Coco Nail Spa

I just recently moved to Greenwich. I think maybe because there isn’t as much competition, in terms of the size and aesthetic of Coco, that this place does not treat their customers with the same care and concern as the places I used to go to in NYC. I inevitably always have to wait at least 15 to 30 minutes-​why isn’t this place staffed properly to prevent that? Does the owner want to leave money on the table? I also feel like there is no warm greeting, and I get treated like my basic requests are a pain in the ass. I will avoid this place when I can, regardless of the fact that the size and décor is so appealing… What a shame :-(

Great Experience! Everything was perfect and awesome. My UV gel was perfect and I owe it all to June. Be sure to ask for her when you check out this nail salon. She is amazing. My nails are perfect after seeing her every single time. I highly recommend this nail spa to anyone who is looking for a relaxing day to pamper yourself.

Dear Coco Nail Spa,
I know you feel that because you’re in Greenwich/​Riverside, CT. You can charge the highest rate for a basic mani/​pedi, eyelash extensions etc…
News flash your salon is no better than any other nail salon in the area or Stamford and beyond. Seriously!
FYI– we payed way over what it cost for a mani (gel nails) and regular pedicure and added eyelash extension for a total of over $ 200.00 bucks (PER PERSON).
So next time you tell your customer who just paid that amount or any other amount at your salon to provide a higher tip to your employees… you better rethink your words.
Here’s a thought. Maybe you should pay your employees a better hourly salary so that they won’t have to depend on big tips. Tips are a privilege and to complain to your customer who was giving a proper tip-​to give more is simply greedy and despicable. And it clearly shows that you pay your employees next to nothing.
**Customer aren’t required or obligated to tip or make up the difference in what you don’t pay to your employees. We tip because we want to and based on service good services. Not because you tell us what to tip.
So here’s my TIP:
PAY YOUR EMPLOYEES MORE IN HOURLY WAGES. And tips will be just extra… whatever the amount should be.
One Star you don’t deserve– but Unilocal won’t allow starlets reviews.
Your underpaid staff are usually good. And they deserve 5 stars and a better hourly salary.
Just a thought?!

I make appointments with Jay all the time. She’s very thorough and my regular manicures last two weeks at the most. They don’t take AMEX. Cash only if your total is below $ 20.

Horrible experience
Was treated as if my money wasn’t green
Slow there with minimal effort
Worst mani pedi ever
Want my 2 hours and $ 40+ back of my life please

So I received a gift certificate here and went back… and I’m glad I did. I ended up going with the honeymoon spa pedicure and a regular manicure.
While the nail tech who did my pedicure didn’t have any strength to her hands, the woman who did the 10 min chair massage that was included was wonderful. And, my nails look clean and neatly polished so it was worth the $ 45. If I could get someone with stronger hands, I’d be on cloud 9.
As for the manicure, it was no frills BUT, my nails didn’t chip for 4 days. That’s *unheard* of for me. Usually, by day 2 they’re starting to chip and peel.
I’m glad I gave it another shot. Would I make it my go-​to? probably not but I won’t write them off.

I’ve never been here before but someone gave me a gift certificate for a mani/​pedi so I decided to check it out. When I first walked in I noticed how nice everything was. When I sat down for my pedicure the woman instantly told me I should get a Spa pedicure even after I told her three times I did not want one. (They were $ 68 and up). She rushed through my pedicure without saying a word and gave me the quickest leg massage. Then my manicure was terrible. It took her 10 min, I timed it, and two of My nails were all bumpy. The only good part wS the massage at the the end. I’ll stick with banana nails in norwalk where they give you free coffee and pedicures take 45 min :)

Have been coming here for almost a year now. About 1x per month, little more in the summer. I get the basic mani/​pedi for $ 35 and tip well (really well when they do a good job.) I also tip the neck massage staff that comes around when ur nails are drying.
The place is big, good selection of color, brands, clean, comfortable, but often a 10 – 15 min wait. Not good if your in a hurry. The service is inconsistent. Got the wimpiest massage today and I’m looking at my nails now, and shaking my head. A few months ago, I would have given them 3-​stars, the 1x is to reflect my visits since late fall.
Disappointing since I thought that I finally found a place in CT so that I wouldn’t have to go back to the city for these services. it’s location is convenient, but I guess it’s time to start looking for a new place.

Nice spa, modern with modern lighting and music. Gio did my manicure it’s perfect she was so nice. Affordable pricing for top notch nail salon. I’ll be back to try a pedi!

