Custom Creations

Thanks guys for going way above and beyond to fix my daughters headlights. After hours and 3 of you took time out of your evening to help install and make sure they worked before I left. Thanks a million

Jeff was super helpful. Gave me a great price. Quick service. I would recommend this place to anyone.

Very poor customer service! The employees don’t acknowledge their customers and mislead you so you can come in the store. I called prior to driving 30 minutes there and asked if they had my item on stock which they didn’t. They are unprofessional, mislead customers, and are over priced to top it off.

Terrible customer service! 30 mins standing in line while three guys behind the counter where chatting with one guy not making any transactions.

One of the worst places ever! I went to them when they were located in the mall to have something printed on sweaters. They not only messed up my $ 50 sweaters witch were suppose to be matching and weren’t. But they didn’t offer a refund or offer to fix anything! The manager or owner (not too sure) some dopey white guy just stood there and basically ate his sandwich and gave me a half assed «sorry» I was furious! I didn’t even bother to argue with such stupidity. Never do business with these people unless you want SHADY BUSINESS!

Been coming to this place for years, back when they were in the Tyler Mall. With there new larger loction by the Mall on Indiana there product selection is much Greater then before!!! Highly recommend this place for a small or large custom needs.

Great customer service really cool guys. Gets the parts that I need as soon as they can I will definitely come back again to them thanks again for my parts ^_^

What a disappointing place to go to, I walked into the shop and all I can hear is about four guys in the back messing around and vulgar language coming from them. There was only one guy working at the counter trying to help a bunch of customers. What is everybody doing???

I’m sure you told a toddler don’t touch that it’s hot! Don’t do that you will hurt yourself! Time and time again they always touch it and do it… and no matter what they OFCOURSE get burned and hurt themselves. Because they don’t listen!!! With that being said… DONT go here!!! I don’t usually waste my precious time to write a review, but this time it is worth it. November 12^th placed an order. Promised order 1 of 2 was going to be available for pick up by the 14^th… (my fathers birthday gift. and owner was VERY aware of that) long story short, I called every day and I kept getting the run around. It’s coming. its 2 day aired… It’s in the fed ex hub station… It’s on it’s way… after WEEKS later and a RUINED birthday I finally get my products. REMEbER I ordered November 12 and got my order DEcember 10^th!!! I was LIED To by the owner himself!!! So if you want to post a review like this PLEASE I BEG you go and do business with them!!! I should have read all the other reviews that people have this dump!!!

Always come here for accessories for my tundra. Place is super cool and always has what I need at a good price. Would never want to go anywhere else for my car accessories!

I came here to order and have halo eyes added on to my bmw. They did a really nice job and I actually used a Unilocal check in coupon for 15% off which really helped. The same day the product came I got a call and they worked on my car that same day. Will def come again

Horrible service

worst place ever i believe they have an F rating. Owes me over $ 100.000 for a returned Item. I waited 6 months for the original item ordered to come in. DO NOT SHOP THERE you will be sorry.

Thhe worker’s attitude was very poor. He seemed to be bothered to have a customer.
It was a first time trying HID conversion kit so i had no idea what to do. I asked for a pure white hid kit which was $ 120. I went to a bodyshop to install and the box seemed to be opened already. And the hid was not pure white. It was blue. (I noticed that they gave me 8000k instead of 6000k or 4300k, it was not written on the box).
Very bad experience here and i do not recommend this store for any products for your cars

Jeremy is awesome! Most patient person that I have ever met. He designed my vinyl sticker exactly the way I wanted it! I kept changing it, he never flinched and even offered to apply it on my car.

