Target

Currently at target… have been here for the past 15 min in electronics looking for someone to help me. All i wanted to do is come in, get earphones and get out. I told another eplmployee whats going on she then started to get on the walkie talkie to call electronics… no one shows up. 10:07 she shows up and helps someone else! I hate this place.

While shopping at Target in the self check-​out line I noticed the Associates harassing to African American women as they were checking out the associate did not pay any attention to the Latino people checking out because all her attention was on the black people. while she was harassing the black ladies she failed to realize that the Latinos left out without paying with a coloring book and colored pencils she did not know that this is occurring or had occurred until I had pointed it out. Target needs to stop racially profiling

This used to be my go-​to Target until today.
I was ready to purchase all my items. I had everything prepared and ready at checkout including a gift card and Cartwheel app open on my phone.
At the end of my transaction right before payment, I asked the cashier if she was sure she scanned my Cartwheel barcode. She said yes. After I stepped out of line I checked my receipt and did not see any Cartwheel discounts taken off, which confirmed my suspicion she did NOT scan my Cartwheel.
I ask an associate near guest services what I do if I didn’t get my Cartwheel discount, he says I need to do it there. The cashier at guest services overhears and rolls her eyes and rudely says she has to return every item on my receipt and re-​ring it up. I get up to her register and instead of doing what she just told me has to happen, she says «I’m just going to give you a $ 5 coupon redemption so here’s $ 5.» I was so confused. How do you know how much I would have saved with my Cartwheel discount, whether it be more or less than $ 5? And on top of that you just went around your own policy, how unprofessional! And to be rude and roll your eyes again when I ask you to explain to me why you just handed me a $ 5 bill without a receipt or anything. Rude and really uncalled for attitude from the cashier. This is how you know who to stay away from, she was a young African American girl wearing purple Ugg boots, didn’t see her name tag. But she just looks irritated to begin with. Highly unprofessional!

4 stars for the convenience, variety, prices, just about anything you need at a Target. Richmond location smaller than Albany, but that’s ok. The extra star is for their support of transgender rights. Way to go Target!

0 stars for customer service or maybe lack of competent manager (s) whoever is responsible for doing the work schedules?
Today, Sunday, afternoon I tried calling this store and I can’t get through the operator; it kept on getting hung up. I tried the extension for electronics, finally I get through but to find out the person can’t help me even though I have the DPCI number (item number) because the person I was able to reach was a mobile representative. Then I was told there is no one in electronics. Really?! On a Sunday?
And when I asked to be transferred to the operator because I can’t get through, she tells me that the operator is probably not in the store. What?!
I used to work as an operator at Target years ago in the peninsula and this never ever happens. There was always more than one person in the office that can answer phone calls.
What happened to customer service Target? Unless it is just a problem for this particular store because I usually get great customer service at any target I shop at or call… Tsk tsk so disappointed. Maybe corporate need to make big changes in this store.

Ah, the ubiquitous Target experience. You know. Your archetypal big box retailer but, in this case, dressed up with lots of red trim & bullseye emblems everywhere. This particular Target is located in a maybe sketchy part of Richmond? I’ve never seen anything especially sketchy here, but it feels kinda sketchy.
BEEP!!! BEEP!!! BEEP!!!
WTF!!!
BEEP!!! BEEP!!! BEEP!!!
Why in the Holy f*** is it that smoke alarms only malfunction at 3am when you’re in your deepest sleep?! What is that sh! t?
& my house has too many of the damn things. So, yeah, after being jolted awake by the infernal beeping of a false alarming smoke detector, I sprang out of bed to seek out the offending culprit. It took me 2 guesses to stop the pain. Which is to say, I ended up knocking 2 smoke detectors clean off my ceiling & bashing them to bits with a stick.
I needed new replacements & this Target was where I went to get them. I knew this store had the specific model I wanted thanks to Target’s website. The parking lot & the store itself are huge, even for a Target. The inventory of the whole store looks impressive, but they were low on the smoke detector I was looking for. I bought the last 2 on the shelf.
At the checkout, lines were not long but the employees weren’t all that enthused nor really moving all that quick ringing up customers. After standing in line a while, an employee did advise me that I could checkout at the returns counter since I had less than 5 items. That was helpful & did save me some time.
Hey, it’s a Target. I got what I needed & it went down about the way I expected it to. It was A-​OK & I was on my way. No more bedeviling beeping from some crapped-​out smoke detector in the middle of the night… for now.

It’s Target. I don’t know why but I can usually find a lot moreitems at this location than Pinole. The staff isn’t the greatest at neither one but hey it’s Target has my everyday needs.

There is no such thing as customer service at this store. I used to go here quite often when I worked in Richmond, but after today’s bad service I don’t think I’ll return.
I got to check out #16 and noticed that the young man behind the register was rude to the woman in front of me. I thought because she was limited in English. When it was my turn, I at least expected a ‘hello’. NOPE. Rude was all. The only thing he said was the total amount of $$$ I owed. Kind of expected a thank you. Again, there was his far out stare and rudeness.
If you don’t want to work in customer service, then stay home. I understand it’s not rocket science but seriously, if you don’t want to work and all you want is a paycheck stay out of the industry.

