Albertsons

This is one of those reviews that I wish I could give half stars. It doesn’t quite deserve a 4, but it’s not a complete 3 either. I have shopped at the location on Southern, although it was further to my house than this one and the Ridgecrest location. However sadly it closed down, so I needed to find a new shopping location. I refuse to shop at walmart, and I really don’t like shopping at smiths and contributing to a union corporation. So I have equally been going to this albertsons and the Ridgecrest location to find my new store. And this store definitely is better than the Ridgecrest location. Aisles seem better planned out, staff seems friendly. So far so good, haven’t had a real problem with this location. Doesn’t seem to do as many manager specials on grocery items as my old store. Staff hasn’t let me down or really grabbed my attention so far, so it’s eh. You have to actually clip the coupons from your ad at this location, I’m used to the cashiers just scanning ones from a paper they kept with them at the register. Don’t forget to ask for a rain check on sale items that they run out of stock, it’s good for 30 days! I’m glad that this store is here since mine is closing down, I would’ve had a terrible time choosing between the Ridgecrest location or smiths if mine still had closed. Thus location is doing a good job at keeping me as a buyer. Not sure why the alcohol is the whole middle section of the store

Very clean, good quality produce and meat, carry speciality items, friendly and helpful staff.

Feels like the happy neighborhood grocery. Always friendly smiling faces. They can get busy at times, including the deli, but the employees work hard to help everyone as fast as they can without rushing anyone or sacrificing a pleasant attitude! My favorite local grocery.

Won’t be back. Very disgusted with customer service. Typical for Albuquerque and Santa Fe… help everyone else but me. Gee I feel like a loser.
Also when I was at the meat counter I asked for the tilapia in the counter, and the lady told me I had to get it frozen. Instead of arguing with her, I settled for the frozen. I hate to say this, but I felt very discriminated against.

There aren’t many grocery store options in the Bernalillo area, but this Albertson’s does a good job of keeping fresh produce and a variety of items stocked. It’s my go to grocery store when I’m in Placitas. The folks here are always friendly. I have never had a bad experience. .. well maybe one.
The last time I shopped there, it was on a Saturday. I was looking for the large package of fresh chicken wings. I asked one of the butcher’s unloading the boxes of chicken. His response to me was, «We just got these in. It will be at least 90 minutes before we can help you!» Since the boxes were labeled, how hard would of it been to spend three minutes and go the extra mile? But I won’t throw out the whole store for this one experience. Overall, the employees are very helpful and keep a smile on their face.

Albertsons deli does not even deserve 1 star. I just had a horrible experience with the deli. Upon my arrival to the deli there were 2 employees talking and one of them was tapping on her phone. A few seconds after approaching the counter they continued to talk so I said «hello, excuse me?» so I could grab their attention to be helped. One of them just stared at me and the other one asked me what I wanted to order. I asked for half a pound of ham and half a pound of cheese. The deli employee completed my order and stated she had gone a little over the half a pound, was that ok? I said that was fine cause we like this brand of ham and cheese. I thanked her and grabbed the two packages and went towards the cashier to pay for my items. I noticed that one deli bag was lighter than the other so I asked the cashier (Season) to weigh it on her scale at the register. She mentioned the weight is on the label (.53 lbs) for both ham and cheese. I said I understand but I would like for her to check the weight again since one feels lighter than the other. Upon weighing the cheese it actually weighed .30 lbs not .53 lbs as stated on the label that was done by the deli. I immediately asked for the manager and said this was very poor service your deli employee is stealing from a regular customer just because I interrupted her conversation with the other employee to ask for help/​service. Be Advised: be careful not to get the deli employee upset they might over charge you for your items! Will not be going back there again. Manager was not very concerned that this happened apparently this has happened before… NICE

Typical Albertsons. Good produce department, variety of meats (some things you don’t find in others), and a decent bakery. A welcome option to the super WalMart across the street. Staff is always friendly.

I like this Albertsons better than other area locations. The staff seems friendlier. I can always find what I’m looking for. Also the produce seems fresher, their veggie trays are better, and the store is generally clean. Plus, its the closest grocery store to Placitas (unless you count the Merch).