Dunkin’ Donuts

I don’t get the hype over dunkin donuts. It might just be because I’m a west coast girl at heart, but serious. The coffee was okay. I tried hot, iced, the latte… I didn’t really see anything special about it. Of course, it WAS preferable to the 7-​eleven down the street. It might just be the location though, I don’t know. The service at this location was not that great and sometimes I felt like they didn’t understand me and it required additional explanation. Overall, I wouldn’t come back… alright maybe just to try the donuts :)

Consistent quality for their baked goods and always refreshing iced coffee make this our neighborhood standby for mornings when we have the time. Occasionally, our offer has gotten messed up, but it gets fixed quickly.

The egg white flat is very disgusting tasting, they asked me if I had wanted the turkey or veggie option well let’s just say that might as I had gone with the bloody veggies instead absolutely dreadful :(only really came here because my dad started to feel a little light headed other than that nothing great this place

Someone here doesn’t understand economics. I had a buy one sundae get one 99 cents coupon from BR’s birthday list. I wanted to buy a banana split, which is listed under sundaes, and get a smaller one free. ANYTHING ELSE IS CHEAPER, and with this coupon, I was actually spending the maximum amount. The doucheclown running the BR argues with me about it, so we walked out and left him holding the banana split. Hope he enjoyed it.

I went to the Baskin Robbins portion of this location today with my husband, who had a coupon for «Buy 1 Sundae, Get 1 for 99 cents.» Not a complex promotion, right? You walk in, buy a sundae then get a second one for 99 cents. Should be easy enough to do.
But NOOOOO… I walk in, order a banana split (which is listed as clear as day on the menu for a higher price than any of the other sundaes) & then have the guy behind the counter tell my husband that the coupon doesn’t apply to it. Hello!!! If this is in fact true, then why is the banana split listed under the «Sundaes» section? Would it not be listed separately if that were true?
Furthermore, an employee at a Baskin Robbins RIGHT DOWN the street from this one in the very SAME neighborhood said that the banana split WAS included as part of the coupon. Even the Baskin Robbins website lists the banana split under «Sundaes!»
Good Lord! Have some competence, why don’t you? And don’t dare insult our intelligence & rip us off! Do you really think we’d EVER be motivated to return to your location with THAT treatment?
This was my first and last time in this location. As a general rule, I’ve noticed chain stores in Ridgewood tend to be horrid & offer sub-​par service. Do yourself a favor & go elsewhere if you have an urge for Baskin Robbins.

Always dirty, staff is slow and the drinks/​doughnuts never taste that good.