Virginia Physicians For Women

7 weeks pregnant and was almost about to make these people my prenatal care choice. First, I got hung up on after holding for 15 minutes, then I speak to a lady who says the only thing they can do for me is take my blood until I am closer to 10 weeks. So I get transferred to another lady who says they won’t take my blood until I am past 8 weeks. THEN I am put on hold and hung up on AGAIN!!! It is absolutely absurd that a 7 week pregnant woman can’t even get a simple blood draw to make sure her levels are ok. Some guidance, paperwork, do’s and don’ts, ANYTHING to make her a patient!!! I would never ever recommend this place.
Just look at all of these horrible reviews. I would suggest the Riverview Physicians for Women in Colonial Heights.

Nice employees, good location.

So after being shuffled through like a kid waiting to see Santa in A Christmas Story, I wait for weeks for my results. I e-​mailed and left two voicemails. The nurse calls to say the handful of tests they did were a-​okay and I must remember to tell her next time if I want my results, because if there’s nothing wrong they don’t contact you.
I emailed a request for all my results; five days later the unprofessional person replies «sure» (really, that’s it) and faxes a note saying there wasn’t anything besides one test they had already faxed me. :/​
Time to look for a new one. :(
EDIT December 2014: they are robocalling me to remind me about my next visit — fat chance.

I have been coming here for over 15 years and the doctor who started this practice is the doctor that delivered me. I now see doctor Reutinger and have been with him for the entire time. During this time he has helped me through many medical situations ranging from not serious to very serious. He is amazing and I would recommend him to anyone.
I really like that he takes time to explain everything that he is doing and why. He also gives me fair warning before doing anything that might alarm me.
I highly recommend this practice to anyone looking for a doctor.

If I could give them ZERO stars I would.
This practice is HORRIBLE and if you are trying to conceive or are already pregnant I would strongly suggest finding another practice. A brief background: Was born into this practice, my mother, aunt, grandmother, cousin ALL go to this practice which is why I was there for about 10 years.
Here are a few things that happened over the course of a 10 week period. Please keep in mind these are not all the issues only the main ones:
–Lost blood work and NO ONE called me to let me know and I missed the window of time in which I was able to get the most accurate results. My doctor says to me verbatim «Did you get your blood work done? It’s not in your chart. Did no one call you? Communication is funky around here and we are trying to work out the kinks.» To me, this is UNACCEPTABLE. Not only has this happened to me but also to a close friend of mine. She continuously called back at my urging only to find out they lost hers as well. Also in her case none of the staff bothered to call to her to let her know.
–I called the advice nurse to ask about allergy medicine and no one ever called me back. I had to call back twice to get my answer.
–They will accost you for FULL payment up front for all services whether they have been rendered or not. Just to give you an idea WITH my insurance the overall cost was $ 900 that they wanted up front. Now that I’ve switched practices they called me to let me know what the costs would be, explained when they would have to be paid, etc. and the cost is now $ 400. At every appointment I went on the staff would bully me into trying to get the full payment to which I always said «I am NOT paying you all up front to continue to drop the ball»
–Scheduling was always an issue. One time I received a call the morning of my ultrasound/​Dr Appt only to be told that I’d have to go to St. Francis for my ultrasound and then drive back to St. Mary’s to visit with my doctor because they didn’t realize that there was not an Ultrasound tech on the schedule that day. I was shocked. All in all I had to drive a total of an hour out of my way that day which is hard when you’re a working mom.
–My doctor had recently switched offices but I was told by the scheduling staff that he still delivered at St. Mary’s which is part of the reason why I stayed with him. Later I found out that he no longer delivers at St. Mary’s which was a huge disappointment. I then switched doctors (other reasons attributed to this) and the SAME thing happened. One staff member told me he delivered at St. Mary’s. Less than a week later I had another staff member AND the Dr. tell me this wasn’t so.
–When I called TWICE to complain to the office Director of Admin she never once apologized, made unacceptable excuses and was not empathetic what so ever to my situation (s). I started off with the conversation saying «I’m strongly considering leaving your practice» and when the conversation ended it was «Please send me a release form as I am switching indefinitely».
–A close friend of mine also had her bloodwork lost and no one called her to let her know. Based on my past experience I highly recommended her calling to follow up and thank god she did because they were just letting her blood sit there and it hadn’t been tested by the lab yet. Pure negligence. She has always switched practices.
All in all they have dropped the ball too many times for me to ignore. If they are missing things like the examples listed above what else are they missing? Are they reading ultrasounds correctly? Are they giving you the proper results for your testing? I felt in very INCAPABLE hands with this practice and will always share with other females my experiences hoping to steer them away from this practice. Since my departure I have found FIVE friends that have left VPFW within the last year alone. If this doesn’t speak volumes to you as a female I don’t know what will! My recommendation: DO NOT GO!!!