Zap Termite & Pest Control Inc.

This company does suck. I would not recommend them to anyone! Not a thorough service, the technician seemed he wasn’t all there. Will never do business with them in the future! Do your research!

This company sucks!!! They came out to my home for a roof rat problem and before they checked anything they wanted a check for $ 369 and then said they couldn’t go into the attic because they weren’t allowed to open up the access into the attic. They were rude and pushy and did not one thing while they were in my home, so, I asked them to leave. I have still received a bill for $ 140.

I am irritated with Zap Pest Control whom we have had for three years. We cannot step in our back yard for two minutes now without getting eight or ten fleas all over us. I don’t know what they are not doing they should be doing, using the wrong chemicals, using cheap ineffective chemicals, watering down the chemicals, something is just not right. Their staff is courteous and polite and appears to be trying but for a reason better known to them they are ineffective.

Bough a few properties that were under ZAP pest control contract. Kept them on for a number of months until I discovered they mostly did not attempt to contact the tenants and spray inside of the units. Also did not spray around perimeter as they never went into fenced area. I have no idea what they did do. Tenants did not even know their unit was supposed to be sprayed they never saw the guys and they are at home most of the time.
The only thing ZAP did do consistently is bill me for services rendered in name only.
When finally they came by and treated a unit that was being worked by a contractor they applied the poison so liberally that it was pooled on the untreated granite and literally dripping down the brand new cabinets. When asked to come to an arrangement on the damage they did not want do do anything. Nothing. So I cancelled the contract for the buildings they had under their management…
Final insult: When I changed out the siding on the building they were supposed to manage there were I fact termites.
This is about a year and a half ago now but remember this very clearly; Could not be more disappointed.

Absolutely wonderful service we got from Robert. He listen to my problem and explained what he would do and how to stay on top of my big issues.
Thank you.

I had an all around great experience! The business as a whole was very professional and knowledgeable. Bo knows what he’s doing, was pleasant and made me feel very confident the job would be done well. I would refer any friend to this company.

Bo, the service guy from Zap, was very professional, efficient and effective. I appreciate good service these days as its hard to come by. Thank you and keep up the good work Zap!

I originally from Puerto Rico. We got big bugs there! I have live in us for 6 years now. my wife does no like the antx. So i have to call zap. No more bugs! My wife happy I happy. Thank you bo for taking care of us. Amigo de las muchas gracias. Te debo una cerveza. LOL

I’m very happy with the service zap provided. They were quick, efficient and very professional. thanks Bo
fantastic job! Keep it up!

I had the most excellent service from Bo! Don’t know his last name but I recommend this man and company for your pest control needs. He was very friendly and professional. I no longer have issues with ants, which everyone in Rio Linda knows is an issue at certain times of year. Thank you Zap.
Zany Appreciative People pleasers!

I have been a Zap customer for several years. They have always been professional and dependable taking care of any problems that have come up. My service tech Brandon is a great guy who goes out of his way to make sure all our pest needs are taken care of. He even pulls my garbage cans up for me! I highly recommend them for any pest control and termite needs.

I have used Zap on a bi-​monthly service for over ten years and have always been pleased with their service. They show up regularly, show respect for my personal property and best of all, I am pest free.
I recently went through a refinance and called Zap for an inspection. They were able to come out with little notice as I was on a tight time line. I had the report the following day and they were able to also provide a follow-​up review to confirm we had addressed some of the issues.
Thank you to Tom and the team at Zap for your assistance!

i have used Zap for about 14 years. They show up every two months like clockwork, spray around my house and anywhere else I request (pool area, gazebo, even my camper once when it got ants). Since using them my bug problem has been practically nonexistent, and that is saying something since I live in the country. I have found them very easy to deal with, no billing problems, quick response when I sometimes have breakthrough ants (after heavy rains). They have been great.

Terrible terrible service! My parents recently used these guys and after paying to have them come out after having seen spiders, roaches and other creepy crawly bugs around the house. Well long story short they came and did a lazy and terrible job and they’ve still got bugs of all sorts weeks later. They didn’t do what was promised on site but as for the current bug problem it’s not guaranteed at all unless you sign a contract to keep them coming back to continue doing a terrible job. Stay away from this company and use anyone else.

