Kwik Kar Tune & Lube of Richmond

Wife went in for an inspection on 3÷10÷2016 in the morning when they opened and was convinced to get a transmission fluid change after they showed her some black substance and told her that was her transmission fluid. Transmission fluid and filter had just been changed about a month prior. They also sold her a cabin air filter which needed to be changed. I was annoyed but going to blow the whole thing off until I noticed her car is now leaving a puddle of transmission fluid everywhere. I typically take care of all the maintenance or take it to a trusted repair shop for anything I cant get to, but they scared my wife into getting a service done that she did not need and then they did not do it right. Double checking the work that goes into the vehicles you work on is something that should never be skipped over and is dangerous and potentially expensive. Be aware and beware.

Left the oil cap off the engine of my car, causing it to smoke and there is a good chance they could have caused an engine fire, also tried to sell me engine and transmission flushes that Honda specifically says not to perform on their vehicles due to high possibility of damage, stay away.