Robert Leak Air Conditioning & Heating

Robert replaced our heater ac unit less than 4 months ago with a brand new unit. The invoice clearly states, labor warranty is one year and parts is 10 years. However whenever we turn on the ac, there is a loud screeching noise coming from the unit. Called Robert, he came quickly enough. Couldn’t repair the problem so he said will call manufacturer the day after and get back to us. It’s been a week, I left 2 voicemails, 3 phone calls and… Nothing! Not only that, he is avoiding our calls on purpose. How do I know that? Because… right after I call him with my usual number (which he doesn’t pick up), I tried calling with another number, and sure enough… the man picks up. So unless you are looking for irresponsible ac/​heater guy who doesn’t pick up when there’s a problem (after he made money off of you) then DON’T call this guy.