EcoShield Pest Control

Like several other reviewers, liked the idea of a non-​harmful solution, even paid up for the service. Unfortunately, our experience has been awful. First, when you need them (ants everywhere in cupboards and kitchens, closets etc.) they don’t have availability until 5 – 6 days away! They are ALWAYS late and often cancel appointments after you have been waiting for them for hours. We had a rodent problem, and it turned out that they were inviting rodents into our house by placing a bait trap near our trash compactor! After rodents ate the wiring in my car causing $ 4,000 in damage in our garage, they came out and placed bait and traps and never followed up to make sure the rodents were gone, never gave us any instructions on what we need to do to help protect our home. The rodents came back and a week after getting our car back from repairs they damaged it again with another $ 4,000 in damage! Harts Extermination, on the other hand came out and took a look at where the rodents were getting in and gave detailed instructions on the same day I called… Their guarantee is worthless. They aren’t doing anything to protect our home against these pests. DO NOT USE THEM… call Harts!!!

Don’t use them. Although the techs are nice, the spray they use to control the pest works for all of about the first 15 – 30 days of the 3 months between sprays. I was told by the techs that interior sprays cannot be done within a few weeks due to safety reasons; so much for child/​pet safe and frankly I don’t want it in the home again. To get them to come out to re spray requires you to try to get through to a live person who can actually arrange another appointment and you having to interrupt your schedule for the appointment, etc.; on the whole not worth it.

Liked the idea of non harmful solution to pest control for our home as we have kids and dogs. First service rep was great. Another rep came but seemed to stay only 15 min or so? How do you do a thorough job in this short time frame? Then, next service rep came out and equipment did not work had to reschedule. Next two services were cancelled by EcoShield due to «sick» techs –very inconvenient. Also failed to waive the «discount» which is really a cancellation fee. That was the tipping point for this review. I would look elsewhere for pest control.

We had Mark as our technician. Mark was very knowledgable, professional, and very friendly!!! Great service! Thank you Mark!

Bad service, contract is a joke, seems like they attracted more bugs! yeah they say they’ll come out as many times as needed but I don’t have the time to keep meeting them here and opening the gate. Have to say this company is a complete joke! Buyer Beware!

2 years later and they still are calling me asking to renew my contract. I’ve told them multiple times to remove me from their call list. Finally just blocked their number on my phone.

Tod was excellent. Knowledgable about the different spiders and their Webs. Answered all my questions and concerns. Courteous and professional. I feel safer now. Thanks Tod!!!

Such a shady company, they just want to make money out of you for their unprofessional service. They make everything sound so good but yet never explain about the cancellation fee. Bad customer service, never picked up their phone.

Door to door salesman, never explained the cancellation policy. There are still ants coming back after the service, and I asked them to come out for their guarantee policy and they said the policy only works after one year of service… Seriously? And the guy, he never explained about the cancellation fine for $ 250. Such a shady company. You pay $ 90 for 5 minutes of service, btw, you can bargain and low ball them, and they will accept for whatever they can squeeze out of you.

VERY DISHONEST COMPANY. Be very careful when you ask for extra service… like removing Bee Hive. They will remove it but they won’t tell you that it cost $ 150 dollars extra. You will just get a charge on your credit card. It happened to me and the WORST PART is they lied that someone authorized and signed for the work. They are telling me that I signed for the work eventhough I am at work at the time of service. My next step is BBB!

I called the to address my ant problem. They wanted $ 250 for an initial visit BUT if I was willing to sign a service contract for quarterly visits they would drop the initial visit price to $ 100 and the quarterly visits would be $ 79 each. I explained that my problem is intermittent and I don’t need such frequent treatments. No matter. That was the deal take it or leave it. Gonna get me some Raid for $ 5.00 instead.

