California Showcase Construction

We had our first meeting with California Showcase today to find out our options. We are very impressed. Windows are a big expense and we knew that coming into this we wouldn’t be able to afford to replace all the windows at one time. Our salesmen was very friendly and knowledgable. He showed us our options and what the special they had going on. We measured our most needed windows and were quoted a very fair price. We are starting with 6 windows (ones that get the most sun and heat through them) Cant say anything on the window install because we just started the project and are not to that point yet and
have few more steps to go but we are very please so far and will continue to use them as we replace the other 11 windows until all windows have been replaced.

Had a saleswoman come to my house to try and sell this company. She looked like she had just rolled out of bed. She wouldn’t take No for an answer. She kept trying to sell me windows, vinyl patio cover, stucco, air conditioning, etc. Than going on about Hero program, financing, or they will even take cash. Seriously?! Than she wanted water because she was hot. Irritating and unprofessional. Companies need to realize not to send door to door salesman, it is annoying. I don’t go to their house, bug them, and then ask for a beverage. Then I caught her and another lady smoking around the corner of my house. Very Unprofessional!

Great customer service Marisa was awesome setting up initial consultation. Doug was great and very knowledgable of his product, (didn’t seem like a sales pitch). He also answered all my questions and helped me chose the right Windows.
Erik and his crew kicked butt! They were very professional! He called prior to showing up to my house the day of installation and was ON TIME!
His crew cleaned up after they were done.
Erik went over my warranty and gave me a walk through and showed how everything worked, from how to lock Windows, how to clean them.
I was very happy with the experience. I would definitely recommend them. They stand behind their product.

About a month or so ago, a representative of their company came knocking on our door setting up appointments to meet with a salesperson about new windows. This was something that the wife and I had been discussing for a while, so I figured that we’d take them up and the next evening Ken came out to our house. He came very prepared and gave us a great presentation on the benefits of upgrading our windows and had samples with him to show us exactly what we were getting. We decided that it was something that we wanted to do and they set an appointment with us to come out to do a final measure. The following Monday the owner of the company came out to our house to take measurements so that the windows could be ordered.
I called the company last Monday to inquire on the status of the windows (it had only been a couple of weeks, and all the windows are custom made), and was informed that the windows were being delivered to them on 4/​4, and they said that I could have them installed that day if I wanted, which we did.
The crew arrived before 9 am yesterday and within an hour, they had all the old windows (10 of them) and the sliders (2) out. Over the next four hours they worked quickly and efficiently to install the new windows. Each person on the crew knew exactly what their job was and they worked as a well oiled machine. I did not have to do a single thing; any furniture that was in their way was carefully moved and replaced and they took care of removing and reinstalling the blinds that were on the windows. By 2:30 the entire job was complete and one of the guys went over everything with me. I am very impressed with both the work that the crew did as well as the quality of the product installed (for the record, we got Anlin windows). I’m sure I could have had new windows installed for a bit less than I paid for these going through a big box store like Home Depot, but I don’t believe that I would have got the same quality or service that I got here.

Didn’t get any work done by them. My review is for their customer service. I had a bad experience with them. They failed to come to 2 of my scheduled appointments.

Almost a year ago I had 9 windows installed and my garage insulated with California Showcase Construction. Every employee and the owner of the company were professional and courteous. The gentlemen who knocked on my door heard that my hands were filled with small children and returned another day to make a free estimate appointment. The estimate appointment went smoothly. The windows were installed with small children a foot and the men were patient and friendly. They cleaned up behind themselves and let me know that I could call if I had any questions or concerns. I have called the office and the staff have been professional and friendly. My 3 year old had broken the mesh and true
to their word, it was quickly repaired. I received a call today asking how things were going with the service they provided: Excellent!

We just had them install our new sliding door with a pet door. Awesome! So happy with it!

