Boulder Creek

I have been living here for a couple months now. I absolutely love it! One of the best options for riverside! Great amenities, great people/​staff, very laid back relaxed community. I honestly could not be happier :)

My fellow Unilocalers. This review is strictly based on the application process and the customer service. To make a long story short, I was supposed to receive a refund check from Boulder Creek Apartments but had a nightmare of a time receiving my check which took around a little over a month to receive. Patty in the office is extremely nice but she is of no help whatsoever. I can only imagine having to ask requests or issues if I had to live here. No Bueno

college students! be weary of this enticing location! I recently graduated from UCR & had planned to save up enough to live on my own my last year of school– Boulder creek met all my needs as far as location, amenities, 500sq ft studio pricing and a quiet atmosphere. I signed a one year lease with the management who seemed friendly enough, rarely had any issues besides regular maintenance requests which were timely resolved. (parking here is a nightmare and family members had cars towed, but besides the point) just felt inclined to warn others since it is obvious the management expected me to be inexperienced and naïve & I have referred the location to my coaches and teammates (I was a student athlete). I was sadly mistaken and regret telling others to live here. this practice targets unsuspecting tenants in an effort to finesse carefully worded arrangements to make out with as much money as they can muster. do not expect to get your security deposit back (not unusual) but be sure to READ ALL FINE PRINT & DOCUMENT ALL INTERACTIONS. currently in a dispute due to the manager and employees blatantly attempting to LIE about the terms of a one month lease extension after I had already moved out of the city. very, very shady business practice. :(

I called a week in advance and made an appointment to see an apartment at 2pm on a Wednesday. When I arrived, the office had a sign that said «out for lunch 1:30 — 2:30pm.» The staff were inside and ignored me when I knocked and called them.
I waited around until 2:30pm. When I went in and explained about my appointment, the staff didn’t seem to care or apologize. The male staff who I talked to was pretty curt and didn’t seem to want to show me anything.
Two stars because the apartments themselves and the complex landscaping were quite nice. The ground floor apartments have laminate flooring, which is nice and not that common in the area. Unfortunately the unfriendliness of the staff turned me away from this place.

The staff is friendly and helpful. Maintenance is quick and efficient. The only problem I’ve had so far has been with the towing company used.

Imagine this; you wake up early one morning and go outside to be on your way to work only to find that your car is missing. I frantically file a police report thinking my car was stolen only to be told that it had been towed by the security who patrols the complex WHERE I LIVE and am a paying customer. The towing policy here is ridiculous, we have a «two car» garage which hardly fits our highlander, and because I wasn’t parked in it I now have to pay 339 $ to get MY PROPERTY back that was taken from WHERE I LIVE. Did I receive a notice that my car was towed? Nope. I’m curious how long it will take until I’m notified. This complex is a joke. Can’t wait until my lease is up.

I love it here. This place is so peaceful and quiet, I’ve never had any problems. I’ve been here two years and this is the only place that I’ve ever seen that has had a pool party. With a taqueria and a movie.

We have only been living here for a little over a month and LOVE IT! The apartments are nice, quiet area, love the gym, and we love swimming. It doesn’t feel like home. It feels like a permanent vacation. I highly recommend living here.

I’ve lived at Boulder Creek, It is safe and quiet but still nice to where you can have a gathering with friends and people don’t complain. The patios are spacious and they allow for big dog breeds. The pool area, clubhouse and gym are amazing.
They have laundry facilities that are always clean. The only thing that sucks is that you can only add money to your laundry card during the day in the office.
The staff has been very nice and accommodating and they have an online portal where you can pay your rent online and submit maintenance requests.
So far it has been amazing.
We did see a huge cockroach the first day we moved in but that’s because we are by the pool and the staff handled it.

I don’t live at Boulder Creek, but my sister does and my folks had such a great experience that I wanted to make sure Boulder Creek management is recognized. My sister recently moved into Boulder Creek Apartments, and my family had the best interaction with management, specifically Jennifer. She was extremely friendly and helpful to my sister and parents, and made the hectic experience of finding a place to live and move in very smooth and comforting. Thank you Jennifer!

I lived in Boulder Creek for about 3 years and really enjoyed the experience. I always felt safe which says a lot considering the location. The property was always kept up and the pool/​gym area is better than most complexes.
I did have a few encounters with cockroaches but that is to be expected in older Riverside properties. The office offered to have someone come out and spray for bugs.
The main thing that attracted me to Boulder Creek is the fact that they allow larger dogs. Most of the lower level units offer a decent sized yard space with dirt.
Overall, I would recommend Boulder Creek to anyone looking to live near UCR.