So, this was my experience which is going to sound similar to the others and you would think the owner would take our advice so he could get 5 stars instead but I guess you can only lead him and his short attitude co-​worker to the water about what seems to be lack of customer service in all of these I am reading, I was about to get on the freeway when I saw a kid with a sign advertising this shop. I have a 2003 Hyundai Tiburon with a broken shifter knob. So I thought, why not, I’ll get a nice new knob for the car. As I walked in, the shop looks nice, but a warning sign is the X-​box was on pause and a aquarium of lizards. Odd to have this in a work place unless you are a pet store or a video game store. I described the make model and year and the kid had to special order it. I took a good 4 – 5 laps around the store waiting on him to place the order. A simple order of a carbon fiber shifter knob and match hand brake handle for a 2003 Hyundai tiburon 6 speed gt. They gave me a receipt and said they would have it mailed to my house since I lived in another town. I got the shifter knob and brake handle in a timely fashion. Was excited to put it on, I jumped into the car and began reading the instructions for a 2005 toyota model car. The 6^th speed sticker was not able to be used because that was even wrong. Hyundai reverse is in the 6^th gear position not the 1^st gear position. So I turned my attention to the hand brake. NOPE WRONG AGAIN!, so now I have to time again to call them, explain it, how do I return it, etc. I call and I leave a message, no call back, I call again and the kid is telling me to call back because the owner is not in and just tossing the customer service out the window. So now I am pissed off at all of this over what took 3 weeks to get refunded, had to get instructions on how to register his website shipping called
(had to pre-​pay that shipping in $ 10 increments so I lost $ 4 off that shipping price, unless i use this site again) because I wasn’t going to drive back into his town. They didn’t even offer me to re-​order the right parts, or offer me a little extra $ 5 for my troubles for the returned S+H. It was just all about shipping it back and getting a refund. So, 3 weeks later of that experience and me calling about 4 – 5 times just so I can get my money back. They never returned a call, I had to track them down, I had to chase my money and I had to make sure I had to get a refund. I didn’t get paid for my time, no apology and on the final call I finally got through the tap dancing of why the owner did not get my messages, he didn’t even attempt to re-​order the right parts I needed. Waste of time and effort and stress. I fell out laughing when the owner told me he submitted my request/​refund to his «finance» department on a Saturday and I should be getting it shortly. 5 days later I did. and 3 days later I did this. This store is just a over sized Kiosk with Chines overseas products that anybody could order from any websites. It’s ran by children in adult bodies and just have no concept what business ethics, customer service or a good attitude is. If they were not in a hurry to get back to the paused X-​box game they might have gotten the order right and got a good review. The mall shop is closed and I don’t see this store being open very much longer after all these reviews and people that will be going through the same experience as I did. Now my Emails and my mailbox is sending me this junk for
. Maybe next time the owner of the store could actually set up this return shipping under his
account to extend a little courtesy and customer service. I had to do all the work and I got nothing but a bad experience, some kid yelling at me on the phone because he can;t take an order correctly or even leave a message to have the owner call me back to work together to resolve this issue, It was all put on me «The customer». Save your time and money and just order your parts on line like he does and cut out this middle man until they learn how to run a store with customer service and grow up.

Been coming to CC ever since it was in the mall, always a good experience especially when they carry everything instock, from custom stickers to wheels and parts for cars and trucks. Just visited the new location on indiana/​tyler, shop layout looks great! plenty of product now that the new location is much larger than the old location. I just picked up 2 sets of HID’s for my truck. Jeff also showed some gibson exhaust systems for my truck which I will be picking up soon. All in all it has always been a great experience coming here, I will continue to bring my business there because they have never dissapointed me even when I came to them for a big order of custom made stickers for a buddy who passed away, they delivered exceptional customer service in a timely manner! Great Job guys keep up the great work!!! See you soon.

The worst service ever omg I ordered a part in dec 21 2013 and I’m still waiting for my order and it’s march 5 2014 Jeff never answers the phone and had me holding for an hour I can’t believe how bad there service is I would never recommend this place to anyone I can’t cancel my order cause it’s been paid for this is a super shady place

Returned 4x to pick up a order I placed 3 weeks ago. Each time lack of communication. Poor. So… not a good experience.

I went last weekend with a girl friend-​she is looking to replace the head laps and tail lights on her Scion TC and did not wanna go alone. We walked in and I was surprised by the helpfulness & knowledge of one of the dudes behind the counter. They didn’t have what she was looking for in store but he said he could order it and it could be in in just a few days. Prices were decent and they carry lots of girly lil accessories like Hello Kitty décor and bobblehead items lol. It appears they also create custom stickers which is cool because I usually head to Orange to get those,