After a bit of a rough start I wanted to give these guys a chance to be a good company. I really liked the tech they sent out the first time to spray our home (inside and out) and the ladies who answer their main phone number are very nice.
Regarding one of my previous issues I called the main number and spoke to an incredibly nice manager who took care of it. I was satisfied with her response and dropped the issue. Someone else from the company sent me a message on here to thank me for giving them another chance. That shows me that they care about their customers and the service they provide.
We’ve had two additional appointments for their techs to come spray our place and both times they have been punctual and professional. The most important part is that the number of creepy crawlies trying to invade our home during these hot summer months has decreased substantially. If after they come out and spray you notice a huge increase in undesirables crawling around your home, they’ll come back out and respray for no extra cost.
Overall, these guys have been great after a rough start. I try to be totally fair with my reviews and if given the opportunity I will add or remove stars and update them. Ecoshield definitely deserved more stars after dealing with them more and seeing what they’re about.

I used this company 2 years ago. Looks like they haven’t changed. Nor capable of taking care of the Pest problems.
Don’t go with this company. I think they get most of their business from the door to door.
Ant issue or mouse issue did not go away for me either.

I HAAAAATE ANTS!!! Gah, nothing worse than coming home to large trail. BUT, the good part is EcoShield has been there when we call and specifically Py, our technician, has been so awesome. He shows up on time, every time… with a smile and a mission :) He hasn’t even left our curb yet and I had to write a review because I’m just so happy with his service. Thanks Py!

I have been a customer for about 3 years and we have not had ants in our house ever since. It used to be a monthly chore to get rid of them, but these guys have taken care of it. I am not a fan of the automated notification from several different platforms (text, robocall), but they always come out when they say.

Terrible Service. Never the same person to service your home. No one is available to talk to. They don’t do what their suppose to do. They never return messages. But they will charge your credit card. I’m done with these people… stay away!

I’ve been a customer for almost 2 years and I love their service. They’re service is very efficient. They send an automated text to confirm the appointment and also, a representative calls to make sure we’re set for the specific time and day.
Their field technicians are always friendly, courteous, and even downright helpful (They even took in our trash cans at the end of trash day, once).
The reason I’m finally getting around to writing a 5-​star review, today, is not just because of how effective the service has been at keeping pests out of our home and limiting the ant infestations in our yard, it’s not just the fact that the service is fairly inexpensive, it’s not even just the fact that it’s convenient. It’s because of Py Kin!
The service technician, Py came to our door, introduced himself and said he was here to service the home. He did so in the most friendly and professional manner. We’ve had plenty of techs in the past who were just as awesome, but Py was different. You can tell he’d been working the good part of the day (it was 5pm, I think) and he was still beaming and happy to be there. He spoke highly of the chemicals they use, the company he works for, and the process they go through to be technicians. He was passionate about his job. You can’t possibly ask for a better technician.
So long story short, subscribe to their service and ask for Py Kin to be your tech!

We’ve been with Ecoshield for around 10 months and have no complaints. I have definitely noticed a decrease in bugs. Servicemen are friendly and professional. It’s very easy to get ahold of someone and when we did have bug problems, our concerns were always addressed in a timely manner.
FYI-​it seemed like our bug problem was worse after the first spray. They told us that this would happen. After first spray, all bugs came out of their hiding spots and it was like a bug cemetery at the perimeter of our home. But this hasn’t happened since. Very happy with our service.

I am going to report this company to the BBB — better business Bureau! I am going to get enough people to shut you down if we get enough complaints! I want my money back for the service that was not performed!!! Cancel my service!!! Lying scam artists! !!

Really wanted to rate this as a — — stars!
Agreed to this service from door to door salesman. Given hard sell then told that in order to get there special price of $ 50 the service had to be done immediately which means you don’t have the ability to cancel as is permitted by law for contracts that are signed in your home. Law allows for canceling the contract up to 3 days.
Then contacted after 30 days to have another visit when we were told they wouldn’t need to come back for 90 days. They required another $ 79! When we tried to cancel we were told there was a $ 200 cancellation fee! Something we were not told when they first contacted us.
We refused to pay for more visits and they sent us a copy of the contract that was signed, we needed to use a magnifying glass to read the cancellation policy. You couldn’t even tell there was any small print in that area of the contract! By the way the contract was initially shown to us on an iPhone where no small print could even be seen. We are currently filing a police report, a complaint with the BBB and considering consulting an attorney for a possible class action lawsuit!
AVOID THIS COMPANY AT ALL COSTS!