Firestone Complete Auto Care

Riverside, Estados Unidos

2.6

Aberto agora

20 avaliações

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+1 951-977-5863
Site:
local.firestonecompleteautocare.com
Endereço:
10091 Magnolia Ave, Riverside, CA, 92503
Paradas e estações próximas de transporte público:
2 kmRiverside-La Sierra
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Hoje

Hoje 7:00 – 18:00
Aberto agora
Horário local (Riverside) 09:05 segunda-feira, 30 de junho de 2025

Horário de funcionamento

segunda-feira 7:00 – 18:00
terça-feira 7:00 – 18:00
quarta-feira 7:00 – 18:00
quinta-feira 7:00 – 18:00
sexta-feira 7:00 – 18:00
sábado 7:00 – 18:00
domingo 8:00 – 18:00

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20 avaliações para Firestone Complete Auto Care

Não exige registro
Classificação do local: 5
Anaheim, CA
Great customer service:) will come back for sure. It’s also close to Tyler mall, so while waiting for my car to get done, I can just cross the street and spend my time at the mall waiting. Overall, satisfied :)
Classificação do local: 5
Riverside, CA
They are alway so awesome here. I get my oil changes here. They usually get me in and out. They respect appointment times. Their prices are reasonable. I walked in last week to see if they could squeeze me in and they did an oil change, and a full car inspection in 90 minutes. They are very professional and awesome.
Classificação do local: 4
Corona, CA
Our car was moving all over the road, a bit scary driving with us alone, let alone having our Grandson in the car. A mechanic friend gave us a quick once over and suggested some work ASAP. We always go to Firestone for our oil change, so we made the appointment. We had shocks and struts, inner and outer tie rods, balancing, plus. The price was a bit higher than planned, but in a emergency, I am not going to go out pricing to get a few bucks lower in the overall. The crew worked diligently and the car came back sooner than expected. Thanks to them, this old lady feels safer on the road. I have the read the negative reviews, and I believe on all counts, it all depends on what the problem is, and expectations of what you want. Perfection? Not on my list; safety and customer service is. This place has my business!
Classificação do local: 1
Corona, CA
Made an appointment at 9am, it is now 9:38 am and car is still not being worked on… WTF! Slowest service ever!
Classificação do local: 3
Tacoma, WA
The facility is clean and comfortable. The waiting area is decent with a TV and comfortable chairs. This is a necessity because the wait here will be long.
We came on a Sunday which is probably the worst day to come because it’s the only tire place open in the area. This means they’re constantly backed up. Unfortunately we got a flat today so we were stuck with this place.
Our servicer, Chet, was friendly and as helpful as he could be. The wait time and price just aren’t ideal, but like I said Sunday means our usual mechanic is closed and we have to have the vehicle out of the shop before work on Monday.
Pros: clean facility and friendly staff
Cons: long wait times and high prices
Classificação do local: 1
Riverside, CA
Terrible place to get service ! I took my tire in because it was flat and wanted a patch. They check the tire and say there’s no hole. They fill up the tire I go home and can hear the leak I go back with the tire and they state I have to now wait 3 hours because other people were there now. If the job would’ve been done right the first time I wouldn’t have to Go back. It was a terrible place. It’s no wonder they only have a two star rating on Unilocal
Classificação do local: 1
Riverside, CA
20 bucks to for a visual inspection. You kidding me?
I just paid 20 bucks for a guy to walk to my car and look at my car. What a joke. Another 20 for my suspension check. The suspension check i dont mind since they actually have to lift the car up. But the visual inspection charge is a joke.
Classificação do local: 1
Riverside, CA
So had a flat this morning. Went to firestone because my tires were under warranty. They called me a couple hours later saying the nail was on the side wall of the tire so i needed a new one. I then went back and paid 50 something bucks for a new one left and 30 minutes later; the tire blows out when we jump in the freeway, going 45−50mph. I called them and they were like apparently the wheel was bent and they failed to mention that to us! So we go back and they said because we took off the tire and brought it to them, it wasn’t their responsibility to tell us because we should have saw it. Wtf?! We didn’t see it, not even the nail and the guy who checked our tire earlier didn’t see it or mention it either. They blamed it on us and the guy earlier. We got a new better tire but didn’t let them put it on. Lesson learned: Don’t go to Firestone off of Magnolia and Hole in Riverside.
