I like Wendy’s they have decent fast food when you’re tired of the golden arch place, but went there tonight and they messed up my order. I went through the drive thru and of course I didn’t notice that they left out my chicken sandwich and my chilli. I was disappointed when I got home. I don’t see what’s so hard about giving customers items that they paid for?
Thomas C.
Classificação do local: 4 Richmond, VA
I want to do an update on my recent review of Wendy’s. As I always try to be «FAIR» to any place I write about as WORDS have meaning and than can sometimes make or break any place of business… I recently went into this particular Wendy’s and the Customer Service took up most of my review as appose to my review on the food I had ordered. Because of this, the District Manager and Manager reached to me to find out what had happened. I know we think of Fast Food as being IN&OUT, however I do not care what type of place you go in, you want to feel welcome by coming in. if not than you do not want to return. After all, we are their guest, and I would not go into anyone’s home/business if I am NOT welcome. By the Management reaching out to me, it says a lot about HOW they DO care about their Customers like myself. As for those who follow me, many of you know… I eat in a lot of Fast Food places as well as Mom & Pop Restaurants. I certainly do not believe in the«Food Police» as I eat whatever I want. I have eaten in a number of Wendy’s, and I have always returned. So, I want to return again to this Wendy’s as I feel they deserve another chance by me. And, I hope from my review, you«Will Not» stay away. I feel in all Honesty, the Managers of Wendy’s DO care about it’s customers. They have certainly shown that to me, and I want to Thank the Management Team of Wendy’s for reaching out to me… I look forward in returning soon.
Wayne H.
Henrico, VA
I really must say that today’s lunch was PHENOMENAL. I got a single with fries and a lemonade. The bun was fresh, the sandwich tasted delicious, the fries were appropriately salted, and the lemonade is on point. I think this is the best meal I’ve ever had at a Wendy’s.