Jantt Trucking

I rarely write reviews but I wanted to make sure I wrote this one. To be honest, I was skeptical at first when I saw some of the poor, unconfirmed reviews and braced myself for a bad experience. To my pleasant surprise, it was quite the opposite! The lady from Jantt called on a Friday and said that they would be delivering my sectional the next business day and said that someone would call me that night with the time range. True to her word, a received a call that night with a 4-​hr window. They arrived the next business day early in the time windows, set everything up for me, and got rid of the packaging. Very, very professional delivery men. Even shook my hand and thanked me when they left! These folks deserve a 5-​star rating.

This company is just awful. Twice they have given me a delivery date and twice no one has shown up with my merchandise. Their automated voice menu options didn’t work the first time I called, so I had to resort to bypassing them by dialing 0. By the third time I called, one of the extensions actually worked, but it went to voicemail — voicemail that directed me to either leave a message or dial 0# for «immediate assistance.» Dialing 0# led me to a «this line is busy» voice message both times I tried. I will certainly be calling the company that contracted Jantt to deliver my order to let them know what an awful experience this has been.