We’re NOT residents… YET!
This was the last apartment complex on our list to check out, if it would have been our first, we would have stopped our search.
Driving into the complex to get to the leasing office was nice. Though I will advise, if you want to have NOTHING to do with stairs, this is not the place for you
.ever. We prefer a downstairs unit because the patios, or should I say a mini yard in this case, are bigger and works better for us since we have a dog and intend to get another if we are able to do so.
Finding the office was easy. Follow the signs, park, and walk up the stairs. Walking into the office was like walking into a Big Bear Cabin. Its so comfortable not to mention, the staff is GREAT! We spent all of our time with Darin! He’s from another apartment complex and was just filling in for the most part!
Darin made the tour so much fun. It was literally like walking around the complex with a close friend. Cracking jokes and just having fun. We looked at the model and instantly fell in love! Seriously, I don’t think this complex can get any more amazing! The pool is beautiful, they have a fitness center, that alone would save us almost $ 100 a month in memberships and gas. The laundry facilities are clean though selected units include a washer/​dryer on the patio. To wash was $ 1.50 and dry was $ 1.25 or vise-​versa.
We’re partially interested in a studio but checked out a 1 and 2 bedroom apartment. The kitchens are so freaking cute! Plenty of counter space and cabinets. The cabinet shelves are well built too so that was nice. They even have a tall cabinet next to the fridge for the trash or broom and vacuum, which ever you prefer. The apartments come equip with a fridge, electric stove (of course), and a dishwasher. Microwaves are something you have to bring in. The kitchen is tucked away in the corner with 2 entry points so I thought that was REALLY nice!
The living room is a really nice size. We have a large entertainment center and I see no reason why it would not fit. Though if we do indeed move it, I am NOT looking forward to getting that thing up the stairs! Its massive and very heavy.
The bedrooms are nice, we have a queen at the moment and plan to go back to a king. My advise, never go from a king to a queen, you’ll hate life!
All-​in-​all though, this place is like walking through a resort. I felt at home, even with all the stairs. I don’t mind stairs, I just don’t like living up stairs.
Oh, an added little bonus, from my understanding was that certain 1 and 2 bedroom apartments come with a garage large enough for 2 cars to park tandem… that is included in rent!
One of the most important things of all, they do NOT have a weight restriction on dogs. Breed restriction, YES! weight restriction, NO!
I could see myself living here! Sometime soon I’m hoping. We saw people out walking their dogs, kids outside PLAYING along WITH a dog, people in the pool area just sitting back and enjoying the cool day we were having. I love this place.

Clean units, beautiful common areas, pretty well-​kept grounds, swift maintenance service and always friendly staff. They welcome large dogs which deserves 10 stars in my book. It is FAR too uncommon these days, more complexes should follow suit.

I have lived at Boulder Creek since May 2010 and is a great location because it is close to my work and all the shops. The staff especially Jennifer, Patty, and Josh are friendly and help to make it a pleasant environment to live in. Bret is the new maintenance guy, and he is awesome and fixes everything right away; got my screen door, blinds, light bulbs, and air filter changed ASAP. The only thing is that these apartments are old not brand new, but they are very roomy and a good price considering all the amazing amenities you get. So, if you are looking for a Big Bear log cabin feel by the mountains, then this is the place for you! :)

Though I did not have the opportunity to live in this apartment but I do experience the kindness and patience of the staff most especially Jennifer Cordoba. Her personality shows the way she handle things to make you feel comfortable moving in. She goes above and beyond to her job responsibilities. I commend her, for her inevitable commitment to assure and reassure when things are not going to my families favor. I would definitely looking forward to move in this apartment because I knew that things will be handle in the manner that is comfortable to any tenants. The fact that these apartment is close to everything, I would definitely love to experience to stay in this area.

We have lived here since April of 2013 and we love it! Our previous landlord gave us very short notice and we were in a hurry to move in. The staff was very friendly and got us in for a tour right away. We signed our lease just two days later and moved in the following weekend. We work a lot and when we go home we really feel like we live a mountain resort its very peaceful and quite. The staff is very friendly and the maintenance crew is courteous and fast to get things fixed. And as a bonus they are extremely pet friendly with a beautiful maintained pet park and pet rent is very reasonable! We would recommend this place to any friend or family member.

DON’T WASTE YOUR TIME. Staff at the office are never around. They do not answer the phone and are useless once they answer it.
My partner and I came and toured the complex and fell in love. Met with Jennifer… she was nice enough… filled out the application (paid a $ 45 application fee) and put a $ 100 deposit to «hold an apartment.» Called a few times during this process and could not get a hold of anyone to answer my questions… but completed the application online.
There was a mark on my credit from a bad roommate situation that I had no idea about. I got a call on Friday saying we were denied the apartment due to this fact. I asked Patti if there was anything that we could do to get around this while I take care of this situation. She told me that she had to ask the manager (Jennifer).
Saturday came and I was anxious so I sent my partner to the office to see what Jennifer had said. Patti told my partner that she didn’t know if this was out of Jennifer’s hands, so she still had to find out. SHE ALSO TOLD US THAT THE APARTMENT THAT WE PUT THE DEPOSIT ON WAS GIVEN AWAY. There was no contact letting us know the judgment, just the news that the apartment was given away. When my partner asked about our $ 100 deposit, Patti told him that it would be ready on Monday. It goes without saying that I was FURIOUS. When he got home and told me the news, I called the apartments. GOT THE VOICEMAIL AGAIN… I proceeded to inform them that I was extremely upset at they way they handled this situation. I felt as though I was just brushed aside and kept in the dark.
Monday came… Tuesday, Wednesday and finally Thursday, I couldn’t take it anymore. I called on Thursday because I didn’t receive a call back or money. Patti answered the phone. I asked to speak to Jenifer and was told that she was in a meeting. I asked if they received the message. She told me that they DID receive it… then I asked, why didn’t i get a call back. She didn’t know, then I told her that it was extremely unprofessional to ignore this situation. She then told me a lie about how she called me and also spoke to my partner and told him that it was a DEFINITE NO…(lies lies lies). Since they are overseen by a property management company, I asked the name… she gave it to me. I asked for the number… she said she didn’t have it…
…
…
you dont have the name of the property management that you work for? She said No, I am just a temp. (USELESS…I hope she works on her skills or else she will be a temp for the rest of her life).
Being COMPLETELY OVER this situation… I asked about the deposit, she then told me that it comes from Arizona and will take 2 – 3 weeks. Another piece of information that was a LIE!
All in all, pretty complex… Horrible Staff. If you like leaving messages that go unanswered or like being LIED to… go ahead and look here. If you are in a rush to get an apartment… my advice is to go to the office in person.

