Barnes & Noble Booksellers

I’ve never been a fan of big chain places (which this definitely is) so I’m really just comparing this to other experiences I’ve had at other large retailers.
My family loves to read. Comic books, thrillers, drama, cookbooks, you name it, we’ve read it. So it is pretty fantastic to walk into our conveniently located neighborhood Barnes & Noble and have everyone’s tastes satisfied. I tend to linger towards the cookbook/​brewing section (Yes, it exists, but it’s just two shelves worth) but I do branch out sometimes. I really have never had a bad experience here and with as much reading as our family does, it pays to have the membership. It costs ~$ 25 per year but since we are here several times a month, it works for us.
Despite that it is a large chain retailer, I enjoy the entertainment value I get from it, and I appreciate that there’s a brewer’s section.

I don’t like the set up they have here, it’s always so messy. They don’t have a kids area and the books I want are always ripped or damaged.

Not enough tables or charging outlets. I’ve never had an issue with sitting in an isle to skim through a book I might want to buy but apparently it was «company policy» at this store and was told to go sit at the Starbucks tables which were all taken and crowded. Bought coffee at the Starbucks inside and was not aware that they didn’t accept Starbucks rewards cards. The barista rolled her eyes at me and told me «we aren’t a Starbucks, what we have is up on the menu» after I asked if they had a specific pastry. Soo, my eyes must be deceiving me but I see you wearing a green apron with the Starbucks logo and a sign that says Starbucks. Riiight. If she politely could have explained that they don’t serve everything that you’d find at any other Starbucks chain I would have been ok but her attitude was awful. This location has been nothing but horrible customer service all around for me.

I have been coming to the Barnes & Noble for a couple years now I am always really satisfied with whatever I find besides the fact that they have great customer service all employees seem to have a answer to what I need help with they also have a Starbucks café and a little station for my kid to play in while I read ! Barnes & Noble doesn’t only have books they have tons of things they have great gifts a great kids department which always has great deals on their bargain books and so much more love this store!

I wish this location had more power outlets, tables and chairs. It’s a great place to study and to have some peace and quiet, but my laptop does half way through my essays always):

Lets see! Most of the people Who work here (in the Coffee area) are not People Friendly and need some more training! And when You say Welcome to Barnes and Nobile-​At least look eye to eye with a smile-​Jeeeeez!

Rude. This is why I stay home and buy online.
Edit: I had a much longer review on here but Unilocal edited it and left it like it is above. Thats bullshit. Fuck you Unilocal,Ill be taking my opinions on shitty places to googles review page since Unilocal can’t seem to stop messing with people’s reviews. If the store does not treat the customers how they should be treated then everyone has the right to know so they don’t go there.

I go to this Barnes and Nobles often to study, and it’s a great place to get gifts for people (especially the holidays!). Yes, there is only one outlet, so come with full battery. Or if you go here all the time, bring a power strip and share the outlet. :)
Customer service is decent most of the time, but I still like this place for the convenience and location.

I can’t believe this Barnes and Noble can be so stingy with power outlets. I bought food and drinks at the café so I can have a table to sit. And to my displeasure, there is only one outlet in the entire café area, but even worse, it’s really only one plug – not two – available for use because the other is being used for a light fixture. Again, let me repeat that, ONE PLUG (not two plugs) TO BE SHARED among dozens of café customers! And everywhere else outside the café the power outlets are taped over with the words, «Not for public use.» So if any computer user is coming here to study or work, this Barnes and Noble is the wrong place to go.

Cool little spot to get your read on. I was looking for a couple of books to purchase and came here to kill some time. They have a Starbucks inside that’s always busy, it’s a smaller bookstore but doesn’t bother me. They have lots of bargain books if you’re on a budget, I found everything I was looking for. These places are getting harder to find, enjoy it while it lasts.

This location feels a bit small compared to other Barnes & Noble stores I’ve been to. Because of this, the inventory isn’t the best it could be. I also had trouble finding any employees to help me. Except in the movie/​music department. If you need help, head back there first.
I also hate how B&
has completely different prices than in store. If you’re going to have different prices, list online & in store prices on the site.

I love this BN location. It’s close to so many things that it’s easy to find an excuse to stop in. While I already own a Nook, sometimes I just need to browse the store and read the jackets. The employees there are pretty knowledgable and very helpful. On this occasion, I was looking for a strange book that had just come out. It wasn’t on the new arrivals table so I had to ask. The girl at the info desk was able to take me right to it. I’m a teacher so with my ID, I get a discount. I also get coupons in my email so that helps with the overall cost. This particular store have a fairly large game and puzzle section. With a coupon, these high end games (Catan and D&D) are pretty reasonable.
Great store!

My kids love it here, it’s like their in a trans. Fixated on reading every book on the shelves. Books seem to be well stocked, in order and organized where it should be. The entire area clean, and kids friendly. The kids section have Legos table for my 3 yr. old to keep her company while her Two older siblings peruse the shelves for his books and my 8 year old reading quietly on the kids chair.

love this place! employees are helpful and the location is perfect. great Starbucks coffee too! could use a few more comfy reading chairs though!

