Starplex Cinemas

The theater itself is situated in a really awkward part of town, with nowhere to get food for 15 minutes drive in any direction. That wouldn’t really be much of a problem if, when we went up to buy food, they informed us nonchalantly that they only had popcorn, hot dogs, and nachos, despite offering a full café with about thirty different kinds of hot food. There were about twelve people behind the concession stand even though there were only three customers, and most of them were goofing off and not paying attention. I ordered two hot dogs, and was told you could add any topping you wanted, like relish or cheese, at the butter stand. When I got the hot dogs, I asked where the cheese and relish was, and one of the workers told me «oh, you had to pay for that up front.» Wonderful. Then I actually bit into the hot dog, which was lukewarm with a stale bun.
Aside from the ticket pricing, the seats were the only good things about this place. The recliners really were excellent, and they give you plenty of space to work with. Of course, it would’ve been easier to enjoy if they didn’t prop the doors open so you could hear three different movies going at once.
I know this all sounds nitpicky, but the little things add up. I work at a theater myself, and it’s not a flashy, expensive one, but we understand that as long as you treat the customer like you’re glad they’re here, everything will be fine.
I… didn’t get that.

The lobby still looks the same from when i went to see the blair witch project and that was a long time ago lol Very dull and dark.
The new seats are great but thats about it. I went a few days ago to see Dead Pool in theatre 3. The loud humming was absolutely annoying!!! Not sure where it was coming from. Maybe the heating system but it was completely driving us insane. Hopefully they fix that!

I came here because Google and Unilocal showed 4 stars. And i was excited to know that there was another theater close to where i live with reclining seats which was an AMC
I dunno who wrote the reviews but I was very disgusted by the theater. It may not even deserve 2 stars but the only reason I have 2 stars was because of the reclining chairs which were comfortable however not clean. Also there was ample free parking.
There were several issues with this theater
1. The whole place was filthy from the 1^st floor to the 2^nd floor and inside theater #8. You can see that the rugs were really dirty. Popcorn spilled everywhere. The cup holders on the recliners were disgusting
2. Concessions only on 1^st floor on a Saturday night which I wouldn’t trust to buy any food after seeing how dirty that place really was.
3. Bathrooms did not have enough toilet paper
4. They had a skeleton staff working on a Saturday night.
5. They failed to cut the lights when previews started. The trailers were playing for at least 5 mins before they dimmed the lights
6. It took them awhile to turn off lights enough once movie started
7. They should have turned on the recessed lighting during the credits at the end so that the people can see while they are leaving. It was really dark for a long time during credits
I read that AMC recently bought this place. I hope they can turn this theater around and make it nice for everyone
When you leave the olace, you feel like u need to shower.. that’s how dirty this place is.

Was there this past Friday evening and the theater was filthy in all the areas outside of the theatre. We continue to use this theater because of the reclining chairs and the value. Seriously shouldn’t someone who works there care? I couldn’t even make myself post pics of ladies room. We were there another time recently and there was no toilet paper, paper towels or napkins at the concession stand on any floor

Came to see Deadpool on a Wednesday. Only saw three people working. Let’s talk about only 1 cashier at the food station. No communication in regards to a line where people are only suppose to get tickets. That’s at the food station. Now that’s just stupid. Let’s not forget they don’t even have soda tonight. Honestly this place needs new management. This place SUCKS!’

The only redeeming quality of this place are the seats. The line to get tickets is outrageous with all the self checkout ones being broken. The one bathroom is completely closed off. There are options at the snack stand for teriyaki chicken but no coffee when they have showings at 10AM. There were two employees behind the snack stand yet only one was working. Garden state might charge a little more for a ticket, but it is worth it since you get better options and better service.

One of the best theaters I have been to now it is owned by amc but same building and still has reclining leather couches

If you are looking for the bells and whistles, don’t come here. They do not serve the standard amc nachos. However there are reclining seats and spacious seats and the movie cost 6.99 on a Saturday afternoon. This is now my new favorite theatre.

30 mins to print out tickets. Parking lots are chaos. And only half the concession lines are even open. Glad I’m alone– I’d be embarrassed

Just saw Ride Along 2, the movie was great, the reclining seats are wonderful… However, the long lines this cinema has are ridiculous. There are always long lines to purchase your tickets, and then again to purchase anything from the concession stand. They are always short staffed, regardless of the time of day you get there.
We saw a movie there during a cold winter day and the place was freezing, we had to keep our coats on the entire time! The place could use a serious deep cleaning along with updating the place as well. Lastly, there was someone smoking a joint during the movie!

