Meineke Car Care Center

If there was an option to give 0 stars they would’ve totally earned it!!! I used to be a regular customer until I found out how sneaky they are and how they run their business there. If you get synthetic oil changes make sure you watch them they will just add any oil to your car, I truly believe they are the ones who made my motor blow, I got a used motor installed by them, they told me a time and date and I go to pick up and it’s not done, then they hurried on finishing. My car didn’t sound right it leaked oil all the way to work without knowledge of it, since they had just checked it for over an hour. I turned my car on at work when I got off and sounded awkward so I checked the oil stick and it was absolutely dry, I called my wife to bring me oil from the house, the car didn’t last 10 minutes driving it, I got stuck on the side of the freeway in the middle of the night. Had to pay for my own tow truck and when I came to talk to him the next morning (manager — he’s the big guy) he told me I would have to pay for labor which was nearly the amount of the total!!! He completely blamed everything but their work, the guy is a scammer he will try to take every dollar you have. The guy is very rude and he has no respect. He has cheap prices but now you know why!!! I would spend a little more maybe at the dealership and get guaranteed work. Stay away from this place if you want your vehicle to last

These guys are AEWSOME! They did my brakes in less then 1 hour and they gave me the best price in town I’m so happy they treated me with a smile. So hard finding good auto shop THIS IS THE PLACE TO GO!

This location provides poor service and are very rude. Won’t fix their mistakes. They did an oil change and looks as though they used channel locks to tighten the oil filter. It caused damage to oil filter which caused all the oil to leak out. We even took the picture of the oil filter and showed it to them. Luckily the leak was caught before it damaged the engine. However, because all the oil leaked out we had to tow the car back to them and they refused to fix. Had to then tow to dealer. I would not recommend this facility to anyone.

Worst place ever! Crappy, crappy service. My car is worse now than when I first took it there for a simple oil change. and it’s not my first bad experience with this place, shame on me for giving them a second chance. They won’t even admit never mind fix their own mistakes. Guys, save your money do not take your car here. you’ll end up regretting it like me.

I don’t know why the reviews are so bad. Richard and his employees were so nice to me. I got dropped off by triple A at this place around 2am and I got an Über home, I called them at 9am and told them my car was the one in the lot, he ran out to check the size of my tire and let me know the pricing by phone. I would defiantly go back for service. Thanks guys

Worst place ever! Don’t go here unless you have hours to waste because that’s what happens. They told me 30 minutes for an oil change and I was there for 2 and a half hours. Ridiculous. And they had a line out of the door because no one was getting helped. Very bad customer service

DISGUSTING SERVICE. Not only did they take 2 hours to do my oil change, but the people here are Rude and Uneducated. I cant believe this place is still in business. They find problems with your car that aren’t actually there and sell you garbage. There is a reason why everyone is giving them one star.

I came in for an oil change. Before I knew it they had changed my timing belt and had installed a new water pump. My car has 26,000 miles on it and is in good shape. They wanted to replace the oil pump and the shocks and struts. $ 800 later, I really, really think these people need to stop doing business.

The maintenance guys very very rude and it was over an hour for oil change when I was one of the only people there and it was finished for about 30 minutes and then I had to actually ask to see if my car was finished just so I can get my car back. Then they told me yes it’s finished. Rude people. And they did not out the right oil in my car.

Surprised by all the horrible reviews here. I’ve been bringing my car here for over 10 years for services from brakes to oil changes to tune-​ups to whatever else my car needs. I love them! I’ve always felt they were honest and fair w/​their prices, and I’ve never felt like they were going to rip me off for being a girl who doesn’t know about cars. I’ve even gone in asking for a service not knowing it wasn’t time for it and they checked it out and said I didn’t need it yet, saved me time & money! They’re always super nice, accommodating, and quick. I’m beyond grateful for all the help over the last decade!

There once was a time when I was a fan of this place. Their low price for oil changes drew me in, but the wait and «recommendations» for unneeded work drove me away. The final straw was when they took me into the pit to show me something (actually three somethings) that required immediate replacement. The parts in question were not cracked and leaking and isn’t taking customers into a work area like that flirting with danger?

PSA!!! DO NOT GO HERE… I repeat, DO NOT, UNDER ANY CIRCUMSTANCES, HAVE YOUR CAR SERVICED HERE!
I brought my car here for an oil change, and a short time later (about a month), my car started driving funny. I had the mechanic at my job take a look at it and he informed me that my power steering fluid had been filled with transmission fluid! Obviously there’s a problem and that’s not right! The mechanic told me that I need to have the system flushed. I went back to meineke and the manager said that all of their employees and knowledge and competent and there’s no way that they could have or would have done something like that. They refuse to do anything about it!

Every time I came out of this place for a tire rotation, they assigned a «new problem» for my car. They also gave me a tire with a radial pull (as diagnosed by other tire centers) but denied to replaced it and I got into a heated exchange with the guy up front because he wouldn’t let me see the manager. Of course that didn’t stop me, and I actually went and found the owner. In the end, I didn’t get zilch. Very unprofessional. They will cheat you, and take thousands of your dollars. Horrible

By far the worse place you could EVER go to. Took my brand new car in for some work to be done and ended up getting an in store loan. Once I proved for the loan they soaked the money up like sponges. My main reason for going in was not taken care of. After getting my car back it started overheating, found out they put the wrong oil in my car, my car stalled, now my check engine light is back on. They were no help to me. When my extended warranty company called them so I could get my refund for the money they told the company I HAD REQUESTED THE WORK WHICH IN ACTUALITY THEY TOLD ME I NEEDED IT DONE. THEY ARE SCAM ARTISTS AND PREY ON WOMEN. Seriously highly recommend not going there. Im reporting them to the BBB as well as some other organizations they need to be shut down.