Barnes and Noble in Riverside is the best Barnes and Noble I’ve been to; the employee are friendly and polite, wise and magical. One of the employees is a former papal guard from Rome, a white haired man who speaks flawless English. Their food is often well cooked and tasty: the dining culture hasn’t quite vanished: people unfamiliar with each other will chat with one another, and the servers will chat with you if they have time to do so. Dining culture is the tendency of strangers to interact, the formation of friendship as a method of encouraging purchases.
The staff had to get rid of the pythons that once roamed the Barnes and Noble; this was because patrons would try to steal the pythons and one woman tried stomping on a python’s head — she had to be restrained, but she was given a 5% discount on a single coffee. Funny thing: I used to date her, and she would try to stomp on my head too. I won’t tell you what we were doing when she tried that maneuver, but she assured me it was by accident. Luckily, no one has stomped on my head in Barnes and Noble.
My favorite food is the braised lamb and dove egg dish. This is on the secret menu; they only serve the food to people who purchase $ 3000 of goods in a year and more than $ 150 on the day of the order. Ask for the mint jelly and Arabic yogurt as condiments.

In a world of mostly digital books, yes, there still is a place for a big book store. We discovered some great entertainment for our two year old grandson here.
The Children’s Section is the perfect place to visit for a no-​cost activity for the little ones. And if you are lucky, there are scheduled story times with little people seating around a little stage. We didn’t last long there, however. Their choices were a bit advanced for our little guy.
We discovered B&N has a small play area set aside for building stuff and playing with a little train set on a table top. Just the right height, the train table is complete with tracks, and buildings, tunnels and bridges. And nearly destruction proof. This was just up Drew’s alley.
I had no idea this could keep a little boy so entertained for well over an hour. Who says attention spans are short at that age? And of course, Gramma bought some great books for bedtime too. Gramma’s are like that.
Thanks Barnes & Noble for a completely pleasurable visit!

They have the dirtiest bathroom. It’s like the ones at the beach.
I like how the comic book section is slowly getting bigger but they are always kind of dirty and the pages or sometimes bent. I like to get action figures sometimes if there cool and for a good price but the ones here I can get for half as much at a target.
Every time I go here there are only 2 or 3 workers too. Is that all it takes to run it? I think not.

My beloved book stores. It’s a shame they are becoming so scarce, and a shame when the one’s that DO exist are fair at best.
This one was TERRIBLE!
You walk in, and are greeted by a young round female security guard??? Really? My goodness, someone might steal a $ 49 Nook? Then put them under glass! What an unfriendly and unsafe first impression. I mean, have they had masked thieves come in and hold the joint up? Are people ripping off Atlases and sale books by the dozens? Is it safe to hang out there?
The second thing I noticed, is they got rid of the big comfy chairs and larger table and chairs they used to have for the comfort of customers. I was looking forward to settling down with a stack of books that I could look through comfortably, and buy a few hundred dollars worth. I had a ton of cash burning a hole in my pocket.
But NO comfy chairs? omg, what? Afraid people read more than they buy? Do you think making people stand up increases sales? Nope, they go home, sit down, and go on Amazon. THIS is why bookstores are going, going, gone…
I asked a staff person a book question, and the gal turned out to be wrong. Derrrrrrr.
But wow, I see what people mean by the blonde with the short hair in the faux Starbucks place. She was snobby, loud, and took sadistic personal pleasure in telling a couple gals behind me: «NO outside food or drinks in here!». So they got up and left. She got a moment of smug satisfaction, B & N lost more customers. Really??? You have to be watching people like a hawk to notice that, not to mention get some strange thrill out of barking at strangers in a smug witchy way. I mean, there’s enforcing the rules ***while still making people feel ok about it***, and there’s barking at people like some crazy nut and scaring off customers for good. Guess which one she is?
Then another gal who I think was a B & N staff? (she was a rotund lil gal with dark hair) was talking VERY loudly to people who’d bought food at that faux Starbucks, asking what they thought of it, then launched into a loooooong discussion of calories of the different food they offer there, to a woman who at first I thought was someone she knew, but turned out to be a CUSTOMER! omg I felt bad for the woman, and really, the loud talking? If she was a customer, I’m sure blondie would have yelled at her to BE QUIET!!! It was crazy.
The Good: Nothing. Skip this store!!!
The Bad: Horrible customer service, rude, abrasive staff and bad atmosphere.
Better to buy on Amazon!!!
*UPDATE*
The one gal who talked loudly about calories to random customers sent me a nasty message that said «F*ck you».
Classy! This should tell you how much you need to avoid this place. :)
I think B&N HQ needs to be informed about this, and the photo of the person who sent it will easily be identified. Thanks!

One of the biggest B&N that i’ve been to, but getting there is the shittiest way, specially during christmas time! they always have this odd way of getting there. I dont know about now but i’ve always hated going here!
Their starbucks doesnt accept reedemable cards, i always get free drinks on my birthday by being a gold member and they always send a postcard to get a free drink. i showed them my postcard and they refused it, how is that? they’re practically starbucks!
but i used to just hang out here and read manga, which also surprising, cause in the Philippines you have to buy it to read it.
oh and i also hate that they dont have alot of tables and chairs in their starbucks hangout. back when i was in college, i had to get here in the morning to get a table and right by the outlet for your laptop.

***This is a pretty big Barnes & Noble, which is located right next to the Galleria at Tyler; they have a decent selection of magazines; it also seems like they would be well stocked in terms of best sellers and such***
The Galleria at Tyler has its own big and free parking lot (it is easy to find a space).