I am so excited to have engaged Calif Showcase Construction to replace the Windows/​doors and Central a/​c in my town home in Diamond Bar. The reason I am going forward is due to the outstanding professional and technical expertise of their estimator Joe Boyden. He arrived on time at 12noon and I told him I have been researching energy upgrades for Windows and wanted to replace my 30 year old inefficient but working forced air heating unit. I really put Joe through the paces asking about SEER energy ratings, and advantages of vinyl versus wood or aluminum Windows, building permit process, ANLIN specifications and modifications, etc. He was thorough, patient, and went up and down my 3 stories inside and out as I got real technical in my questions. He was never high pressure and addressed each one of my concerns. I knew the company has high ratings from online reviews but Joe convinced me of the high quality and diligence my job would receive. I had told him I was going to get another estimate — but as he was getting ready to leave I cancelled the next appointment and asked him if they would do the job! He came back in and efficiently walked me through the disclosure process — called the HERO program and facilitated the authorization online. I really want to compliment Joe’s knowledge and low key manner — he is a great asset to California Showcase Construction and the reason I am getting this beautiful and green upgrade to my home. Thanks Joe!

I had windows and doors installed, their workers were unprofessional. They were cussing, smoking (bringing in the smell and cigarette butts stuck to their shoes) and they all kept asking to use my restroom. I mean I get one maybe 2 guys asking to use the restroom but all of them and twice some 3 times… Stop drinking energy/​coffee drinks! Not to mention they were putting their energy drink cans straight on my coffee table! Right next to coasters! Ugh! I was dissapointed to say the least!

Bought a short-​sale home 12 – 14. Moved in and discover much more work than I expected. Just completed the major stuff so this is just one of my many Unilocal reviews. Night one of new home… cold (29 degrees), windy (60 mph Santa Ana) and heater is on but I was freezing! Got out of bed at 4:30 am and noticed that front door and living room windows had rattled open. Taped windows shut and shoved chair against the door! Called several contractors for quotes and installation dates. Went with Cal Showcase for quality, price, delivery and knowledge of their product and purchasing options. I choose to do part of my projects through the HERO Program and part in cash as I had a ton of stuff to do and it had to be done in stages over several months. I had no idea how much I would have to do!
1. Windows and doors — Decided on top of the line 5 windows, a sliding door and front door. 3 days later measurements were taken and 3 weeks later installers were here promptly at the appointment time and had all installed in 5 ½ hours! I was thrilled with the attention to detail and the efficiency of the crew. All were courteous, respectful and left my home cleaner than when they arrived. The windows are beautiful and my new neighbors were grateful for the improvement. Sound reduction, lower heating cost and PRETTY!
2. Ductwork and insulation — (after a gutted and completely remodeled kitchen which included raising a ceiling). Again the crew was here at the appointed time and worked for 5 hours. Insulation is a messy job but the crew cleaned everything but my closets! Big difference in my gas bill. We also had a few really warm days over April and May and I was amazed at how low my cooling cost were and more sound reduction!
3. Patio cover — again measurements were taken promply and Dave the installer had it up in just a few hours. My yard was clean and ready for my girls night BBQ! And my house was so much cooler with the old one gone (it had a big hole in the cover and the sun came through right into my new back sliding door and the window the «gardener» broke).
4. OOPS! Gardener (that would be me) threw a rock into the new kitchen window with the weed eater. Called to check out my warranty (wanted to take that baby for a spin) and to my surprise it was promptly replaced.
5. HVAC — Yep it was HOT this summer and the 1976 unit gave up the ghost in the middle of 104 degree days! Cal Showcase HELP! Enter Billy the magnificent and crew. Three days later I have a new system with the outside unit moved to a more convenient location on my property and as I run a small business in my garage I now have ducts and vents there! No more fans in the summer or space heaters in the winter and as this was August I was so grateful that he did a thorough job of finding out my needs before just installing a system!
And again when they left my house was as if they had never been here (except for the air conditioning and now that I have had a few months with it my electric bill is lower than before. AND again, it is so quiet!
Everyone at California Showcase has made me feel like family and I do believe «Their most important job… was MINE! My «diamond in the rough» is now one of the «jewels» of the neighborhood! And my neighbors are happy to see the improvements! OH, I forgot to mention the new paint and roof! Ditto on those things too.
Thanks to Doug, Brian, Marissa (and crew), all the installers and service people. Happy I found you guys, wish you did bathrooms!

Wow, how’s this for customer service, I have a Home improvement company were we service homeowners with energy-​efficient products and where looking for a contrater that puts on Tex Cote coating and I was referred to Kari at showcase. I explained what we do and was told they don’t do that, don’t do Jobs? maybe she didn’t understand the question, so then I asked her a retail price, rough price because we and most companies I know start by square feet, she went off on me saying there were to many variables, etc. yes I understand that but wanted to start at a price per square foot and talk about doing business using her retail price as I have home owners that have asked about it and I always need someone I can refer them too. Not this company, having a Bad day Kari?

