HiTrons

STAY AWAY UNLESS YOU BUY SOMETHING THAT WILL NEVER HAVE TO BE SERVICED BY HITRONS. They may be lower priced, but there after sales service and techs are the absolute worst or non-​existent!!!
We bought an expensive 4 door LG fridge that had a couple of small dents and scratches, as we think we got a good deal. It did not work properly as it never got very cold. In addition the motor started making a large noise a few days later that woke us up and a bad odor started coming out. So I unplugged it. We called the sales manager (a Mr. Oh) at HITRONS in NJ on Monday July 1. He told us that a technician will come on Tuesday. By late Tuesday no one came and we called him again. He told us that someone would come on Wednesday. Correct no one came on Wed. On Thursday morning July 4^th I came to the store at 9:00 AM when they opened and Mr. Oh was on the phone. He put the person on hold and promised me that a technician would come on Friday morning as their techs were not working on July 4^th.
Friday morning came and went. I called them again and their tech called me a few minutes later at 3PM. The tech told me that he will come between 7 & 8 PM. Unfortunately my wife and I had plans in the city for that evening. He started to get hostile on the phone and told me that he would come at 11PM or midnight. I realized he was just fooling with me. After him yelling at me, he said that he will be at our condo between 7:00 AM & 10:00 AM on Saturday July 6^th. We changed our plans to go to the New Jersey beaches (it is 90 degrees today) from 9;00 AM to 11;00 AM.
At 10:30 AM this morning (Sat. July 6), we started calling again. They said that they would call back shortly. When they called us back at noon, we were told to our HORROR that their service is only done Monday through Friday. Yup… no fridge and no beach for us on this wonderful July 4^th weekend.
STAY AWAY FROM HITRONS IN FAIRVIEW, NJ. They lie, they manipulate and their staff never had any form of customer service training.