Ridgefield Post Office

According to the USPS tracking updates, my package has been «out for delivery» for over 24 hours. What is the driver doing all day instead of delivering my package?

This post office is by far the worst post office I have ever dealt with. They often lose packages, hang up on you, and when you ask them to help locate packages which they lost, they will tell you to call back later. When you do call back later they will tell you to call back the next day lol Christina and Amanda please learn how to deal with customers and also practice answering calls… Lets see which individual is available later to provide some sort of help, or no help again. Check google ratings as well ppl, you will get to read some ridiculous stories.
The funny thing is… these guys will give you attitude.
A LOT OF IT
update 2÷4÷2016: Every day from January 29^th till today, I have spoken with a different rep. Christina, Amanda, Randy, Michelle, and didn’t bother asking for today’s.Everyone of them had no idea what I was talking about, had to explain the whole situation over again, and was provided with the same exact answer. «We don’t know. It’s the delivery man’s fault.»
Then hangs up in no time.

I wish I can give them negative stars. The Indian guy that works here is a total nut job. One day he’s going off on one customer about how the employees in her job predominantly do not speak English. Another day he’s yelling at someone for driving too fast in the parking lot when they were going barley 2 mph. Next day he’s in my face saying I didn’t ring the bell before entering through the back door when… I clearly did and ALWAYS do. Word of advice. if you don’t like your job, then QUIT for God’s sake.

The worst post office I have ever been.
I would highly recommend you to goto the other branches where they are more friendlier.
First of all the supervisor lady or who seems to be one
Does not want to spend any of her time looking for your parcel that has been gone missing.
The first thing she said was the parcel went back to the sender.(which wasnt true.) Because I had missed the package only once and it has only been couple of days including weekends. Second time I went to ask about the package she said the postman left the package at our front door on the day I missed the package.(this is also not true) I checked everywhere.
She tells lies and excuses to send off people.
I wasnt aggressive or angry about the missing package But her attitude, manners and how she deal with my issue was extremely frustrating and angry.
If she would have just said she doesn’t know where the item is now and she will look into it further and let me know. That would have been enough for me.
But She had to be so rude doing her job.
I usally never write bad reviews. But this time I just had too. I couldn’t deal with the ppl at the post office. It is far more better to call the usps directly and talk with the customer service and file a complaint. Late afternoon of the same day the package miraculously appeared at my house. It is ridiculous.

My preferred post office, better than the others nearby. Only when Stacy and the other nice guy is working that is.

My very valuable package was lost at this location. I sent it 2-​day Priority with Signature Required. Jason, the person that was supposed to deliver the package never updated the status of the package and it has been out for delivery for over a month now with no updates on what happened. If no apartment number was shown in their system, it should have been sent back to me. I called the post office numerous times from TX to get some answers and the two people that really stood out were Randy and Christina. They genuinely tried to help me but essentially I was told that they had different contractors working during the holidays and they do not know where the package is. How is that acceptable? Can’t they talk to the contractors and hold someone accountable? Someone probably took the package and got away with it. I have never been able to reach the Station Manager. Lessons learned. Never send a $ 700 worth package with the post office because if it gets lost: Good luck. Next step and another month wasted on phone calls is on working on my claim for this lost package.

This is the largest and more comfortable post office in the area. Compared to the post offices nearby, this one is the one where you will spend the least time waiting online, find parking the easiest and where the staff is friendlier. I have no complaints.

If you own a business and want your mail before 4 PM everyday, open a business in a different town! My house gets it’s mail around 10 am daily. my office, a few blocks away? You’re lucky if the mail comes before we leave for the day! I called to see if something could be done about it (anything at this point) and the miserable guy on the phone wasn’t willing to even talk to me about it. My mail carrier is great though. The routes aren’t up to them I understand but seriously. Businesses getting their mail after 4pm, while residential homes get delivered by 10 am? Someone isn’t using their head over there!

If you need help with anything, go to another USPS office. There’s only 2 employees I’ve ever seen there. Neither speak great English and 2 of 3 times I shipped from there in the past month, packages didn’t leave on time. Find another office.

Ridgefield Post Office is open until 5 on weekdays and until 1 on Saturdays. Unfortunately, the PO Box area is also closed during this times, and you’re out of luck if you are unable to be there.
The employees here are helpful. As for parking, it’s hit or miss — if you’re lucky, you’ll get one of the four parking spots near Broad Ave, or one of the three opposite those spaces on the other side of the lot. Otherwise, you’ll have to be lucky enough to get one on Virgil Ave., or simply come back at some other time.