We got our windows on our house replaced in June by California Showcase and they were top-​notch from start to finish. We decided to replace the windows to improve energy efficiency in our home. We were able to utilize YGRENE which helped us afford the project. The owner personally came out to do final measurements before ordering all of our windows. Talk about quality control! We also asked for a few odds and ends that they were kind enough to do for us while they were there. It helped us not have to hire another contractor to come in for a small extra job. The replaced windows, removed some unwanted window/​old patio door, enlarged a window, and did great finishing work. There were two teams working on our house. The got all the windows replaced in one day and came back the following day for the finishing work. Everything turned out just as great as we hoped it would. The windows are high quality and really help to keep our house cool. The contractors were professional and diligent. We are so glad we made the decision to replace our windows, and we are lucky that we decided to use California Showcase. Check em out!

This was the best experience I’ve had with a contractor. Installer were professional and courteous. I love my new windows

Long review alert! I ran out of characters while writing this…
We did windows, doors, attic insulation, stucco, and texcote paint.
1. A lot of workers cussing, smoking, throwing trash and cigarette butts on the ground. Even after complaining about the trash and being told to leave it there… That they would clean it up. The manager comes on site the next work day and more trash is on the ground that I point out to them, and the workers laugh about it.
2. Lots of nails, screws, & razor blades left on the ground. I complained about this multiple times. I have kids and god forbid one of them cuts their foot on a razor blade left over from these guys. We’ve picked up over 100 nails and screws and 10 razor blades. Then my wife’s car gets a nail in the tire, which prompted this review. :) I was even told that they would come out on the last day with a rolling magnet to pick up stuff, never happened.
3. Out of all the windows installed, 4 were wrong. 2 didn’t slide the way we wanted them to, decided to keep them anyway. 1 window had privacy glass that shouldn’t of, kept it anyway. The last problem window was supposed to have privacy glass, but didn’t. That one they came and replaced and now doesn’t slide correctly. The window doesn’t line up right and looks crooked if not all the way open, or shut completely
4. The doors didn’t come with the hardware we picked out. Wanted an antique black finish, was given a brushed nickel. Not a big deal, but why did we spend time with the sales person picking this stuff out if we didn’t get it? Main door had to have the casing redone as it wasn’t put in properly and looked terrible. The manager did apologize for rushing the job and leaving it that way. Complained about the door locks not lining up correctly and not being able to open the door from the outside with a key, they attempted to fix that problem, but still not the best. Second entry door was hanging out with one week of installation, they fixed that and it has been fine since the correction.
5. Busted off a electric plug, which took out the electricity in part of the house. They had an electrician come out and replace the plug and check the wiring. Electrician is friends/​family with a worker of California Construction and he says this happens a lot as usually a nail is put into the electric wiring to cause a short.
6. Had some caulk on some materials that was put onto a red material couch. Still a spot on it after cleaning. A lot of mess in the house which is understandable. But when they put in attic insulation, it flowed out through a wall heater and flooded the house with a fog of insulation. After cleaning up the house from the windows and doors, to now have it filthy again from not taping up or even coming inside to check before starting the insulation fill was pretty bad. I told the Manager that maybe they should check that stuff in the future, and he shrugged it off.
7. Threw away my wood crawl space cover. Was supposed to have another one built, they never did. They put in a cheap metal cover, but I can’t have a big hole on the side of the house.
8. Threw away my attic door which fit perfectly and added some architecture to the house. Replaced it with a poorly built square door that doesn’t fit properly, has big gaps where it fits.
9. Was told they were leaving 5 gallons of house paint for touch ups etc, opened it up and there is maybe 1 gallon in it.
10. Upon stripping the siding off they were supposed to check the insulation and re-​insulate where needed and fix any problems. I pointed out a rotted out section of the house by the master bathroom. Worker said they would take care of it. Next day I notice that new black paper is coated over it. Luckily the workers didn’t show up that day, without notice of course, so I decide to pull back the paper and the rotted section is still there. The whole corner of the house is rotted out and would have had the added weight of stucco on it without being repaired. Called owner and complained and it was forwarded over to a manager.
11. Over spray on concrete, on roof shingles, on window casings.
12. Caulked the inside of our shower to prevent leaks, with brown caulk. The rest of the shower was in white. Last day of the project the worker supplied a white caulk container.
13. Concrete material stain left on hoses, nozzles, on the ground.
14. They stucco’d over a Verizon cable, had to have them pull it back out and fix it properly.
What kills me is the trash issue. I understand that things on the job happen. They broke some things, replaced them. Installed gfci circuits, added two window shelves, textured a wall and a wall corner for me and they built up the concrete foundation so it looked well built. It’s been a few months and we are still finding nails, screws, etc.