Just saw Ride Along 2, the movie was great, the reclining seats are wonderful… However, the long lines this cinema has are completely ridiculous! There are always long lines to purchase your tickets, then again to purchase anything from the concession stand. They are always short staffed, regardless of the time of day you get there so be prepared to stand in line.
We saw a movie there last year on a cold winter day and the place was freezing, we had to keep our coats on the entire time! This place could use a serious deep cleaning along with updating it. Lastly, there was someone smoking a joint during the movie!

Any movie theater with reclining seats and no crowds for a movie première on Friday night gets 5 stars from me. The seats are mad comfy and not ratchet. You need to visit just for that. Tickets aren’t even more expensive because of this feature, especially since they can’t fit nearly as many seats into the theater.
Did I mention their seats with a touch of a button recline to any position. Nothing else needs to be said here. Go now!

Great theatre, love the reclining seats! Saw Star Wars here and I was so comfortable I dozed off for a few minutes. Was warm and cozy when we arrived but then I don’t what happened but I wound up freezing my buns off. I may bring a small blanket next time. I would give this place five stars but used the restroom on the way out. No hook for your purse in the 3 went in and out of.

There are better theaters out there!
Bought tickets online thinking it was the fastest, most convenient way… Total opposite. Had to wait on line with about 15 people in front of me because there were no other ticket kiosk or easier check-​in for online tickets. Waste of time! Especially, since no one checked our tickets before entering the theatre area! Could’ve totally walked right in and not have paid!
Place looks abandoned or like it’s going out of business. Lobby area and theater rooms look like they haven’t been cleaned in months… Completely deceiving with the «luxury» sign. Gave it two stars because seats were comfy and quality/​sound were good.

Goodbye Starplex And Say Hello to AMC Starplex

Just watched Star Wars there. Seats are nice but the screen (at least the one i was viewing– #3) was terrible. I don’t know if because it was a cold day and they were cranking the heat (…it wasn’t warm at all — had to keep my coat on), but all throughout the movie you can visibly and very noticeably see heat distortion on top half the screen. Not as noticeable when the screen is dark, but when it’s bright and light, it’s part of the movie itself and you will be distracted. Lobby was cold too, so i’m not sure what they’re doing.
Sound was average, nothing to write home about. Prices are great so i guess you can’t complain (you get what you pay for?), but if you’re looking to find a theater to watch a movie with lots of visuals, this is NOT the theater to see it.

Only if I could give this one no stars.
Manager Harold horrible customer service and needs to be fired!!!
This guy is something else and has a very smug attitude towards his customers. This movie theater is discussing. Everything is from top to bottom needs to be cleaned.

$ 7.50 matinée before 5pm, reclining leather seats. Get there early to get good seats. The best seats are the ones in the way back that are on a platform. Regardless, no one really blocks your view like in a normal theater since everyone is reclined.

Unable to keep up with demand. Stood on line waiting for concessions for 20 minutes for stale, cold popcorn. Machine broke just after I was served. The theaters are clean, but common spaces are dirty. They should have a second concession facility in operation upstairs. Get it together, Starplex.

Two stars, only because they have the awesome seats and cheap ticket prices. Besides those two draws, customer service is terrible! I would fire ²⁄₃ of the staff just off of observation alone. They are either talking amongst themselves, checking their text messages or actually munching on snacks. Absurd! I’ll still come here, but I’ll sneak my snacks in, thank you very much.

I love this movie theater! I used to come here back when Gasho of Japan was still firing up the hibachi grills, so I was so stoked when the theater reinvented itself with reclining leather lay-​z-​boys.
While the theater is pretty understaffed, the employees provide great customer service even when they’re juggling movie tickets in one register and concession snacks on a register right next to it.
We got 2 matinée tickets for $ 15. Wow, that is the price of like 1 ticket anytime in SF (I love you, but sometimes you’re rip off city). Now if only Starplex can serve beer… too much to ask, I know… Still love this theater. Bring your earplugs in case it gets too loud.

