Star Dental Group

Not going here anymore, they schedule you but have you wait so long that they can’t do the work. Unprofessional in my opinion.

I have been going to this dentist for 15 years now, and since than my son, husband, co-​workers and friends now go to Star Dental! They way they treat you is as if you were family. The staff is AMAZING, and so is the dentist. I have read the negative comments, and find it strange that anyone ever have a bad experience with this office! I will continue to recommend this dentist to whomever asks where myself and my family go for dental care!

I went to StarDental Group awhile ago and it was great they took very good care of me, since I was afraid of a dentist, the entire staff was amazing as to use kid gloves on me. I would recommend them to anyone that needs a great team office staff, and caring Dentist

Called star dental because I had a tooth ache and they got me in that same day gave me antibiotics and also scheduled me for a root canal that following week. Everyone was very friendly and helpful.

Today was my first visit at this office and the two women receptionist in my opinion were not friendly and not polite. They seemed very uninterested to be working and when I finally saw my doctor I told him the receptionist service was not good he did not even offer any sort of apology. If management wants to talk I would be more than happy, but I hope this is taken as constructive criticism.

Wonderful front office staff! Dentist
thoroughly goes over procedures and options available .
Very kid friendly. I highly recommend them. The girls in the front office are always very nice and helpful ! Thank you Tawnya for always being so accommodating my large family!

I really liked the back office staff. Big thank you to Mark in the back office who was very polite to my daughter and made her feel comfortable. He acknowledged us right away and stayed with us the whole time. He took the time to talk to us and explained everything that was going on. Wish everyone could be like him. People can be so rude which is just the way it is these days. But he made our visit go from fearful to easy and quick. He made our visit a wonderful one. If we go back, it will be because of him. He was professional and knows true, honest customer service.

Noticed a wisdom tooth coming in about a week ago, lucky me. Did some research and found star dental. They got me in the day after I called. My appointment was at 10, and I was out of there before 11. Everyone was extremely friendly, from the ladies up front to the dental assistant and dentist I met with. They were not pushy and were very helpful. I was recommended to an oral surgeon and will be returning to this office for a cleaning and two fillings. It was a fast, and easy visit. I didn’t get the dental assistants name who helped me out but he went out of his way to start up conversation and make me feel at ease. Would recommend and will be returning. Thumbs up star dental group!

Just left star dental group. Was my first visit to office. Staff and office was nice and well kept. Will be bringing the rest of my family.

I chipped my tooth. Star Dental saw me right away & fixed me up. The crown was a perfect fit. The faucility is well kept & the staff is friendly.

Quoted me a price for a root canal and crown that was double what my insurance copay was charging. Also wanted to extend the treatment to 4 separate appointments, instead of the standard 2. Good luck if you decide to get your precious teeth taken care of here. When you discover this for yourself, it will be $ 25 to get your records transferred. Save yourself the trouble and money — go somewhere else!

Under staffed and over booked. Staff and dentist not on the same page when it comes to the client.

I have been bringing my littles here for 5 years. The front office staff has always v helpful and friendly. They do not rush you. They listen to you. They ta ke the time to talk to my littles too… thalongonestly take the time to get to know their patients. The dental b are excellent too! And the dentist, Dr. Etemabi, is great! He talked directly to my daughter to make sure she was doing ok and not6h6 feeling any pain. He also took the time to just talk to her and take her mind off of the procedure she was having done. I am very impressed with Dr. Etemab

I have been coming to this dentist for years I have had regular dental work done as well as braces. The staff is AMAZING!!! The office is always clean!! I’ve never had any problems making an appointment when I need to or having to ever wait that long and that’s a big deal for me i’m sure a lot of people would agree with that waiting sucks specially if you’re nervous about being at the dentist. They are never overbook. They take their time with each patient. I have recommended several people to come to this dentist and now they are patients as well!! Over all wonderful place. I definitely recommend ~Star Dental~ for anyone looking for a kick ass dentist in Riverside!

The male doctor, in his 40’s, is the best dentist ever. He knows how to actually anesthetize! I didn’t feel a thing. Staff is super nice and the people that answer the phones actually take their time to listen to you and don’t cut you off… very pleased :)

I would not recommend going to this dentist to anyone. I went to them as a recommendation from my former boss and felt like they were dishonest and rude. Besides one girl who was an assistant there… She was very sweet but she is the only one. I needed a root canal and a crown done. It took 3 office visits for the crown and within a year, it had popped off 3 times! The first time it popped off I went back, and the lady up front tried to tell me I needed to pay for it to be recemented!!! My reply to her was «isn’t this supposed to be a PERMANENT crown?» And I ended up not having to pay. But she said if it happened again I would have to fork out the money. Well I ended up moving to Arizona and since it has come off two more times. I went to a new dentist out here and they were absolutely amazing. They said whoever did the work before did not know what they were doing. That was pretty disappointing to hear, considering I put a lot of money, and more importantly, trust into this dental office. Lesson learned, shop around before settling on a dentist! This new dentist also has all the new equipment, and said that I do NOT need as much work as this office said I needed. That proves to me that all they wanted was my money. Shame.

First of all I used to be scared of the dentist, but Star Dental is AMAZING!!!
When I came to star dental I was recommended by a friend who said they are gentle and will make sure you don’t feel pain.
My friend was absolutely right. I am sitting in my car in their parking lot right now. Just had a wisdom tooth extracted. And it was so fast and easy I’m shocked. The doctor was very nice and explained when I would feel pressure or a little pull. He was nice and patient, not rushed. From start to finish was about 40 min from walking in to walking out.
The place is super clean and professional. All the staff I saw where friendly and happy.
I have found my new dentist!
Absolutely 5 stars!!!
Wish I could give 10 stars!

My last review was sent to filtered and should not have. The public has a right to know how bad the front office really is. The office manager is very rude. I had a complaint about something an employee did and instead of apologizing for it she got an attitude with me. She was very rude and the front office staff act as if they do not care about customer service. I went in to get a copy of my dental treatment plan (The day of my appointment I was told, «the girl just left with your records. Im pretty sure its illegal to leave the office with a patients records but whatever) and I told them I needed the cost for each treatment and the dentist recommendations. I had to wait because the office manager was too busy talking to another patient about their new tattoos. After 20 mins I walked back up to her and asked her if she had my treatment plan and she rudely said no, I dont have them yet. Well of course you dont because that would require you to actually do work. Then when I did get the treatment plan, the I could see that the costs were wrong. At that point I didnt argue, I just switched dentists.
Every appointment that my husband and myself have made has been screwed up by the person who answers the phone. Again, they have written down the wrong reason that I need to be seen by the dentist even after I tell them that I am in extreme pain. Even though the dentist is very good, I would still not recommend this dental office to anyone.

So… for a long time I had a fear of dentists and dentistry. Blame a bad experience when I was nearing the end of highschool to put the fear in me.
Fast forward about a decade, and well… you know what happens.
So I got over my fear PDQ when my problems started, and with the help of a nice dentist in my former place of abode, I now don’t have a problem.
Star Dental Group continues with not making me fear that little whine of the polisher, nor fear the needle.
Now, they aren’t as super high tech as my last dentist, so hence why I’m giving a 4 instead of a 5 star (instant computer xrays, ultrasound machines, etc… plus my prior dentist had a nice dog to help sooth the fears) review, but the staff is top notch, the doctors very understanding and non-​judgmental, and the front staff über cool.

They are so nice and helpful. They try to get you what you need and work with you. The dentist are nice and make sure I’m numbed up before sticking the needle in my gums! Makes it that much easier.