Wingstop

Sometime it’s a hit or miss .
sometimes it’s awesome sometimes you get gooey pink wings. They had just recooked my wings on two different occasions
other times they’re really good so just depending on if they’re busy or not and they might just pull your wings early or not. Roll the dice

WILL NEVER GO THERE OR RECOMMEND THIS PLACE TO ANYONE! I placed my ordered online and drove there to pick up my order. I had my boyfriend run in and get it with my card. The lady was VERY rude and said he couldn’t use my card because she needed ID for a debit card? So he used his and she didn’t even ask for his. He then asked her for two sides of ranch and she said it was 85 cents for each one. HORRIBLE CUSTOMER SERVICE AND HORRIBLE FOOD WITH HIGH PRICES ! We will never be returning here!

To wait 50 minutes for a phone order is ridiculous especially if they say it’ll be ready in 30 minutes. The point of ordering online is to not have to sit and wait an additional 20 min for the food to be ready. It wasn’t even started when I paid for it. An update needs to be done on estimating time for an order to be ready. On top of that the fries are burnt.

I ordered a to-​go order in advance, online, because we were crunched on time. When I arrived, my order wasn’t even ready, better yet, made. They had a full half hour to make it! Not happy about this at all.

The customer services here is great! Really friendly and polite. The wings I order were a bit dry. Other than that it was a good place it eat.

Never coming to this location again ! Waited 38 min for a 6 piece meal only to get and the fries were raw very disappointed wing stop riverbank

Always perfect! perfect service perfect wings! and Krispy crème is next door fr dessert :)

Great customer service! … I don’t know the name of the girl who helped us other than she had blond hair. The place was packed but she still managed to be very energetic and happy. We even saw us waiting outside for our food and informed us that she would have our food ready soon. When we left she wished us a good weekend:)

This evening I went into wing stop, I waiting at the door for about 8 minutes before it was my turn to order at the counter. I ordered my food and went to pay with my debit card. The lady at the counter asked for my ID (Erica I believe was her name) I live right around the corner and had just ran out of my house to go grab some wings. I stated I don’t have my ID the lady was rude and told me «oh I can’t you have to have id» and turned and walked away from the register!!! I went a few doors down and used the Atm after a 3 $ fee returned to the wing stop and had to wait in line again (out the door) once I got to the register I placed my order… Kailee… Entered my order wrong and instead of giving me a combo she charged me for wings and fries seperate??? The lady who originally helped me came back to the counter. She did no know how to re-​ring in the order correct nor delete it… So she turned the situation as if it were my fault, and said «we are going to just give you a drink»!!! BOTTOM LINE!!! This lady appeared to be a manager, her customer service skills were horrible. And what type of business dont take a debit card with the option to enter your pin… And the polite thing to do would be maybe to inform me of the ATM machine down the way rather than saying «no I can’t!!! I was not happy with my experience here and will not return… The lady Erica has been yelling names of orders the whole time I have been here and I can hear here yelling at other employees about wings sitting on the counter but she don’t know how to void a order and ring it in correctly!!! And lastly 45 min for 10 wings is way too long

We go to wingstop weekly and tonight was so disappointing. I feel worse for the employees having to work with Silvia (district manager) she has zero customer service skills and no employee relation skills. A new computer system roll out is always going to have hang ups, but as a district manager you are paid to train and take care of all the customers, not treat your customers has if they are a burden and worst of all your employees are your most important asset. If you can not keep your cool during times of stress, as a manager, then your employees will react the same. Very disappointed! Hats off to the young girl at the counter for keeping a smile despite the crazy woman she was forced to work with! And my party of 8 is now at another local business eating dinner!

Take advantage of online ordering! Usually around 20 – 30 minutes for chicken to be ready. Make sure you clarify which type of chicken you want, they always end up giving me boneless instead of classic… No biggie, they fix the mistake.

The boneless wings were on the smaller side but still super delicious. Everything was fresh. I would go back again.

who doesn’t love chicken wings?! I mean, there delicious fried and covered with sweet or spicy sauce that satisfies everyone in my family. Its our go to quick meal when we want to have a netlfix or red box night and have some wings, soda and yummy sides. I have always found it WAY more easier and faster to call your order in. because they really can be hit or miss with the speed at which your order comes out. I have walked in and placed an order for 40 wings with less than 5 customers ahead of me and have to wait 15 mins! Always double check your order and have them repeat it back to you, and make sure to splurge on that extra ranch and just have some extra carrots and celery at home :)

We just love it here! Back visiting and the kids begged to come for lunch! Love that there are so many options for flavors, there is always generous portions, and we always end up taking some home.

I don’t understand why they have bad ratings… I come here all the time and I’ve never had bad customer service or problems with the food. It’s always delicious!

Not too happy with this place today. Came here because I needed some lunch before work. I put my order in at 8:03. It is currently 8:43 and they have told me it’ll be another 10 min. I ordered 10 wings. I understand that it can get busy and overwhelming at times but it should not take an hour to cook 10 wings, that’s ridiculous. I used to be a loyal customer to this place, but I think I might just make the short drive to wings and rings. Not good business. Every seat is taken in the place and not a single table has food on it.

I made an online order, waited 30 mins then when I arrived they never got my order because the machine was out of paper. I did get my meal really fast but when I got home the chicken was so hard and extra crispy which I didn’t ask for. My fries tasted soggy. Worst $ 20 I’ve ever spent

They usually have pretty good wings, and their fries are pretty yummy as well. But their location is wayyyy too small, and they often get overwhelmed/​the food can take way too long. They have 3 4-​person tables, 2 2-​person tables, and 1 6 person table. Unless you come in at an unusual time, you often have to wait on a table. Also, the only waiting area they have is right next to the entrance, with only one bench for people who have already ordered and are waiting for their to-​go boxes. Overall, it seems like way too small of a place for the kind of business they generate. I have been here a few times and have often had to wait over 30 – 45 mins for a meal serving 2 – 3 people.

They food is excellent but it seems they have been overwhelmed with customers with such a small restaurant that the place is usually a mess. Nowhere to ever sit and if there is, it still has the trash on the table from the previous customers. There’s always a very long wait to get your food also. They should invest in some garbage bins so people are able to throw their own trash away instead of having to wait for the busy employees to get around to it.

The service was friendly and incredibly fast. My friend and I walked in, placed an order for 30 wings and they were ready in 12 minutes; we ordered to go. The sauces they offer are less sweet and goopy than those at buffalo wild wings. The coating is a little too salty.
Their ranch (definitely made in house or at least not hidden valley) is INCREDIBLE. So nice and zesty, creamy, and smooth. You do have to pay extra for the ranch but I think it’s worth it. Overall, the prices are probably a little cheaper than buffalo wild wings.
I’m definitely going to be coming back.