Kilwins Ridgewood

Very disappointed with their customer service. My 8 month pregnant friend poilety asked to use the bathroom tonight and a young woman employee rudely stated that it is for customers only. When I stated that my friend was 8 months pregnant she snapped back and stated to ask the manager. Just wanted to point this out.

Outstanding food and gift tins. Just picked mine up for a client and it came out fantastic.

Such a disappointing experience in kilwins today. My kids love it and we come every chance we get. I came in with 3 kids and asked to get a kid size ice cream to share with my 1 yr old. We also got three other items and spent $ 17 on those. I am sick and asked for an extra cup. I was told that cups are too expensive and are only offered with regular size ice cream. I was generously offered an extra spoon but that wouldn’t work since I can’t eat from the same cup as my baby. Can’t believe that an already overpriced place like this is too cheap for an extra cup! After we spent almost 20 bucks on 3 items. There are plenty of great local businesses in this area and I don’t see any reason to continue spending money in a place like this. I have never posted a restaurant review but was so shocked and disappointed today and felt strongly about sharing this story!

What a cute ice cream shoppe! Not only do they sell cream but fudge and caramel apples!!! A bit overpriced but so worth it! And the people who work there are very nice!!!

Great ice cream. They also have fudge and chocolate made on site. When you walk in the aroma is to die for.

Got the iced mocha and it definitely wasn’t my favorite; the ice-​to-​drink ratio was quite high and it ended up being on the watery and bland side.
The truffles are quite small but very delicious despite being overpriced. One iced mocha drink, one Irish cream truffle, two malt truffles and three small bonbons, and my bill came up to almost $ 18!
Fudge is just alright, ice cream isn’t very special, but the truffles are the winner here.

It was a sunny Saturday in April when I happened upon Kilwins. I had heard of Kilwins, but had never actually gone in. My sister told me she hadn’t tried it either, so I decided to treat her. The store is quite large, with a ton of handcrafted treats on display in the glass cases. Everything looks clean, and the desserts looked delicious.
The staff was very friendly and not pushy at all, even though I was contemplating satisfying my sweet tooth elsewhere. It’s pretty expensive. But it is in downtown Ridgewood, and it is very high quality.
I picked up some chocolate covered Oreos, a chocolate covered rice krispie, and some chocolate covered s’mores. The chocolate covered Oreos were awesome, but it’s kinda hard to mess that up. The chocolate covered rice krispie was not too sweet, which was also good. But the s’mores were a bit disappointing, and that was the item I was most excited about.
Before buying it, I made sure they used marshmallow fluff, since regular marshmallow would’ve been a let down. It looked really good, covered completely with milk chocolate and drizzled with white chocolate. But it barely had any marshmallow fluff. I guess I was expecting it to be like a very high quality Moon Pie. (If you guys can make some of these, that would be awesome. Just give me at least a quarter inch layer of fluff per s’more, I’ll drop by real quick lol)
Good for an occasional treat, if you’re really into chocolate.

Just had Kilwin’s hot chocolate. I am a sucker for H-​cocoa made with real chocolate. Creamy smooth AND not too sweet. The owner’s Phillip and Mary were very friendly (and kind enough to answer all my choco questions).

Honestly couldn’t believe that this place has 3 stars. I give it five stars all the way. I understand people may think the prices are too high which isn’t completely wrong but the chocolate is amazing. I literally go there every week if I can to pick up a little something. What do you expect Ridgewood isn’t cheap so you’re not going to get cheap chocolate. The owners are very welcoming and are very educated people. I love this place wouldn’t want to go anywhere else for my chocolate!

Restaurants are somewhat of a crap shoot. You order food based on description, recommendation and reputation. Unless you have prior experience or have perused Unilocal reviews you really don’t know what you’re getting until you get it.
Confectioners are different. What you see is always what you get with rare exception. If the things behind the counter look good, there’s a damn good chance they’ll taste good as well. For this reason, I am somewhat taken aback by some of the reviewers who said Kilwins is over priced. It’s not like you just ordered a $ 40 dish at a restaurant and it came out with three scallops and a string bean.
Kilwins is not cheap by any stretch of the imagination. If you want something sweet and cheap, buy a bag of M&Ms at 7 – 11. If you want cheap ice cream, you can get a McDonald’s cone for under $ 1.00. Don’t walk into a gourmet shop that hand crafts just about everything they sell and pays Ridgewood rent and expect not to pay for the privilege.
Their candy, ice cream and just about everything else is absolutely delicious. How delicious, you may ask? They actually pump the aroma from their chocolate into the street which may take brilliance to a whole new level. Great store and honestly, I cannot think of a better place to take your kids for treat. Kudos.

The best covered Oreos around, caramel covered pretzel rods, popcorn balls and etc… Amazing! Friendly and Knowledgable Service…

Friends of ours brought a sampling of sweets to a party, so I can’t comment on the prices or store itself but WOW the candy is amazing. Trust me when I say you have to make a trip for the salted caramel/​chocolate dipped Oreo alone– it’s a perfect blend of salty and sweet. We also tried the chocolate covered Rice Krispie treats, chocolate covered pretzel rods, mint Oreos, and various types of fudge. I think we were all being polite but in reality wanted to stuff our faces fat kid style with the yummy treats. Will definitely have to stop by myself!

Hyper sweet ice cream — too sweet to enjoy. My son loves chocolate ice cream and even he couldn’t handle the sweetness and asked to throw out the rest of his cup. Texture of ice cream was like frozen lard. Overpriced and not that good. Service was friendly though.

The prices here are really expensive for what it is. If you are going to pay for good ice cream, you might as well go to Van Dyk’s. (and less pricy)
Chocolate looked good but most of it was for $ 25-​$ 30 a pound.
Had a waffle cone with toasted coconut and salted caramel ice cream (as well as a sample of fudge. I think it was 6:50 but it was 2 scoops (this was the minimum it seemed as it was listed as a solo scoop.
The waffle cone had the perfect texture. I also I liked how the bottom of the waffle cone was closed so it would not drip.
If I was to rate the cone, I’d give it a 3.4.
The salted caramel was just OK. The vanilla ice cream was fine and the salted caramel had the proper texture and great flavor but there wasn’t enough of it. It was more like ice cream combined with pieces of chocolate/​caramel.
I’d give that solo flavor a 2.5.
The toasted coconut was amazing. Large pieces of delicious coconut. I’d go back for this solely if they start offering much smaller cones.
Flavor gets a 4.2
If I got the toasted coconut solo, I’d probably have given this place a 4 but for now, It’ll be a 3.

Grand Opening! Newest Chocolate and Ice Cream shop in town.
The shop is really clean and cool. Long open space, with limited seating (about 2 tables that sits 2 each). They sell chocolates candies, homemade fudge, ice cream, and packaged candies. Lots of options for you to choose from.
They do fudge tastings so be sure to ask for some samples. The fudge was really good-​soft and creamy and not overpowering. Good stuff.
I tried some ice cream scoops. They have a large wall of flavors and I was excited about it. The ice cream was just OK to me. Nothing spectacular-​good flavors and creamy but just average to me. The pricing was not something I would call cheap so I expected better of the ice cream.
The staff was nice, they offered samples and tastings and I really appreciate that.