Gates Burger

Gates Burger is surprisingly bomb.
Also for those whining about their unknown location:

I know the reviews look bleak but I’ve ordered here 3 times and have always had a great experience. They have delivered early every time and everything is as-​ordered and hot. I love the western burger. I also tip cash and tip well – they are at least a half mile away – not sure if this makes a difference. (As a food service person, I know it would for me.) Anyway, keep it up, Gates!

Worst delivery experience I’ve ever had. This place is a mile away from me and my food turned up an hour and a half after I ordered it. Cold. Not room temperature. Cold. Don’t ever order delivery from this place. Ever.

Must say the burgers are good and a great price. But when you spend $ 25 multiple times and they only bring half the order and continue to charge you full price… I’m all set! Not to mention the kids who showed up on scooters both times told me they’re just the messenger they don’t work for them, If I have a problem take it up with grubhub. If you look online for a number for this place you can’t find one that’s in service. This place needs to be shut down.

Honestly, the burgers and fries are really four star material, but the obnoxiously long wait time for delivery — double what was quoted on seamless — makes this a three star deal.

MY food delivery took over an hour long. Needless to say, the food was cold at that point. After gnawing through the chilled fries and burger, I’ve come to the realization that the patty wasn’t even fresh, but a typical boxed frozen patty. After a sheer disappointment, I had to order a pizza.

90 minute delivery, ice cold burger and fries, and screwed up my drink order. Sorry Gates, that was your first and last chance.

This place can suck it. After waiting over two hours for delivery with the guy assuring me it was 2 – 3 minutes everytime I called, I hope it caught fire they will never ruin another person’s night.

I loved Gates Burger until tonight. I found them on grub hub and they had great fries, and pretty decent burgers. My friends and I used to order from there often.
One night, I craved their fries, but I didn’t want anything else so I couldn’t do delivery. I went for a walk and got to the address listed. There was only a dirty bodega. The food inside was nothing like the Gates Burger fries I wanted. I left, confused.
From this point, Gates Burger became shrouded in mystery. Where were the burgers coming from? Is there some wonderful fry cook in an apartment somewhere just cooking up burgers and fries? Perhaps it’s a meat wizard, and they are hiding their identity. I don’t care, I just have to have their fries!
So tonight I placed an order. I dreamed of the cheeseburger, cheese fries, and chocolate shake. Hey, it’s Friday. Live a little. Half an hour later, my phone rang. Oh, did I forget to mention, they have impossibly fast delivery. I hustled down the stairs to the door. I grabbed the bag and slunk off to eat my decadent weekend food. I opened the bag, and Bam… not the same fries. They were skinny and bland and dry, like in a high school cafeteria. The burger was damp. The bacon looked upset about its predicament. The milkshake was more milk than shake. It tasted like nesquick at best.
So here I am, disappointed, and wondering where my meat master is, and who committed this french fry fraud. Who knows if things will ever be the same.

For starters this place does not exist! When you call they ask who you are, and basically do not want to give you their address; they try very hard to get you to put in an order for delivery.
The address listed online leads you to a customer-​less dirty musty moldy smelling deli on the corner of Gates and Cypress in Ridgewood. They claimed on the phone to operate out of several locations but would not direct me to any, Pushing orders for delivery.
People wake up, this is an underground operation that could make you quite sick. However on the other end there is no accountability. No inspections, no quality control, Tax evasion, and so much more baloney is what’s on the menu.

Quality burger place, especially for the price. The Western Burger combo is the way to go, and the fries are great! This is one of our goto delivery place for burgers in the area.