Came across the rudest worker last night here. She was an older Hispanic woman that was working the fitting room around 10:45pm.
When looking to see if a size is available somewhere in the store or if there are any available at another Target location, the person working the fitting room has ALWAYS been able to help me. And I’ve been shopping at Target for as long as I can remember.
When I approached this worker asking if she can please check a size, she literally just walked away from me. I’m still standing there watching her wondering where she’s going and as she’s walking away tells me to go to customer service because she was leaving the fitting room.
And so I start walking down the aisle and see another worker named Alejandra and start approaching her to see if she can help me, instead of having to walk across the store. I didn’t even get to say anything yet and the same worker comes out from across the aisle saying «I told you to go to customer service.» I honestly couldn’t even hold my tongue and simply said «WOW» and then she starts speaking in Spanish to Alejandra about me. I knew it was about me because in between her Spanish words in English she’s saying «customer service» and is looking and pointing at me. Obviously someone like that doesn’t care about their job and they need to get fired.
I’m only ranking this location two stars because the lady working the toy department was more than helpful. When asked if they had a certain game after I walked up and down the aisles not being able to find it, she looked it up and went trying to locate it for me. She was very nice.

I love this target. Im here at least 3 times a week which is sad. The staff is friendly to me Ive had a few incidents but they were handled very well. I think only one time I had a problem but its cool, I understand some people have there bad days. Overall I’m a satisfied customer.

Target is huge here. spacey especially since there are few shoppers. (this is suburbia so everyone’s working 9 – 5).pricing not so friendly. will check out other targets for generic eye solution found here (6ish)
buys: cream of mushroom et al .75, discounted from 1.27
–really small cans, ½ the size of ones from 2 decades ago.
take outs:
–people can’t park between the lines here, leave ur benz at home.

This is for their Starbucks, buggah is dirrrtay. Every time I go to that Starbucks the floor get rubbish all over, crumbs on the chair & tables. I only giving the stars to the Asian guy with long hair, he’s always busy when I’m there but still get good customer service. Stop making him work hard & make sure he get back up!

Everything is priced higher than Pinole target!
As a couponer we love a good deal but the store manager (Asian guy) is a coupon hater and rude.
I placed an Order online for pick up and when I came to pick it up, he did not let me use cartwheel and coupons… So I returned the items and repurchased the exact items so I can use cartwheel and coupons. What a waste of time.
The reason I placed the order for pick up was to help save me some time, instead it back fired.
A bunch of old Latin women stocking shelves but non of them understands English and when I ask a woman to check if they had more items in the back. She just said no more and made hand gestures. Those ladies Didn’t bother to check the back or call for assistance. Just kept talking in Spanish amongst themselves so I had to ask another worker. Wth!

So I am a target regular I will drive pretty much to any east bay location and am familiar with them as well that said I found a style of shorts on clearance at several locations all priced the same I went to this location which had my size and it was more than all the other stores I went to customer service and said Pinole location said if you call them they will confirm the price difference well the lady wouldn’t she said target doesn’t compete with other targets !!! She said clearance cannot be adjusted it isn’t target that prices those okay so who does Walmart ??? I ended up buying them as I wanted them for Disneyland but it’s principle why couldn’t you do your job to serve customers I guess picking up the phone is too much maybe you guys should be more organized like all the other targets which actually have way more stock on shelves anyway

Always loved target! One of the best stores that they have!
I found there everything I needed from food to home décor.
And much more cheaper than Safeway
There’s always a few cashiers so the waiting is super short!
Recommend!

Be sure to check your receipt before leaving the store! I was overcharged and now have to go back and try to make it right. The clerk overcharged me $ 9.99 for baby receiving blankets. I phoned the store, waited 5 minutes for a manager and was told to bring the receipt into the store. Waste of time!
Also, the Fitzgerald Target overcharged us for toys we bought. The toys were in the wrong spot/​area, and we assumed they were correct. Since we were in a hurry to get to the kids party we didn’t go back and exchange the items. Check your receipt and the prices before leaving the store!

I love target except for one thing… The price. The Richmond target is beautiful, spacious, has a nice eating area, and a huge parking lot.
And as always target has a great selection of products of very good quality.
In addition this store has now already added a section of fresh groceries which makes it very convenient.
Overall I like this Richmond store and the only downside is the prices.

Came here at 7:45 on Valentine’s Day to get a bag of fresh popped popcorn for my mom for Valentine’s Day from my children! She LOVES their popcorn and they thought it would be a good idea to include a bag of it with her other goodies.
When I got to the food court at 7:45, the young girl working proudly told me that they were closed for the night. She further went on to tell me that some called in sick and that she was scheduled to get off at eight and the person who called in sick was scheduled to get off at nine which is when they really close but because she was scheduled to get off at eight the food court was going to close at 8 o’clock which meant I couldn’t get popcorn for my mother’s Valentine’s Day gift.
I asked to talk to the manager and explain the situation that the food court was closing at 8 o’clock when it’s supposed to be closing at 9 o’clock and I came there with the believe that with an hour before closing I would be able to purchase popcorn for my mom. The manager was kind enough to tell the young lady that she had to pop a small batch of popcorn for me which she did. She had major attitude and would not look at me or speak to me other than to tell me the price of the bag of popcorn. In the and I got the bag of popcorn however I had to wait for the popcorn machine to warm-​up and then for the popcorn to pop.
Not a big deal however if the food court is supposed to be open until 9:00 — then the food court should be open until 9:00!!!

Love the layout; more spacious and newer remodel than Albany’s—
Recent shooting or not!

Well then…