Mission Grove Park

Staff is great! The amenities are nice and kept up. I love the new playground addition that was recently added. Other than parking I love coming home to our little community.

Everything is great! The staff is always very helpful and all needs are met within 48 hours. I couldn’t ask for more. I would highly recommended it to anyone.

My family and I really like it here! The groundsmen keep up on the complex. Maintenance responds very fast and works efficiently. All the residents in here are respectful. I heard from other people that they raise your rent 100 $ every new lease term no matter what, and that they will charge you for a paint job for things like nail holes when you move out. Also, parking sucks. But other than that I really like it here!

I don’t like leaving bad reviews but this is probably the only way to get their attention.
Ever since we moved in here less than a month ago it has been an absolute nightmare! First off the lady that showed the apartment to my wife in the first place straight up lied to her. She said the kitchen included the same white cabinets that were in the model unit. They’re not white they are brown. That should have been the first flag.
This apartment was not completed for new tenants to move into. If any work was done at all it was shoddy at best. Everything was sloppily done. I couldn’t even open the door to the storage unit that’s on the patio. Than I had to have them come fix the drain in the master bathroom. Now, two weeks later I need to make the same request but the problem is they do not answer the phone at the front office. After calling and calling I decided to walk to the office and complain in person at approx 4:30 pm and there’s a sign on the door that says they won’t be in until 5pm!
I also saw a review about the gates never being closed and the reviewer was assured that it would be fixed at the end of the week. Guess what? The gates are still wide open 24 hours a day!
I will be posting pictures of the sorry «work» that was done to this place prior to moving in.
Renter beware, this place is a painted turd

The complex is very nice. Parking can be a challenge. The management office usually addresses any issues in a timely fashion. They have vendors that come on a weekly basis that are an added nicety for the tenants, ie. taco truck, complex parties, etc. — 4 stars

Just secured a lease. The only thing I have to review as of now is the staff. Everyone seemed friendly and I saw plenty of maintenance being accomplished. Will update with the move in process.

We have now been here over a year and I’m definitely not as satisfied as I was when we first moved in. Our gates have been broken for well over a couple of months. There have also been break ins to cars, garages, and an apartment. I know this can happen anywhere but, the problem is I found out from a nieghbor and not the office. They are so quick to put notices on our doors for «eye sores» on our patio but won’t let the complex know about an apartment breakin where someone was hurt. Every other place I’ve lived has given us a heads up even if it was just a car break in. I’ve also heard rumors that they are now allowing section 8 and low income, which would be fine if they had again just given us a heads up. There is always trash around and in the main pool. The office people are nice but I feel like they leave us in the dark. When we renewed our lease they raised our rent the maximum allowed by law, which sucks when I feel we’ve been good, low maintenance, always pay on time tenants and they should want to keep us here. We will not be signing another lease. We can definitely get into a house for what we are now paying and what I can imagine the rent will be going to next year. It’s sad because I really do like it here. But, with the kind of people that are moving in, playing their loud music, throwing trash everywhere and absolutely no respect for anyone else, and the amount we are paying, I don’t see a reason to stay anymore.

secure gated community~~~~bull!!! rear gates always open despite complaints. security nowhere to be found. open season onauto theifs, breakins and assualts which the do not notify. keep you head on a swivle when going to and from your unit and hope your car is there in the morning or you make to and from with being assaulted. wish i could move before the lease is up.

The addition of the kids playground by the new management has been awesome. Less driving to the park with the four-​year-​old. Grounds are kept nice, aside from the dog droppings on the grass, and management is usually quick to help with maintenance issues. Apartments are spacious (we’ve had a 1and 2 bedroom). Kitchens are a little cramped, but get the job done. Location is great.

Living here was a pleasure but I moved out a few months ago. Was told I would have a breakdown of my deposit and it it went to anything. This would arrive in 7 days. I called a few times over the past month when I thought about it but I always received the voice message. Today I get a call from a collection agency saying I have a balance due. Thanks for everything Mission Grove Park. Guess I won’t be getting my deposit back and all that was there was the normal wear and tear after living there a year. Plus and extra bonus, I owe the collection agency too! Won’t recommend this place to anyone anymore!

The office staff is very nice. Darrin is super professional and always helps us out. It took some adjustment once the property switched to Alliance, but everything seems to be settled now. Maintenance always responds to our non-​emergency stuff within 24 hours. The amenities are nice and help make living here and enjoyable experience. It’s very close to the gym and grocery stores, so it’s a great location.

Great place to live. The grounds and pools are always clean. The staff is amazing. Love it here.

We absolutely love living here! Everything is also clean and all the people here are extremely friendly. I also love how many events are done to encourage a positive and welcoming community! LOVE THIS PLACE!!! This is really our home!

Been living here going on 3 months and I LOVE IT!!! From the amazing employees in the office (Rebecca, Darin, & Taniya) to the super friendly, always wave and say hi, maintenance people this place has not disappointed me in the least. This place is our home and we are proud to call it as such. Thank you, Mission Grove Park.

