Elite Tan

Very impressed with this salon after visiting 2 other riverside salons within 5 miles of this place. They are the best priced salon and have amazing prices on sunbed and sunless tanning!!! I enrolled in their EFT program and its the best deal in town. Where other salons wanted a 100 $ start up fee which is ridiculous, elite tan really went above and beyond to take care of me. Very clean and spacious salon with great products and knowledgable staff! :)

Shot my wad before speaking to right person. Thanks Josh for making things right! Thumbs up for this place.

First of all, 5 stars for great customer service! I had an issue with my billing which was due to my confusion. So it could have been ugly! Instead of a bad experience, Vanessa (manager or owner?) quickly and courteously resolved the issue without any hesitation. She was awesome! THANK YOU! Secondly, the staff are always friendly, smiling and knowledgable. Third, I like the fact that they have great rates that allow me to use both the beds and the sunless tanning unlimited times within my package for one low monthly price. They do not have a high initiation fee like most salons do, as well. Lastly, the hours are great and the facility is always clean!
Thanks again!

I must say the management made things right ! Very respectful for them to reach out and make the situation better !

Super nice atmosphere and great location. I was able to get a bed quick and the beds bulbs had just recently been changed. The only issue I have is that it costs $ 12+ tax for their basic bed, for a single tan. They do have a monthly program that can be as low as $ 25 for the basic bed for unlimited tans, which is definitely the way to go if you want to tan year round
Their beds are beautiful and the employee is super friendly and helpful.

This tanning salon is the only one I will go to, the tanning beds are on point and you will have a tan in no time, all the girls that greet me are pleasant and easy going. The tanning beds are always super clean and the radio goes loud enough to hear over the beds, the air conditioner is on which I love. In my opinion the price is worth it!

This salon is beautiful, the beds work amazing even after tanning just once you can already see a difference unlike other salons that don’t change the bulbs in time. and I am only using a level 2. Amy is always there to help me with anything I need, love this salon. Thanks girls xo.

First of all… The purpose of Unilocal
Is to leave reviews based off of your experience. That’s the review I left. An accurate review based off of my terrible experience. For the manager to call me to argue with me about the review I left is unbelievable and unprofessional. A manager should call and apologize and rectify the situation… Not call and argue with the client… Which is what this manager did. Basically calling me a liar because her employees are not honest and because she dropped the ball. It just goes to prove that my review was on point with the lack of integrity and unprofessionalism at Elite Tan.

Really nice place. I ended up there because the spray tan machine at another tanning place closer to me was broken. So glad I did because this place is well kept, clean, decorated nicely and the staff is very polite and helpful. Its worth the extra 15 min drive for me.

I’ve been here on and off for years now, yah it’s pricey, but I think, well worth it AND they have really great specials if you catch the right one for you. The employees have always been friendly, helpful, and knowledgeable in my experience. Everything is always super clean, and I’ve always left satisfied with the results. I don’t have a bad thing to say about Elite tan!

I have used Elite Tan every spring for years and have continually had a good experience and results. However I will not be returning due to a awful experience from the management. I don’t consistently tan the entire year. I go once a year before vacationing. I have never had a problem with stopping and then reactivating each year. This year, my girlfriend went in to cancel our memberships and the manager informed her that she could put them on hold for $ 5 a month (per membership) until we were ready to reactivate them the following year. By paying the $ 5 a month we would not have to pay a start up fee when restarting. Sounded like a good idea. She failed to inform us that it was only good for 3 months and then they would begin charging you full price per month. Without any notification they began charging me, and I never was aware or used it once. So after realizing I had been charged for 3 months without notification or use (about $ 500 later between the 2 memberships) I called and asked for the manager to contact me to dispute the issue, I also asked for my membership to be cancelled. I never received any contact from management, and my account was charged again. I have now left multiple messages and emails without being contacted. Having sent so many referrals and using this business for years I am extremely frustrated by the service and lack of attention from management. Will not be recommending anyone to this place or ever returning for services. Needs to be more concerned with the information passed out to clients, especially the ones who have referred for years.

