2 minutes late, I was told that the next appointment had to be seen and I was not going to be able to obtain services. When asked if I could switch spots with the other booked appointment, I was told the policy is that I would be considered late and 100% of the service would be charged to my card regardless of rescheduling. I understand policies but disagree with the «accommodation» this company claims to have. The reason I booked an appointment for a specific day is because I needed the service on that day. I come from Redlands because I believed in the service they had previously provided so it was a complete dent in my schedule to have to be denied service and my money taken. I see now where this company makes their money. They are not accommodating at all. Who wants to schedule an appointment for a later date with their money being held in someone else’s hands? It’s a shame that I lost out in more ways than one but I hope no one has to endure such a disappointment with this company. On the bright side, I was introduced to another company who’s wax does not hurt as bad, who gives credit for recommendations and product, and who’s customer service at no time made me feel like I was being taken advantage of (a 100% charge on your card for services not yet rendered is a system meant to profit the owner and hold policies that leave customers with their back up against a wall).

It was my first time ever having a Brazilian wax done. I was soooo nervous but Clara helped me feel sooo comfortable and relaxed during the whole session. Its noy easy being a plus size woman and feeling vounerable but Clara did a great job making me forget about my size. For it being my first time, I had a great experience. I will be definitely going back on a regular basis.

So I just had to write a review for this place. I am absolutely in love with everything about this place, the location, the employees, the products, the service! You name it!
I am not big on change and trying new things but I came across The Waxing Lounge and began to do my research and decided to give this place a shot. From the second I enter the shop I was greeted by very professional and pleasant staff, if I remember correctly her name was Natalie. After being offered a beverage, She walked me through everything and also explained a lot of their services to me that they offer. I was so amazed, the are the only place I know of that offers these services.
Shortly after, I met my esthetician Clara I really fell in love. She was super friendly, honest, and knowledgable about her work. She also kept good conversation. She is really a magician. She is good at what she does. I am a big baby when it comes to waxing I have zero tolerance for pain. Clara did my wax for me and I did not feel a thing! And I’m not exaggerating, it was completely painless and it was done in 15 minutes. I have never felt so relaxed or comfortable while getting a wax.
This place is worth every penny and they have won me over. I am going to be a client for life. Can’t wait till I try out their other services! Yay for the waxing lounge!

I don’t think I knew what a good Brazilian wax was until I got here. Brandi did such an amazing job on my downstairs area. It was the most painless Brazilian I’ve ever had after not getting waxed for months.
I ¹²⁄₁₀ recommend the ladies here. Everyone is so polite and you can tell that they are so willing to help you out and answer questions. They really make you feel homey and comfortable, which is exactly how you want to feel going into a waxing place. I also really loved all the products they provided for aftercare!
The ladies here really do quality work.

I went to this place about a month ago. I’ve waited to give my review until I witnessed the results for a period of time. I came for a Brazilian wax – not my first, but my first here. Previously, waxes were incredibly long (60 minutes) and painful. Worse, was the after effects – ingrown hairs and quick growth. I dreaded the experience. Enter the Wax Lounge. I finally decided to give in after a several year lapse. I read results on Unilocal before making the decision. I chose Clara based on many recommendations I read. I was shocked! It was quick and not too painful. I’m more happy that the results have lasted so long & not one ingrown hair! I look forward to coming back! The staff is incredibly friendly. They have a cute boutique inside. Everything was very clean and welcoming. I made a few purchases and LOVE them all. I cannot recommend The Wax Lounge enough. I was very comfortable here. Clara is a miracle worker! LOVE, love, love The Wax Lounge!

Love, love, love this place!!! Once you go here, you’ll never get waxed anywhere else. I haven’t tried the other services, however I love their waxing service!

Ive been coming here for over two years now and I just want to say I love Clara! I see her every month for «The Girl from Ipanema» Brazilian wax. She’s so nice and almost makes you forget you’re getting a wax. She’s definitely the Brazilian Wax Whisperer. Aside from waxing I’ve gotten to know and love Clara as a person and catching up on each others lives every 6 weeks lol. She also takes great pride in her work and is a perfectionist, this makes getting a wax from her very comfortable? I love the whole set up of the establishment it has so many nice touches that are warm and inviting. The rooms are cute and comfortable if you would like a drape after you undress they have them for you. They also sell after care products you can use in between waxes that are helpful they come in different scents and have some for the holidays. I just love everything about this place.

Love this place! I used to go somewhere else and this place is a million times better! Brandi and Clara are both amazing and really know what they’re doing! I won’t go anywhere else now!!!

I seriously cant give Clara enough praise… she made me feel very comfortable explained the procedure and aftercare I highly recommend The Wax Lounge to anyone who is looking to get their lady parts groomed & in shape!

Been coming to the Wax Lounge for five years now, and it’s a treat each time. This place is an absolute gem. The service is outstanding, the décor is stunning and the quality of service is out-​of-​this-​world amazing. It’s obvious that the young ladies who staff this establishment are passionate about their work. I highly recommend you come try this place out if you haven’t already, and if you have, great job.

Clara is amazing! I had the best waxing experience ever, very professional and not once did I feel uncomfortable.

This is a lovely and cute little place. The waiting area is nice. Complementary refreshments while you’re waiting. The customer service is the best! I went in for a Brazilian and it was my first time at this place. It was a wonderful experience. Brandy did mine and she was wonderful. She made me feel very comfortable. I’m definitely going back for more. Pick this place if you’re looking for a clean and comfortable Brazilian! Recommend! Recommend!

