US Post Office

I used to think there was no place worse, on earth or hell, until the day I called the 1−800-ASK-USPS number to ask them where the my package was, the package they said they left a note for (but didn’t), at a time someone was there, if our delivery person only got out his truck and used the buzzer. This was at work. I am so lucky, that this is my post office for home and for work.
Next time, I will go into this post office, rather than wait twenty minutes on hold to get someone SLOWER than the employees at this location on the phone.

This is, by far, the worst post office I have ever been to. As another rater said, it is a new level of hell. I have often wondered if somebody died there and is left to haunt the place and suck the life and soul out of anybody who enters.
There is a «service in 5 minutes» sticker that gives me a nice chuckle each time I enter, as I know I will be in there for at least 3 times that.
The location is often understaffed, which is not the fault of the poor person working the desk. I have never once seen more than one person working there.
If you need flat-​rate boxes or envelopes, you have to wait an inordinately long amount of time in line in order to ask for them, usually to only then be told that they do not have any.
The building is dirty and dark.
I only go there because it is a 4 block walk from me, but I’m beginning to think more and more that it may be worth the drive to go elsewhere.
I would love to leave feedback for the post office directly, but have yet to find a method for doing so. (The website only offers a place to leave site feedback.)
If you need to get in and out, go elsewhere. Three people came and went without being served while I waited in line today.

Terrible post office always delivery checks two to three days late.

I don’t know what the heck is going on at this location but the government needs to fire everyone. I haven’t gotten mail all week and now I have to go see where it is. One minute the stuffing and ripping my mail in the box, filed a complaint now I get no mail. It has to be against the law to hold my mail without my knowledge.

I really love having a post office so close to me, but this one is barely sufficient. Prepare to time-​travel because upon entering this PO you immediately feel like you have gone back in time about 10 years. This place is dingy, poorly-​lit, and smelly. Once upon a time ago, there may have been other people working here so there are three stations behind that cloudy bullet-​proof glass, but there’s only ever one person working. So prepare to stand in line. And don’t even think about grabbing a flat-​rate box and preparing it before getting in line. Those are behind the counter, so you get to wait in line twice :)

This location is the deepest level of hell that exists. Like Ginger W., I would agree that the location is understaffed. I have always gotten decent service. The long lines and patrons that are always underprepared is the biggest challenge to using this post office. I would often choose to use another post office in the fan or one in glen allen when I was at work.

Very few Church Hill residents use the local post office. Invariably, there is one clerk sequestered behind the bullet-​proof glass (at least I hope it is) and 10 people in line. If you have to mail a package, you stuff it in one side of box with a door and the clerk retrieves it on the other side.
To give the employees credit, the staffing issue is probably not their fault. After all, this is the federal government we’re dealing with. But, complaints about rude and slow service definitely need to be addressed.