My daughter and I went in today for the advertised Sunday, half price spray tans. The girl at the counter was very polite, explaining both spray tan options. Being relatively light skinned and based upon her previous spray tanning experiences, my daughter decided on the low level Mystic tan. After her tanning session was over, my daughter noticed that there was no «tanning residue» on the shower cap. We asked the receptionist about it, since she has noticed colored tanning liquid during her previous spray tans (at a different location) The employee was very nice and went and checked the machine to ensure that it was working properly (it was). She took the extra step and called the manager or owner to inquire about our question. She assured us that the Mystic machines use a clear solution and that my daughter should begin to notice darker skin in 2 to 3 hours. We were satisfied with her explanation and left. We returned, several hours later, after seeing no change in my daughter’s skin color. I realize that she selected a low level tan, but this was not her first Mystic tan and this same level has always been more than sufficient.
There was a different employee at the counter (my receipt says Aleena, but I don’t know if that is actually who I dealt with) when we returned. I started to explain the situation but was interrupted and told that she’d heard to whole story already.
She told me that the previous employee got in a lot of trouble because she called the manager and because I got so upset and demanded a refund. I cannot speak for the conversation between employee #1 and the manager but I certainly was not upset (at that point) and I never asked for a refund.
«Aleena» (again, I’m not 100% sure that’s who helped me) told me that I could pay for a second tan if I wanted. Since the first attempt did nothing and my daughter really wanted a tan for a special occasion, I went ahead and paid a second time but for the level 2 Versa tan this time.
After my daughter finished her second tan, the employee called her over and began questiong her about our first visit. She accused her of showering or sweating (um, ok) Her condescending tone led me to believe that I needed to intervene. She let us know that the mystic tan needed at least 6 hours to show up (this has never been the case before and the first employee told us to wait two to three hours before coming back). I let her know that if I’d been told that the tan would take over 6 hours to appear, I certainly wouldn’t have been back in 3.
She kept saying that she didn’t understand why we were so confused about the tanning process and mentioned MULTIPLE times that my daughter now had two tans on her skin (duh!!! I paid for two and am pretty sure I can count that high) and that they were in no way responsible if her skin is too dark.
I am unsure why she was so condescending, it was very unnecessary. She did make it clear that employees talk badly about customers and perhaps the owner/​manager isn’t nice if her coworker got in HUGE trouble to calling to ask a question.
On a happy note, my daughter’s «double tan» looks good and if I’d only paid for one tan, instead of two, the price would have been great.
This whole situation would have been fine if employee number two would have just empathized or apologized for my daughter’s lack of tan or just kept her mouth shut and took my money, instead of basically calling us stupid.
If you don’t mind being talked to like a four year old and talked about by employees, this might be the place for you. Just choose your color carefully!

I used this place to tan a month before my birthday. My friend recommended it to me since I’m not from this area, so I signed up for a month of tanning. Unfortunately I contracted chicken pox about a week and a half into the membership. I asked if I could put a hold on the membership until I recovered, since I didn’t want to get any worse or contaminate the beds. After going back and forth with one of the employees they basically told me I was out the money I paid, but I could give it to a friend. These beds are not the most reasonably priced, so I’m not thrilled being out the money. A better place would be in the Canyon Crest area. Better prices with good results, plus they are more understanding and willing to work with you.

I have been coming here for years off and on. They have always been very nice and their customer service skills are up to par. It’s been a while since I was in last, and when I came in I was still in file and they even showed I had a tan on the books. Excellent records !!! I was happy. The place is very clean and the floors swept and mopped. I was and am very happy with the place. The tanning lotions are kinda expensive so you might buy some online or something before you go in.

I visited Elite Tan today because my regular tanning salon was closed. Their computers were down, so they just closed the salon. Really?! Whatever.
So I was in desperate need of some fake sun and thought «eh, it’s better than nothing.»
The girl working the front was super nice and really helpful. The prices have come down and they offer more options. I still wish they had some perks, like full length mirrors in the rooms, or supplying goggles, but for the price it was extremely adequate.
Now I’m nice and bronzed, and have a new membership.

Im not sure what the other reviews are talking about because this is the most affordable, HIGH PRESSURE tanning salon in the inland empire!
I called around to other places who were charging $ 60 for a SINGLE tan!!! This place charges $ 25! Plus membership prices are very reasonable and less than other salons!
The girl that helped me was extremely helpful both on the phone and in person! The layout and style of the salon makes you feel like your VIP!
I tanned in the Matrix bed, a hot bed, and the experience was definitely worth the money! Definitely recommend this salon to anyone who is into tanning and wants HIGH PRESSURE TANNING AT AN AFFORDABLE PRICE!

I went in just before my weekend trip to Vegas last week hoping to get a good tan in but the definition of not getting what you paid for is clearly marked by this place. It is so expensive so you would think you’re getting a really good tan but that is not the case. I came out spotty and when I calmly talked to the girl about it, she said I was concerned too much with the imperfections and not at the overall glow I now give out. What? I looked like a dalmatian human around my arms. I think her name was Tiffany but I’m not sure. Doesn’t matter, rude service equals no service for them.