Magnolia Rehabilitation & Nursing Center

I fine that this place highly underrated I have spent a lot of time here and i see on a daily bases the care and time the nursing staff spends on give the highest care and I hear alot of happy and appreciated patients on a DAILEY bases that received and benefited form the care magnolia rehab has given and know that if everyone wrote a review who received care here and had a good experience we would have five stars here but it is a know fact that people only seams to get fired up to write reviews when their mad so in the short of it please if you need their services don’t over look one of the best care facilities in Riverside ca, come and meet and tour their facility and make a choice for yourself and not on the anger of someone else.

This is supposed to be a place where a patient can go to recuperate after surgery or an accident?
They instill fear in their patients and reduce them to tears, literally, with their «bathroom» antics and treatment… if you can call it «treatment,» by more specifically Ann and Abby.
Of course we questioned the accuracy of the facts from the patient as they may be on medications or may be thought to be confused or hallucinating from an injury. Yes he is sounding confused and he cannot articulate all that he went through in the 3 short hours at this facility. However no one in their right mind would believe the crap that goes on here… police being called in, barring entrance of the police, etc. We thought for sure that he was «confused» but are finding his explanation to be factual and accurate. In addition, they are reiterated in others’ review of the place, which is something he would not have had access to view prior to his complaint.
When confronted about the incident (s), they had some other story, and I highly doubt that this place is going to be truthful about their less than humane antics.
I don’t always take the word of Unilocal,but so many people have posted similar incidents that there has to be something to it. In addition, I checked with
, which offers reviews as well. Magnolia Rehabilitation & Nursing Center does not fare well on this website either. They are the bottom of the barrel.
DO NOT place a loved one in here.

This is a pure hell hole. My mom got sent there after knee replacement surgery. My father and I tried to be there with her as many hours of the day as possible, but while we weren’t there they:
Left her on a bedpan (she was using a bedpan because they said they didn’t have time to take her to the toilet) for 25 minutes unattended while she was crying and asking for help.
Helped her off of the bed without a safety strap (which luckily did not end in a fall)
Withheld her medication for pain because they couldn’t understand what the doctor prescribed and insisted she wasn’t supposed to have any more (the doctor came the next day and she finally got it, but after hours of agony)
Served her the most disgusting food I’ve ever seen. It is not healthy food. It is not good food for people who are in bed all day. Instead of juice they serve Hawaiian Punch. WTF. She got better food by asking for vegetarian, but it was still along the lines of grilled cheese made with American cheese on white bread for dinner. Better than chipped creamed beef. Blech.
Worst of all they put her in a room with someone who was recovering from pneumonia, but was still hacking away with a terrible cough. My mother is immunosuppressed. I requested, as did she, to be moved. They insisted the other woman wasn’t contagious. Well, one day after getting out, guess who has pneumonia! Disgusting.
We had no choice and couldn’t get her into another rehab, but if you can avoid this place at any cost do so. If you can’t avoid it, make sure there is someone there to advocate for the patient as many hours in a day as possible.

I don’t recommend this place at all. We ended up putting our mother in there after she had brain surgery and she did not get the proper care that she needed. The employees don’t have any people skills they’re rude and they get mad every time you or the patients ask for help. Every time we would go and visit my mother, we would find her sedated everytime. This place was a total disappointment.

People please believe the ratings here and on
. This place is a terrible environment for your loved ones. First is the food is actually un-​edible. I tryed to taste thinking my sister was being overly critical and no she wasn’t, could not choke down one bite. Second is the lack of urgency of staff, when the patient needs something and presses the «call» button it can take a long time, once timed at 1 hour and 20 minutes for someone to respond. Also they have patients that scream all night long causing no sleep for other patients. I got a call Monday afternoon that my sister was being discharged Thursday because she wasn’t progressing through physical therapy enough only 2 weeks out of an amputation. She is unable to support herself on her one leg and they were suppose to have a wheelchair, lift, and bedside commode delivered to my house before she arrived. Non of that happened, they didn’t order them in time to arrive until Monday. So if your case manager tries to pressure you to allow placement here because they are good, remember you have the right to use any facility that takes medicare or your insurance. RUN AWAY from Magnolia Rehabilitation!!!