Classificação do local: 5
Riverside, CA
Test review great job guys let’s keep this going come in and have Elias ralph steve or Eric help you with any issues
Classificação do local: 1
Riverside, CA
Don’t go here they lie so much. Charge u and then lie and say something else is wrong with your car just to get your money
Classificação do local: 2
Riverside, CA
The service tech’s here use lies and scare tactics to sell unnecessary services. Elias, said I need to change my cabin filter, it’s dirty. I changed it last week so I know it’s not. When he tried to open glovebox and remove the filter, he couldn’t even get to without yelling for another tech to come and help him. He said it was dirty, tried selling me on a $ 25 service (parts cost $ 7, time is 3 min if you DIY) without even checking it himself, without even knowing how to check it himself. Save your money. GO elsewhere.
Classificação do local: 1
Riverside, CA
These machanics at this facility tell me one part needs changed get it fixed then they say something else needs fixed instead just to try to make a buck rip offs
Classificação do local: 1
Riverside, CA
Horrible customer service skills
They damaged and punctured the ends of my lugs and blamed it on the car model.
I like the tires and the warranty but not the service from this location. Only one star
Classificação do local: 5
Riverside, CA
We went to get our car inspected for ubber. elias jimenez said” because the check engine light was on it would fail ubber inspection, he even offered to rotate our tires for free with the inspection (before he found out the engine light was on) His very informative and courteous. He saved us money and time. This is someone who truely puts the customer first!
Classificação do local: 1
Colton, CA
Did not feel comfortable here. With the Mexican music playing loud. Then when I get my car back the seat was adjusted to where I couldn’t even get in. To top it off they have a tire as you enter the store on display that the date the tire was made was back in 2005. So there trying to sell a new tire that was dated almost 10 years ago. What a joke. When is the last time this store has been audited? Strange, this store use to be a great Firestone but it’s going down hill quick.
Classificação do local: 5
Riverside, CA
Showed up for an appointment to find that my tires weren’t in… Thankfully Ekas jumped through hoops to keep his word and got me done in time! Great job guys and thanks for going above and beyond to get things done!
Classificação do local: 5
Riverside, CA
I had a truly great experience here (which is rare for an experience involving vehicle repair period). I brought my car here after another place tried to take advantage of me and charge double what Firestone charged me.
They were professional and went above and beyond to fix my vehicle. They fixed it the same say I took it in and Elijah provided me and my one year old a ride home and even picked us up when my car was ready! He installed my sons car seat for me in his truck and then in my car for me-​it was SO NICE!
My vehicle is running better than ever and I could not be more pleased with the service, price and timely manner. Go here!
Classificação do local: 1
Riverside, CA
I can’t believe that I left my car with Firestone for a whole day, for an oil change and then not have it be done. Worst service ever. I didn’t even get a call from them to let me know that had happened. My car will never be visit that location again.
Classificação do local: 1
Riverside, CA
Customer Service is a FRONT!
This place sucks! Employes will fool you with a kind greeting and then assure you that they will take care of you. THEY DO NOT!
All the Promised inspections where blown through without a care for the paying customer. Paper work is filled out half*** and you go home feeling like you have sat on a pole. Complete buyers remorse my friends!
The Technicians didn’t even fill up my radiator Fluid like promised. The one good thing I can say is that they did put the wheels on the vehicle.
I highly recommend from my experience to check out another place before every giving this Firestone a shot.
*** DO NOT TRY THE COFFEE AKA THE BLACK TAR***
Classificação do local: 2
Worcester, MA
Went here yesterday for an oil change because I didn’t feel like going to Jiffy Lube. Scheduled an appointment online, and arrived 5 minutes early. They automatically wrote me up for a high-​mileage (and more expensive) oil change, so that had to be fixed. They only had two other customers while I was there, but they took FOREVER to finish. From the waiting area, you could hear the employees in the service bays singing and swearing at each other. Maybe that was why it took 55 minutes for them to complete a simple oil change. They didn’t even vacuum the rugs. Not coming back.