MetroPCS

this location is awful!!! I have been a metro pcs customer since 2007. I went in to this store in February to purchase a Samsung galaxy s4 and was advised to go to best buy to buy my phone because it is cheaper. the associate told me to come back after purchasing my phone at best buy to pick up a mail in rebate form. I am getting ready to mail in the form and realize it says in the fine print that the offer is not valid at Best Buy. So I call the Metro PCS store to inform them so they don’t continue to tell people to do this. When I asked for the manager I was told the manager doesn’t speak to customers over the phone. I ended the call and intended to call corporate. but decided to call back to ask for the associates name first. I was refused that information by raul flores who claimed to be a supervisor. I explained my dilemma with the rebate. he told me I got the phone at a good price so he doesn’t see what the problem is. if I had just bought the phone at metro pcs, rather than Best Buy, I would have gotten the rebate and actually paid less at the end of the day. the real problem is their lack of customer service! I also spent over $ 100 that day on accessories in this metro pcs store when I went back to pick up the rebate form. these people are ghetto and rude!

Well im giving it one star if i could it would be 0 if Im not mistaken at this store works a*** JESSICA*** and ****ATTENTION ALL LADIES*** she is a HOME WRECKING SLUT who gets a kick out of sleeping with MARRIED men and plays them for all they got its a sad TRUE story my husband went in there to purchase accessories and came out with much more, HE told her he was married and she would go and stalk him she destroyed a home, yes it takes two but like us latinos would say «A QUIEN LE DAN PAN QUE LLORE»!!! shes an utter disgust to the latin community!!! so ladies dont let your men go unattended to this store… it will cost you all a very high price your MARRIAGE!!!

I’m only giving it a one star because I have to in order to write a review otherwise I’d give them nothing. Before I start let me remind you, this is their «corporate» office. Originally I had gone to the sixth street store in corona and might I add the ladies who I dealt with we’re very helpful and nice but their store didn’t have the Samsung Galaxy S4 I was looking to purchase along with starting my services, so they found the closest store who had it in stock and had them hold the phone which is how I ended up at this van buren location. I live in corona and drove all the way there for them to tell me, no. I applied to be able to make my phone in payments each month (phone retails $ 549) at corona location and was approved, when I get to riverside the guy tells me that their systems are different per location so he can’t look it up and that it’d take him too long to call customer care so all he could do is just sell me the phone retail price. By this point I’m pissed I drove there for nothing. I say forget it and pull out my unlocked old AT&T phone to start services and it turned out to not be unlocked correctly so one «manager» tells me here ill give you this guys number, call him, tell him I sent you, and he’ll unlock it over the air for a small fee. I leave the store, text the guy and he sends me an invoice for his special he was having that night for $ 50, I ended up making a smarter judgement call and waited till the next day to go to the corona store again. Next morning at corona store, After going over everything with the two employees working, puzzle pieces started fitting together. Turns out that first of all metro could’ve unlocked my phone for me but the bigger kicker is the guy who I texted to unlock it for me whom the other manager referred me to was actually their STORE MANAGER and they were trying to make money on the side!!! Shady store off van buren and Arlington !! BEWARE!