As mentioned. do not absolutely do not use this ghetto place whatsoever. They do not now how to do anything but take advantage of any women especially the elderly because the managers and owner are lowlife slime of the earth and should/​will have it coming. To start off. if you decide to ignore the red flag signs and still want to risk it, make sure to cover yourself and do the following. Ask for written and signed estimates, request your old parts, do not walk away from your car when the diagnose, record your milage if you leave it, make sure your hoses and other areas of fluid are not leaking and get a second estimate as you will be very surprised.
These people are shady and thieves. They will not replace old parts especially ones that are hard to see or if you do not now what you are looking at. They will give you bs names of parts that dont even exist and they can’t even spell. And like little children they will be disrespectful and use bad language when you confront them.
My mom who was in need of a smog (which is clearly stated needs to be at a state center) and had a check engine light on went in on a Saturday to get an estimate for the repairs. The estimate from a light and smog came to 1100 $+. After calling me to ask about the repairs she said they told her it was all dealer parts and she needs this and that as well and pressure her to sign up for a payment program and the bells and whistles. After I tell her not do it as it is too much, they magically somehow drop the amount to 600+$ and promised the car to be finished on monday. She fell for the payment program and left the car.
Low and behold monday comes around and they need it for a few more days because they are still working on it and should be ready Thursday. She takes off work and gets the car with the engine light on and is told to drive it for a day or so and the light will come off and was refunded in cash the amount of smog because they can’t do the smog there anymore and had a friend at another place that is a state authorized that can get it done. 2 days later after driving at least 60+ miles a day and light is still on. She ends up taking the car back and they need to diagnose the car again. She has to call every time to check on it, they never call back. They now have a new problem and its going to be a dealer part only and its another 300 $. She is so frustrated and wants to just get it over with so she wants to add it to her credit line they offered her and was told she has to pay off the entire bill prior. This is now required in cash or credit card. She pays it and guess what, light is still on and they don’t want to fix it.
I called and confronted these scum and was told to take the «piece of shit» and leave. My brother asked to see the codes so he can research them and they wouldn’t tell him. which a real shop would have a print out of the codes for the repairs. There are still parts that were original on the car, they dont have the old parts which we asked for on the day we originally were supposed to pick up the car (2 days after it was dropped off).
No matter how good the price seems or the options they offer, stay away!

I used to be a fan of this place since I was like 20 (it’s been years). I’ve had a Chevrolet Corvette, Mercedes SL550 AMG, BMW 325ci, 2 Ford Mustangs, Ford F-​150 and a Dodge Charger all serviced here… outstanding service on every single vehicle but the last two times I’ve been there (including today) the service has been HORRIBLE. 1. It took 10 minutes to even get acknowledged and 2. The not very friendly dude tells me it’s going to be a minimum of 2 hours to even see my car for a basic oil change. There was only 3 cars in front of me! Bring the old staff back and you get my business back

Dropped off my wifes car for brakes & oil change was told about 2 hour wait. Two hours later told they got backed up but I’d been dropped off so I waited. Another 45 min I inquired and was told I’m next… Yes I was I witnessed some greasy mechanic climb in my wife’s car not mats no seat cover and hot rod around behind their shop to a neighboring shop. It sat there and sat there I finally went back up front to be told it was done they’d have someone bring it up front… REALLY! They demanded I pay… Wasn’t until I told them show me a new oil filter that it was clear they hadn’t. They finally backed down when I took out my phone to call the police.

Avoid this place at all cost! They never repair anything correctly, you always end up coming back because something they repaired goes wrong. And sales advertisement are fake! You call or go in and it’s way more expensive a $ 20 alignment is really more like $ 70. The staff here treats customers like they’re stupid people.

Horrible dishonest lied about doing my front And rear brakes and charged me a discounted price, later found out only the rear had been done
Once I returned it with the front brakes screeching they said they never told me they had been done but at the time they were screeching just as they were when I first took them in,
When confronted they became hostile and insulting saying I probably couldn’t afford the work to begin with
Never have work done here they will cheat you And do work that’s not needed and overcharge you for the work (shoddy) that they do perform
Liars and thieves
Called corporate office let’s see what happens

This place is owned by a scam artist. I saw him try to suck in two older ladies into signing up for $ 1,000 credit lines probably for work they did not need. I have taken my car there 3 times for oil changes because it was a «good deal». I will never take my car there again. They forgot to put on bolts back on one time, another time I paid for synthetic oil and they put in cheap oil on my hybrid almost ruining the car, the last time was there for an oil change and smog check. They wanted me to do unnecessary work to get a smog check, when I refused they told me they would be done in a few minutes with the smog check and after 45 minutes they had not started on it yet. I decided to leave. I paid for the oil change but can’t even be sure they actually did it.
Every time I was there an oil change took 2 hours to do whether it was crowded or not.
DON’T GO THERE!!! Go to Goodyear just up the street on Van Buren.