Good prices!
Amazing seats!
Friendly staff!
It’s perfect :)
It’s very chill I love it

S uch a good deal at $ 10/​adult for non-​matinée!
T he seats… omg the SEATS… freakin luxurious~
A nd the staff seemed pretty friendly overall
R eally blown away by how clean the place is
P leasant way to spend an afternoon/​evening!
L ooking forward to the next time we’ll be here
E xperience could only have been better with alcohol ;]
X –tra star if they can get that license! hehe

I’ve been to this theatre many times before, but today truly ticked me off. I looked up the times for the movie Spectre (007) for today’s show. It said 2:00. When I got there, it showed 1:45. Glad to see that I wasn’t the only one frustrated because there were others confused as well. When asked if there was a mistake, the girl at the counter simply shrugged her shoulders and said I don’t know. My response — you don’t know or you don’t care? Because I care since I just drove 20 minutes to get here (rather than AMC). So I now asked for the manager. Surprisingly, I was greeted by the same attitude. She might as just said that it’s not her problem. Well, here’s my suggestion; either change your attitude, learn some customer skills, and learn the power of the word SORRY — or you’ll lose more than just one customer. As of now, I’m heading to AMC in Paramus where I know the scheduled times are correct and their customer skills are somewhat superior to that of Starplex.
See my photos to see what I’m talking about.

This is a badass theatre in terms of comfort and seating. Why would you want to go to a cramped theatre with crappy colourful and stained fabric seats when you can have your own black leather BarcaLounger complete with electronic recline options? It’s a win for me!
This theatre is randomly in the middle of nowheresville for me but I’m glad I found it. They have only 12 theatres but they’re clean and they offer the generic things such as ketchup mustard and free butter to go on your popcorn.
Can’t say I’ll be in this area much but I envy the regular theatre-​goers that get to use this facility. Also the movies themselves are much less expensive than the average cost of movies in this area. Great deal!

Very Dirty. Staff seems overworked. People make a big deal about the recliners, but Kerasotes in Secaucus has better chairs, presentable staff, and better prices (at least for matinée).
Used to come to this theater when it was AMC. It’s gone downhill since then.

My first time here! I caught the early-​bird special of a blockbuster and I had a great time! Quick pros and cons:
Pros:
1. The prices! Early bird (showings before 11 am) were only 6 dollars! I believe the most you pay for a movie is 12.00, which is even if it’s in 3D.
2. Can order online (although I believe there is a 1.00 surcharge).
3. Good selection of carbonated beverages.
4. Deals on concessions.
5. The venue has a vibe that’s somewhere between your big box theater and your old-​timey theater. I find it charming.
6. There is an arcade.
7. The theater rooms have reclining seats and are plushy!
8. Lots of garage parking available.
9. They serve all sorts of food (meals included) in the concession area.
Cons:
1. The walls aren’t quite soundproof, so you could hear some noise from the movie playing in the other room.
2. No IMAX.
3. 1.00 Surcharge when ordering online.
4. No reserved seating.
To be honest, I really like this place as for me, the cons do not outweigh the pros at all. It’s much more affordable and comfortable than the mainstream theaters that many other people goes to. I will definitely be seeing movies here in the future.

This place is a great option to catch movies that’s not out opening weekend. The love seats limits seating.
$ 10 for a movie is very affordable and I don’t have to wait for movies to hit redbox.
Boo Boo had to stop me from saying something to 3 teenagers that were talking throughout the movie were watching. I really wanted to 2 large sodas and popcorn and ‘accidentally’ spill it all over them but I’m not rich.

Love this movie theater.
Big leather seats that fold out.
This place spoiled me. Can’t go to another theater when you have the luxury of Starplex!
They have awesome food too, like their pan pizza. awesome.
and tickets are only $ 10. compared to the city prices of $ 13-​$ 15
Recommend this place more than GSP easily. strictly due to comfort.

Why in the hell do people still give money to big brand name movie theaters when there is this gold mine sitting right here.
Pros:
Big leather electronically reclining seats
Cheap tickets (10 for adults, 7.50 for students, kids, matinée, military etc…)
Cheap food (1 tub of popcorn and 2 large drinks $ 16 dollars, Normal theaters are around $ 22)
1 $ hot dogs (if i haven’t already made you want to go here this should do it)
Cons:
Your friends will hate you because you’ve seen every movie because you cant stop coming here (twice a week at minimum)
Although it does get a little packed from time to time. Ive never really had to wait on a crazy line. They normally keep things moving fairly well. Also you can ask what% of the tickets are left to see how packed a theater is. Or if you do it on the self serve kiosk it shows it right there.
Overall if you like to be happy and not spend a ton of money come here. If you like to go to places that charge you 17 $ a ticket and be miserable dont come here.