Long story short:
I hired Zap to come on a regular basis to my house that I own in Davis, CA and they could charge my credit card. I had not heard from them in over a year, and I was not getting any service, when I suddenly saw a new charge on my card. I disputed the charge. My credit card company refused to pay them.
They referred me to collections, sold the account to a third-​party, and deleted me from their system. They recorded it as an approx $ 300 debt. By the time I discovered what they had done, I was trying to buy a house and had a problem because it was on my credit report. I tried to call them, but they no longer had any record of me. The third-​party collection agency didn’t care… they just wanted the «delinquent» account they had purchased.
So… In order to buy my house, I had to pay for fraudulent charges for services I had never received. Niiiiice…
Stay away. FAR away. They are unreliable and downright dishonest.

I got service with Zap when I moved out to the country. Moving into a house the middle of tons of acreage that had been vacant for over a year we had so many spiders and scorpions! Ew! Zap to the rescue! We are on a monthly service plan. The guy who does my service is so nice! He always knocks on the door to let me know he is here and going to spray. He doesn’t just spray the outside of my house; he sprays my entire yard and driveway too! This is so nice since I live on acreage it keeps barrier around my house. When they first started coming, since there had never been service here, the bugs were still around. I called and talked to the manager Rich and they came out as many times as it took extra free of charge to get the barrier set up. Now they only come once a month and it works just fine. In the beginning they also did the inside of my house too and redid that for free in order to really get the spiders and scorpions out. There price is totally reasonable too. I am so happy I found Zap and that I am not living with scorpions and spiders in my house anymore. I sleep so much better at night now that I don’t have to worry about scorpions in my bed!

It the worst company I have ever dealt with! The manager Richard is a total prick and only cares about money and not taking care of the past problem at hand. Don’t use them unless you like paying a bunch of money and still are infested with antes! Save your money I wish I would had read Unilocal before I picked them it could have saved me hundreds of dollars.

I also liked this business at first. They came and did their service and everything was satisfactory. After almost a year and six paid bi monthly visits, I called to let them know we were moving. No problem, they processed the paperwork via email promptly. We moved and 3 months went by before I received a bill in the mail for a cancellation fee and late charges. I was confused, no one mentioned I would be incurring this charge when I discontinued service, nor did they ever even request a forwarding address. I called to discuss and was told we were supposed to have had one more visit per our contract. The initial, plus six bi monthly visits. Since we still owned the house, I asked if we could schedule the last service. They agreed and said they would check to see when they would be in the area and advise. A few weeks went by and I did not hear. Then I got another bill with additional late fees! When I contacted them again, they said even though they had said they would do the last service, now, since 90 days had passed, it was against company policy. In other words, we would rather do nothing and get $ 71.22, then service you and get $ 78. Wow! that is bad customer service! A neighbor had recommended them to me… so not only will I tell them of my experience, but everyone else! I am a business person, so I understand that how good you are is all in how you handle a problem. F grade for Zap!

This is worst pest control company – do not use this service. My tenants hired them for a problem with roof rats. The service was «no show» several times, and then we insisted to give us a try and we would be satisfied, so we did. The service was terrible, they did not come when they said –causing my tenant grief, and when they found the dead rat-​they never came back to pick it up. So several calls, and we decided to stop service after 4 months. We paid our bill and we thought that was enough… but 2 months later– my tenant get a bill in the mail, allegedly for service. We don’t have a clue a to how they did anything.
When I called to tell ZAP we do not want heir service-​again explaining we did not agree to any additional services, the manager ?? told me we had a contract. I am so sorry they are so desperate they pull that after we were clearly not satisfied with and terminated service 2 months before. BEWARE —

I liked this business at first. They came and did their thing without commotion or interruption and were there each month.
As time went by, I decided that the service was not billing me correctly. We would send in payment on time and would get double or even triple billed. We wrote several times asking for this error to be corrected and the fines for late payment kept building up. At last I spoke with the manager and he said he would take care of it. I was paid almost 3 months ahead by this time. I told him I was done with Zap. he said he would just finish out the credit I had on my account and we would be done. # months later… a bill. I called, they said service was done and I owed. I got another bill… fines for not paying built up.
I spoke again with them, and they said I owe this amount. I just sent in another payment, PLUS the fines with a notice…3^rd time I have told them to stop service!!!