Econo Firestone Tire & Auto

Got a Groupon coupon for a smog check for here. They had 4 cars ahead of me but yet still took care me within a timely manner. Excellent service with a smile.

I purchased a Groupon for a $ 24 smog check. Great deal?! WRONG! I went to redeem. The day before I had my «service engine» light cleared a couple days before. I had put over 50 miles, which usually allows the onboard computer to readjust after the reset. My car did not pass due to the computer not fully resetting and another code. They recommended that I drive some more miles to help reset. I then asked «i won’t be charged again?». They said yes I would need to pay again. I mentioned that most smog check places will recheck for no cost at all. I was told I wouldn’t need to pay again… If I allowed them to work on my car. I told him that was unethical. He then agreed to check my computer before charging me again. I figured $ 24,$ 24 and $ 9 for the certificate. Which is almost $ 60 that other places will charge you anyway.
I drove almost 40 miles on city streets and came back. They checked and said the code prevented the computer to adjust. When I asked for proof… I was told they doubt the computer reset. I asked for proof again. I asked 2 other people. The last person said they would do it if I wanted. Which by this point I didn’t even care.
I don’t trust them. I would not go there again

Ive had a couple tires changed here; fast service, no hassle, I wouldn’t mind coming back.

I brought my car in for a smog check at 11:30am and they forgot about me. It is now 1:00pm when I finally asked about it. Supposedly the paperwork was sitting in the done pile. My car hadn’t moved at all because I could see it from the lounge area. Kirk Jensen was the person who helped me when I arrived. Jay G Shelton is the manager who I asked about my car. He was going to give me a nominal discount for forgetting about me but I demanded my keys back or half off. He finally gave in to the half off. I am not happy at all and won’t be back. There is a reason that this place has three one star reviews including mine.