Mac’s Steak In The Rough

My loved one ordered the tacos and got very sick. I will not be visiting this location anytime soon!

I tried this place for the first time last night and was not disappointed! If you have a craving for chicken fried steak this place is a good, cheap and fast option. The green chili gravy was yummmmm! The steak fingers were good. I can’t wait to try their breakfast burritos. There was also a fireplace that I’m sure is very cozy on cold nights. We also got a free show. A disgruntled man came in for a call ahead order & it wasn’t ready or something of the like… well he made a fool of himself yelling and being over the top about it. Yes I might be upset too but he took it wayyyyy too far. The manager and staff handled him like a pro and I applaud them. That guy was a big jerk!!!

I remember loving this place when I was in high school, but the times they are a changin. The prices are way too high for what you get, and the steak in the rough was very fatty and chewy. The chicken tenders were much better, but no different than any other fast food, and twice the price. It’s bad when the best part of the meal is the coleslaw and the green onion. Won’t be back for another 18 years.

This place runs hot and cold with the service and the food. The first time we went we were longing for the «old Mac’s» with delicious onion rings, crunchy taquitos and yummy sauce. Didn’t happen. The onion rings were awful & burnt, taquitos were not good and the sauce could have been Pace mild… not sure.
Our second trip was better as we had the Steak in the Rough it was pretty darn good and the onion rings (yep, we gave them another chance) we up to par.
Third trip was for take out, the order was very messed up and we had to go back and fight to get what we ordered and paid for (check your orders before you leave!) but the food was pretty good. These trips happened over a couple of months.
It is located in a convenience store and that doesn’t do much for the location. Parking can be a trick and no drive up window.

Portions are small for how much you pay. Steak fries & gravy had no flavor. Burger was tasty yet VERY small for the money.

I gave this place 2 chances, first time I gotva double ruf, the sides were small (I ate the coleslaw in 1 bite) and the small amount of fries I got was like a slap in the face, for what I payed this suked, second time I got the taquitoes, for 6 buks all I got was 2 taquitoes and a drink, o yea and the thimble sized guacamole and salsa were sad, if you want good macs go to the la Sierra café on coors and central,

I’m not sure if it was because my expectations were so high from other’s rave reviews about Macs, but I was disappointed.
The actual steak fingers themselves are good. However the portion sizes are very small and the price is expensive. You get a small amount of fries even in a large basket and overall I think they need to rethink how they portion their food. Also, I’m sorry but steak fingers need a dipping sauce, charging extra for it is terrible given the high price you are already paying for the meal. Plus they need better options for their sauces, none of them ended up being appealing taste wise.
This place also suffers from an awkward seating layout with limited inside seating options.
They get 5 stars for the actual steak fingers themselves, but the cost with the portion size and lack of sauce options means it’s not going to be a repeat for me.

Great alternative to chicken strips or KFC. Had the Steak in the Rough Dinner with four premium strips of hand breaded beef, cole slaw, gravy, a dinner roll, basket of fries, and a fresh scallion — plus a fresh cherry limeade for under ten bucks. The beef was tender and delicious. The gravy was the perfect accompaniment. High quality for «fast food» and friendly service too.

Clean/​new restaurant with bland food. The food wasn’t bad by any means, but I was a little disappointed when I could barely tell the difference between eating my steak in the rough and my green chile fries… they both had very little flavor. Will not go out of my way to eat here again. On the plus side it was very clean and had friendly service.

Simple Review…
–Great Food
–Friendly, Fast Service
Downfall: Sometimes they have TOO many people working behind the counter so they do a lot of chit chatting instead of working. It doesn’t look very professional.
Other than that, I’m just happy that you’re close to home.
The End

This location puts Mac’s right in my backyard… not a good thing! I love their steak in the rough but didn’t have it often because the closet location was so far. The service here is good, they are relatively fast (even when they are super busy), they have a nice outdoor seating area, and my food has come out correct AND tasty every time. The restaurant itself has always been clean and tidy. The only downside is that you can’t drive up like the other location and parking is a bit hard to come by if you go at a peak time. It is located inside the Latitudes station and that makes it a bit harder to just pop in and pop out for a quick bite, but I am willing to wait :)

What? What was I expecting? Well, it’s Mac’s Steak in The Rough and that’s what you will get. Maybe I wanted a few new bells & whistles at the new location, but no, just steak in the rough. Got a double rough to go and a chocolate shake. Steak fingers were good-​A-​OK, gravy was watery and tasted like flour, fries were limp and greasy, but hey sometimes that’s how they roll. I got one of those too.
Service was stellar – they got my order right (I call that «stellar») at a fast food joint. So, overall, it’s Mac’s Steak in The Rough, traditional with no frills. If pieces of breaded beef dipped in watery gravy is your thing, have at it, they have plenty.

Got macs to go tonight. Go it home and realized my order was completely wrong. Food was really good — that’s why there’s two stars instead of 1. However, I ordered a green chile cheeseburger and fries and got a cheeseburger with no green chile and no fries. Ordered a double steak in the rough with no slaw and fries — that one was correct. Ordered a regular steak in the rough with no slaw and double fries and got double slaw. Will be back but I’m disappointed for my first visit. It was $ 31!

At last an ABQ gem has made it’s way to Rio Rancho. This is a long time staple of good ol deep fried food. The Steak in the Rough tasted the same as the Menual location. The setup on the inside is very modern as well. The manager greeted people as they came in and as they waited in line. No complaints here. The one thing I will mention is the steak fingers at this location vs. the Macs La Sierra location are very different. Here they seem to be breaded, battered and fried fresh. I’m not knocking La Sierra in anyway, as their food is delicious as well. I hope this location thrives because the others restaurants that have tried failed, unfortunately.

Of all the Mac’s around the area I’d never been to one until recently. The new Mac’s inside the Latitude’s station in Rio Rancho was a pleasant surprise! I went along with 3 other friends and had a great meal. We waited a bit to order and sat outside on a little patio table to wait for our food. The pricing was decent, the limeade was great and everyone’s food was fresh. The servers were attentive; they bus’d our table, got us refills and we were all very happy! I’m sure I’ll be back… Win!

Ate here for the first time today! I had the steak fingers and they were amazing! My 9 year old sister however is not as daring as I am and she ordered the chicken strips. When our food came out they accidentally gave her the steak fingers as well. When we brought it up to the staff member we were shocked with what she did for us to correct it! She went back and brought us a new chicken meal as well as a strawberry shake for her! The service is slow because it is brand new and everyone is flocking there but at the same time it is so worth it for the food and impeccable examples of customer service!

Hadn’t been before, steak on a bun was very Yummy, our daughter loved the chicken strips and the fries are like good ol’ bowling alley fries… I plan to visit again!