They came out to repair the items that I complained about. Everything is working well. Only problem: the service technician asked me if I could take down my review. When I refused and told him that I would update it with the changes and rate CSC higher, he got angry. He asked me again if I would take it down. I told him that I wouldn’t. He then proceeded to tell me to have a good day and to enjoy my windows in a very sarcastic tone, while walking out.
The higher star is for fixing the repairs. I can’t, in good faith, go higher. Not with that type of customer service. I did call CSC to complain about the service technician. The customer service representative did apologize, but I will not be using CSC in the future or referring them to anyone I know.

If you’re looking do to a home improvement project, look no further! We just had the windows on our house replaced by California Showcase and could not be more impressed with this company. Their professionalism starts with Brian, the owner, and continues with the salespeople to the install crew. The guys came in and worked fast, very clean and respectful. This is a top notch organization from start to finish. Great job guys!

Great company. They upgraded our windows and back door and they were high quality people from start to finish. Was worried having a bunch of workers over with small kids and the kind of language you typically get on job sites but they were focused on their work and making sure it was done correctly and my worries were unfounded with the crew doing the work. Owner comes down and does all the measurements. great company with a great product.

California Showcase was professional and curtious from beginning to end.
My husband and I had widows replaced throughout our entire house, 15 windows and 2 french doors total. It was easy to scheduled my consultation online and Dave arrived the scheduled day and did our free estimate. He was well informed about the product, Anlin Window Systems, as well as our financing options (we used the HERO program). We were offered a 10% savings if we decided to sign our contract to use them that day. We were sold and decided to go for it. The next day, the owner Brian came out and did exact measurments of all our windows and placed our order. We were given a 2 – 4 week timeframe.
The windows arrived within that timeframe and were intalled the next day. The installers were punctual arriving right at 8 am and had all of the windows installed and inspected by 2:30. They removed all my blinds before they started, put them back before they left, and cleaned up exceptionally well before leaving.
I was extremely pleased with every step of the process and would highly recommend them for any of the multiple services they provide.

This company insists on having both husband and wife available when giving a quote. I needed attic insulation and was ready to make the purchase when they showed up. The sales man arrived and when I told him my wife and I could discuss it amongst ourselves and decide he said he needed to call his boss. He put me on the phone with the boss, who I told the same thing to. He said it was «too much information» for me alone and that they would need to reschedule.
The only conclusions I could draw were:
1 — I’m not intelligent enough to understand the concept of insulating materials because it’s too complicated a science for someone of my limited capacity.
OR
2 — It’s easier to manipulate a sale with both parties present.
In compliment to my capacity, I’ll assume it’s the latter, since I’ve repeatedly demonstrated my ability to read AND comprehend such complex literary works as «Green eggs and Ham» and «Hop on Pop.» (Though i did have to look up some of the words).
So does this mean California showcase doesn’t perform work for single homeowners? I must be confused.
The bottom line is, I would have made the purchase and they would have made the sale had they not insisted on something so completely ridiculous.
Bad Taste!
Wise up owner, and try integrity over manipulation and cheap sales tactics. You MIGHT be surprised.

GReat company! Everyone one on their team is spot on! The door to door Appointment makers, the customer service team. Sam, the window professional. You meet the owner of the company Brian. And of course the installers! They showed up right on time ready to work. They installed 11 windows and a sliding glass door in 8 hrs. Every window came out beautifully done. They were fast but made sure everything was perfect! They did such a great job on the slider, I cant stop looking at how wonderful it looks! And the financing program they have, I got all that for a little over $ 100 a month added to my mortgage with no $ down. which I’m sure my energy savings will pay for! We are going to have them do the solar on our house as well! 5 stars to everyone one their team!