I will be attending UCR starting this fall (2014) so I went around with my family looking for apartments I can live in.
The second we walked in, the guy working there seemed as if he was in a bad mood and he was utterly rude to us. We did not even receive a simple «hello, how are you?»
I asked one question and the way he responded did not sit right with me, just the tone in his voice and the way he portrayed himself. If you’re trying to get people to come live in your community/​apartment complex, first impressions play a big role.
I would strongly suggest the owners and management to take a second look at their staff. I wish I would have caught his name so people in the future could be aware.
I know where I won’t be living at for this school year.

I’ve lived here over two years and I love it. The walls are thin and pot smokers walk under my window frequently, but its an apartment complex where college students live. Its quiet enough, affordable, and I enjoy both the office staff and neighbors. There are no crazy drug deals or gun shots, what more could I ask for in Riverside.

I’ve lived in this complex for three months now and I like it so far. I havent had any problems with the people around here, in fact, they’re quite neighborly despite my attempts to avoid them (I’m rather introverted). There have been two community events since I’ve moved in. The parking is bad after 3 or 4 in the afternoon if you live in one of the buildings with a small parking lot, we usually end up having to walk a ways from where we actually live. The pool is ridiculously nice though, it’s so relaxing and has two jacuzzis, so if one is taken you can go to the other one. There are waterfalls and a small creek, it even has two barbecues for public use. They have a new rule though that you can only have two guests at a time, but I dont really see anyone enforcing that so far, in fact, I havent seen any sign on security, night or day, just a busy maintenance team. It really is a beautiful property especially if you get housing around the pool, and those apartments arent even that much more in rent as the ones that dont have that great view, so I was kind of bummed when we didnt get one around the pool. Youll have to walk up at least one flight of stairs to get to any apartment, so I dont think burglary is a problem. I feel safe here, and I havent had any problems with termites or roaches. I saw one roach in the parking lot one time, but that was outside where bugs are supposed to be: P There is a bit of a june bug problem though lol, which is only a big deal to me because I have a fear of any insect. Anyway, my only gripe is that the apartment we got is nowhere near as nice as the apartment he showed us.
The one we saw had hardwood floors and updated appliances, whereas the apartment we got was carpeted and the oven is from the 70s. My boyfriend and I have a one bedroom with two cats and a washer/​dryer machine and our rent is $ 1070 I think (it would be much less without the cats and washer/​dryer). We dont feel cramped and the balcony is a really good size. If youre thinking about moving in here, do not hesitate, we did for one day and ended up not getting our first choice — these apartments go fast.
Anyway, when we first viewed we were lead to believe that all of the apartments would be getting updated appliances, but we didnt when we moved in and three months later were still stuck with this 1970s stove, which is only a big deal because I love to bake and the oven heats unevenly, moreover the stove is electric and I prefer gas, or the flattop that we thought we were getting. Also, though there are two of them, maybe even three people working here, they seem to be out of the office quite often, which is unacceptable because I’ve lived at places where there was only one manager and a two person maintenance team with this sized community and they were in all the time. Idk if they all go to lunch at the same time (which if thats whats going on they obviously shouldnt if they care about business) or if they think its ok to just take off, but its not, and its annoying. Even when I had an appointment he wasnt there and didnt call me to reschedule or anything, so besides the appliances from the 70s, thats another problem. I think because this is a popular property they dont care much about customer service.
I like the distance to campus, the trollie runs right by here and there are three bus stops within a 7 minute slow-​walking distance. Also about a mile away from both the 60 and 91 on-​ramps, and there is a small shopping mall with a stater bros and the worst kmart ever haha, but I’d be lying if I said it wasnt a convenient place to live. Its also right across the street from the culinary academy which serves meals until 1 and down the street from a BUNCH of food places, good ones too. All-​in-​all, for this mile radius around UCR, I think it’s the best apartment complex besides Hidden Springs (me/​friends have lived in a handful of the apartments around here).