I would give 0 stars if I could. I called them because my credit card was stolen and someone charged 200 to my bank account from this location. So I called just to simply let them know there will be an investigation and maybe they should check photo id’s with such large purchases. Well the woman that answered was so dumbfounded at what I was saying. She handed the phone to this man that I really couldn’t understand. He was apparently the manager. I asked why they didn’t check id’s for credit card purchases and he replied«no we do for over $ 50». Well no you don’t because I have a fraud charge from this store. Back and fourth he said they do and I said well why do I have 200 missing from my bank account from this store? I’ve never been there in my life. Eventually after raising his voice at me he hung up in my face. VERY rude. If they would’ve checked id like they say they do this wouldn’t have happened!
Renada N.
Classificação do local: 4 Richmond, VA
Really good selection and best customer service in the area. Affordable prices on my usual item and things not so usual.
Ayana H.
Classificação do local: 4 Chesterfield, VA
The best customer service of all of the beauty Supply stores I’ve gone to. The floors are terrible however so if you are coming after work with high heels on be careful.