Until recently, I’d never had a close family member in a rehabilitation & nursing home. However, after having major spinal surgery, my Mom contracted c. diff. and had to be hospitalized again for a couple days. When they released her, she was still not in good shape, under contact precautions (gown & gloves) and still suffering the effects of the infection. She lives alone, and still needed a lot of constant care, so she was transferred to Magnolia Rehabilitation & Nursing Center. She was there for 9 days.
CARE: The staff there seemed capable and compassionate, for the most part, and she was happy with the care she received there. When my siblings and I visited, we also were happy with what we saw from the nursing & PT staff. She did have a couple complaints about long waits when she called for assistance, and she was woken up in the middle of the night by someone bursting in, while talking loudly to other staff in the hall, who came to empty her trash. They need to brush up on their «consideration» skills.
FACILITY: The place itself was fairly nice. Parking can often be a nightmare, though, and they should do something about that, possibly redesign the whole thing. If there are no spaces, you find yourself in a very tight dead end, barley able to turn your car around without hitting parked cars. There is also little street parking, so that is a real problem, and they should address it. The parking is the #1 reason I didn’t like to go visit. The lobby is very nice. The rooms are not that great, and they’re dark and not very «homey». There was 1 TV in her room, which was a double room. If the curtain was pulled around the 2^nd bed, my Mom’s view of the TV was blocked, which was a problem for her. Also, you have to put down a $ 25 deposit to get a remote control for your TV. I believe the same holds true if you want a phone in your room. My Mom just used her cell, but for those who stay long term, I would think they would opt for a phone.
FOOD: This is where MRNC totally drops the ball! I struggled over how many stars to give, and almost decided on 2 stars, just because of the food. It’s my hope that someone in charge of the place monitors these reviews and will do something about the food. It was TERRIBLE!!! My Mom loved the food at Kaiser, but detested the food here. She said they almost totally disregarded her requests, like bringing her pork when she told the dietician that she did NOT eat pork. They brought her the strangest food combinations, too. For instance, one night she got a baked potato with a heap of plain (no sauce or seasoning) pasta. She said the potato was good, but she couldn’t eat the pasta. Another time she got a scoop of plain rice, again, with nothing to put on it. Her doctor was concerned she was not getting enough protein and ordered she get 2 Ensure drinks a day. They brought them for about a day and then stopped. She kept requesting them, but only managed to get a couple of them. She went on and on about the terrible food there. I think they need to hire a kitchen staff that knows how to make good tasting and nutritious food. People who are already feeling badly should not be fed lousy food.
Thankfully, she is out of MRNC now and staying with me for a while, until she can go back to her home and take care of herself. The infection is gone, and she is on the mend, but still weak.
Honestly, I feel hesitant to give 3 Stars = A-​OK because of the food, but I also hate to rate the over all care any lower. I hope this review catches the attention of someone who cares enough and has the authority to address the problem.

I have no experience with skilled nursing homes, but my mom was here for recovery following a hip replacement surgery. All of the staff was friendly and extremely accommodating. Her doctor always got back to me within 24 hours when I had questions, and I felt like they really listened to me.

If you’ve ever heard the saying «put me out to pasture instead of the home» this place is the prime example. RMC recommended them for their excellent reputation, when we brought my mom there, there was a «4 star rating» on the board, a day later staff was talking about state inspections and that the «4star rating» had to be changed back to 3 stars so they wouldnt get fined for «fudging» the truth. This didnt give me warm and fuzzies. I went in an saw my mom, she was in tears, she wanted to call us but the place doesnt have phones in the rooms. THEY CHARGE $ 25 dollars for phones… and get this… for TV remotes thats another 25, AND its CASH ONLY. I thought all residential places are legally required to have phones in the rooms for patients. Not only that, when we were in the room with my mom, her bed squeaked really bad when you raised it, they had non-​disposable cloth «diapers» on her, wedged up into her crotch. The poor CNA had a good heart & very compassionate, helped us as much as he could, I dont remember his name but he had a long red beard, nice kid. I’d go back and tell them about his performance, but merely walking into that place causes me to near vomit. I have seen other places, this one by far is the most ill kempt… sure it has a pretty front waiting lobby and looks newish. but as my mom said «Its like wearing a real pretty dress and no knickers» I cant put minus signs or starts so unfortunately this place gets a 1 star. Look around before you think about this place. We took mom over to Arlington Gardens, its buckingham palace compared to Magnolia.