I came here needing to get my nails redone after a bad manicure at a different salon. My nails came out 100 times better! The staff was very friendly as well and the place is very nice and relaxing.

Pretentious technicians, snobby attitude… service — mediocre at best… They get offended when I ask that the nails on my left hand match the nails in my right hand… I guess I’m asking for too much (sarcasm) and they only take cash… No, thank you. I enjoy (like most people) getting a manicure and find it very relaxing … This place stresses me out. I’d rather drive 25 minutes to Grand Nails in Fairfield than walk the 3 minutes to Coco Nails.

Of all the cheaper, walk-​in places around Greenwich, I do appreciate Coco Nail’s cleanliness and basic friendliness. But the actual services are ‘no-​frills.’ The technicians do not (or perhaps cannot) speak to you. They work awfully fast. I agree, the leg massage with a basic pedi is just getting lotion rubbed in. It is hit-​or-​miss if you get a little neck massage while sitting at the drying table. But for a basic, quick, walk-​in, no frills, clean mani-​pedi, it’s a good choice.

I have been going to Coco Nails for a while and their service has gone down hill. Pedicure chairs are old and uncomfortable now, like all of the padding has gone out. I waited for over half an hour for the pedicurist even with an appointment. Then, half way through they switch girls.

After moving and looking all over NJ, NYC and CT, I finally found Coco Nails a few years ago. They do a GREAT job on UV gels and on regular mani-​pedis too… the décor is great and it’s very clean. Sarah, the manager, knows all the regulars by name (and by voice on the phone!).
Hard for me to believe the poor reviews written because I am extraordinarily particular and often disappointed in nail salons (note the travel all over the tri-​state area)! I’ve tried some very high-​end super-​expensive salons and have not been any happier.
The staff is friendly, the place it very clean and the location is really easy to get to off I95. Not cheap but prices are very fair. I couldn’t recommend them more.

The only thing this place has going for it is the cleanliness. I’ve tried this place the times, each time thinking it was just the person I went to, but I was clearly wrong! The ppl who work here are rude and snobby… Unpleasant to say the least. It’s also overpriced. Not going back a fourth time!

Worst experience ever…
If you want to pay a premium for a rush job, and only one foot getting it’s cuticles cut, and a wimpy leg massage then come to Coco nails. The décor is the only great thing about this place… it’s beautiful… but very misleading to the type of service that you can expect to find here. I came in for a pedicure, and told the girl that she forgot to cut the cuticles on one foot and she looked at me as though I had 10 heads… pretended not to understand and continued on. I got skipped over for the back massage even though I sat through multiple drying cycles. What a waste… I won’t be back! I have truly been spoiled by the service that is offered at Beautiful Body and Face Spa, and Empy’s Day Spa. Those places give you a pedicure the way it SHOULD be done!

Went here with a girlfriend for a relaxing ‘girls morning’. Standard manicure experience, the technician I had was charming and friendly. It’s a $ 12 manicure. Manage your expectations, I thought it was well worth the money, my nails look great. There was also a great selection of colors so if you wanted to be funky or go for a classic color you had choices. However, what I highly recommend going here for is the massage. They appear to have a employees staffed specifically for massage, both men in this case. We both had much needed 15 minute chair massages. I will deffinately go back for chair/​table massage in the future.

I got a deep tissue massage with David and went back the next week for another. He has magical hands that work out all the knots and tension. He’s very pleasant and friendly. I like to relax, zone out and veg during a message so was very happy to find a wonderful, strong male that didn’t talk my ear off.
I’ve been to a few different salons/​massage places around Greenwich and stumbled across this when I was getting my nails done. I would definitely go back. The receptionist wasn’t too helpful but David is AMAZING!

This is a great nail salon and spa. I work nearbye so I go at least once a week on my lunch break.
Everyone is extremely friendly. There is usually very little wait to get a manicure or waxing.
It is large, clean, elegant, comfortable and there is a great selection of OPI and Essie nail polish.
Its very relaxing. Reasonably priced manicures and pedicures.

I love this nail spa. It is so nice and spacious! The service is great and you can usually get an appointment if you walk in. They do bridal parties and other parties, including fun gift bags! They also treat you to a very awesome neck massage as your nails are drying.
Their waxing services are great too, however a little more expensive than other places I have been too. Also the mani/​pedi is a tad expensive as well, but well worth it in my opinion (about 36 for both). There is a $ 20 minimum for credit cards so make sure you have cash if you are just getting a manicure!
Love this place!