I absolutely LOVE LOVE coming here for all my beauty up keeping they have an awesome staff who every one of them are so friendly, sweet, and really care about you! I’m so happy I was recommended here and wish everyone knew about this place. Their website is so easy to use and convenient to make an appointment. I’m always able to book a wax about an hour before I want to. I can’t say enough good things about this place!
Forever your client (Clara),
Christy

This was a couple months back, but I never had to time to post the review. I went here because I wanted my eyebrows done before my serving shift but my regular shop didn’t open until hours later. The whole process to actually get your eyebrows done here is long, so if you’re in a time crunch, don’t go there unless you’re a regular and have an appointment, instead go at a time you actually have time to kill and make sure everything is done the way you like. The ladies were nice, however, the quality of my experience just wasn’t what I was expecting with such high reviews and for costing so much.
My regular place is $ 8, this place was $ 30. I am not cheap, it’s just for $ 30 I was hoping my eyebrows would look like I paid that much. On top of that, they didn’t have change that day, they make you pay in advance, and again, expecting my eyebrows would be fabulous, I told them to make the extra $ 10 a tip.
There was so much paperwork, SOOOOOO MUCH. They do it for your safety, I understand that, but I was in a time crunch and explained this to them, and what made me upset was that I waited a couple minutes on the ladies so they could finish their conversation, I had to interrupt them. Again, sweet ladies, but I wasn’t able to spare the time to wait for them to finish their trivial chat.
When I was sat in the chair, the blonde lady, maybe brunette (it’s been so long, but I remember she was a little curvy), made me feel comfortable, I remember her saying she had a daughter and had just gone to Red Robin that week, I think I remember she said she had worked there about 2 years. Again, she was so sweet, I told her I wanted Angelia Jolie’s eyebrows and had shown her a picture, and said to do what she had to, just make my eyebrows look great. The waxing was painless, but there were A LOT of strays every where she didn’t get.
It was embarrassing for me, she had somehow managed to make my eyebrows look like bricks, no defined arch, just bricks for eyebrows. On top of that, she attempted to fill in my eyebrows, it was a disaster, it wasn’t clean, the color was too dark, and too over shaded, only emphasizing the brick shape she created. I didn’t take pictures, but I wish I had. I didn’t have any extra time to complain or do or say anything. Even the girls at the desk looked shocked when they saw my eyebrows. They were so bad I went to work crying. I ended up going to my regular shop and she did the best she could, but the lady had waxed too much from the top so I looked like I had low manly eyebrows. I want to try going there again, but only if they pay for my visit to make up for my last one. I’ll delete or update my review when this is done. I hope they’ll give me a chance to do so.

I never write reviews but they deserve it! My eyebrows had been over waxed and were so thin when I started coming here. So I wanted to grow them back but it’s impossible to communicate that when you are getting your eyebrows done at the nail shop. I’ve 3 sessions and my eyebrows are already so thick and just perfect. My gosh! Now to grow them back, some hair has to be left behind, so I thought I would be looking a mess with the straggly hairs left behind but no! Each session my eyebrows just look more amazing. Seriously, just amazing

Came back today for a brazillian and got to use my birthday wax! (aka lip or nose)
Nose sounded crazy interesting so obviously I went for that!
I had Demi whom I had never had before
OMG she was amazing
She’s so crazy sweet and kind
She gave me pumpkin eggnog with captain Morgan I believe
To calm my nerves and it was delicious :)
She talked to me the whole time and I swear we laughed the entire wax
I was so terrified of the nose thinking it was going to hurt like hell but it sounds so much scarier than it is
It’s actually really pain free just more of a shock jolt
She got all the hair and didn’t break any of it off
I will now be going to Demi regularly she was just so perfect

I have been to a few other waxing salons in San Diego and actually only went here because it was the closest to my new home (Riverside) and had the best reviews out of all of the others nearby. I did my research – I don’t trust just anyone to do Brazilians. I requested a particular technician because her name was requested a lot. She was a very nice person and I agree with all the other reviews that she is friendly and quick. But she wasn’t thorough! If I’m paying $ 55, which is more than most salons in San Diego, I expect every hair that is visibly sticking up from the skin to be out, even if it means tweezing them. Don’t blame it on me and say that I didn’t give it enough time to grow back, just remove it. There were so many that I had to tweeze myself after I got home that day that could have been tweezed. If I’m paying that price I don’t expect to have to do that – disappointing.
The other thing… she put wax not just on my labia but borderline on the outside of my vagina/​folds of skin which is a huge NO. 1) Nobody has hair growing in that region so why would you put wax on it 2) I haven’t had a wax at this salon before and am pretty sure I had a reaction to the wax on that sensitive skin area because it was swollen and very sore for more than a couple of days. Not the best thing if your wedding night/​honeymoon is later that week. It pretty much made it super painful for me. Another reason to be downright mad at myself for going here.
I guess I’ll be driving all the way down to San Diego for my future waxes, where I know they are more thorough and skilled.

Soooo here’s an update to my review… I have continued getting my bees wax here (lol) and I’m just as happy as day one… I go to the same girl (Clara) she’s AMAZING! I love her professionalism while still making you feel like you’ve known her forever… she’s a great person.