My husband and I cannot stress how HAPPY we are choosing this establishment as a place to call home! The best part about this place, aside from the lovely homes they offer. Is the AMAZING leasing agents! Darin, Rebecca, and Taniya are the utmost courteous, friendly, and professional people! If you’re looking for a place to call a home, you can’t get better than Mission Grove Park Apartments

DON’T MOVE HERE. I wish I could give a negative –5 stars. This is long, but seriously take this into consideration. Things with this place are getting worse and worse. Nevermind the horrible «parking», trash everywhere, what looks like vomit ALL OVER THE SIDEWALKS/​crushed & stomped on snails and smushed dog poop, and the dumpster divers, this place is unsafe.
*We’ve had patio furniture & packages stolen off of our balcony/​door.
*There IS no security whatsover. Ever. Office staff lies and says the security is just «incognito, in plain clothes & undercover” — then they contradict themselves & say security is decked out in full gear & even carries a gun? There is no security, point blank. If there was, we would see them or a patrol car like I used to the first 2 months I was here. Plus the bums/​obvious crack heads roaming around wouldn’t be roaming around here.
*Mail room and boxes have been broken into on numerous occasions and staff does nothing. They lied through their teeth claiming they didn’t know why all of the doors of the boxes inside a LOCKED mail room had been ripped off. They couldn’t explain why we were missing mail pieces we were counting on receiving, like checks and bills to pay. Until one new little employee spilled the beans by accident saying someone was seen with trash bags full of mail speeding off in their car and wasn’t caught by authorities. Then, they were «honest» and finally admitted to us residents that the break ins were happening.
*The entire staff here is just careless, there is absolutely no urgency in anything. We have brought so many REAL issues to them and they just sit there and stare like robots. No emotion or feeling that they care or want to help. No customer service, no help. We have a bunch of non emergency maintenance issues, but we have never called maintenance once. With the lack of how the office handles important, urgent issues, I highly doubt maintenance is going to help us out with the small things around here. We’re willing to just take the chance of having a few minor repairs and paying for them, then dealing with maintenance. The staff is just filled with liars and sneaky, uncaring people. Feel free to check out their other reviews on other sites too.
It hurts my head how much I literally hate– no, loathe living in this apartment, this community, and dealing with those robots in the office.
I’m very thankful that we’re moving out soon…

Beautiful apartments but HORRIBLE MANAGEMENT STAFF! Alliance is truly the worst thing that could have happened to these apartments. I remember reading reviews and wondering why people care so much about office staff, but I can now personally tell you that when office staff doesn’t care about residents/​customer service YOU can feel it! Calling to the front office is a nightmare, then once your call is answered nothing is resolved, leaving a message is a JOKE! I left 2 messages for the apartment manager and never got a call back. Then days later I check my email and see that the apt manager, Nicole, emailed me rather than being decent enough to call me back as I had requested. When a manager lacks courtesy and professionalism, it isn’t shocking that the rest of her staff follows in the same footsteps. Try leading by example and helping your office staff learn what true customer service is. It’s frustrating how much your living experience can be impacted by the lack of care and concern by the front office. If Alliance has any true concern of maintaining the standards of there company, then they should really consider the feedback of their residents and fire or retrain their employees. (With the exception of Tania, you’ve always been helpful)
Aside from the nightmare office staff, the living quarters are around a ⁶⁄₇. Parking is impossible, our car was broken into when parked in the street, apartments are spacious but appliances are a little run down, no real major complaints.
1 Star is a complement.

I hated living at these apartments… We were living here for 3 years and problems started a few months after we were there. We had the worst neighbors and even though we told the front office they never followed through with it… Parking was a nightmare and a few times some idiot would park in our carport… Then the complex gets sold and it gets worst. ALLIANCE was the worst thing to happen to those apartments. We moved out at the end of May we paid our rent on time and we never had any complaints but OMG really I just got the letter for what they took out from our deposit and they are crooks… $ 400 for carpet replacement when with all the years we were there they never offered to even clean that piece of crap. I am so pissed with these people… DONT EVER MOVE THERE FIND ANOTHER APARTMENT COMPLEX GO TO THE ONES DOWN THE STREET… YOU WILL BE MUCH HAPPIER… I HATE MISSION GROVE APARTMENTS!!!

***WARNING***
Do not move here! The new Alliance management is rude, bullying, and dishonest to the extent that a civil lawsuit by me is probable. I have lived here for over a year now, and prior to Alliance taking over, it was a great place to live. I accepted that the apartments were not as modern/​nice as similar costing units, but now with the new management, I hate living here and count the days until my lease expires. What’s next Alliance? Toll meters on our parking spots?

These apartments were sold by BRE in November 2013 and are now managed by Alliance. Since Alliance took over it has been completely different. The leasing office has been very short (borderline rude), people snooping around patios and balconies (witnessed it myself), lights in the parking areas are constantly out, and gate takes forever to be repaired (breaks often). Not to mention they now want to charge you $ 35 to pay rent online (it was free with BRE). Ridiculous! Rent prices have gone up as well.
The units are ok. Good square footage. Kitchen is small with not enough cabinet space (2×2 1100 sq ft floor plan). Could be updated though with rent prices being so high. Does come with full size washer/​dryer which is nice although the dryer does burn clothes occasionally. Guest parking is few and far between. The biggest plus about these apartments is the surrounding area. Mission Grove is a great place to live in general.
Overall I wouldn’t recommend living here.