Foreign Auto Repair

Sue and Victor have done a wonderful job on each of the cars/​trucks I have brought to them – including a 1948 Ford F-​3 Flat Bed Truck. The prices are competitive and fair, the work is honest and dependable. I can walk home after leaving my car or they will drop me off. Great service and nice poeple!!!

I’ve used Foreign Auto Repair for at least 20 years, and have confidently referred many friends. Victor is a trouble-​shooter of the first order; and that’s a rare skill these days.
I’m the kind of car owner who rarely sells or trades, preferring to fix the car I’ve already paid off. Victor has added years to the useful life of my cars, both foreign and domestic; and saved me money and time on every repair. He often gives me choices — the «cheap» fix (which is usually good enough), or the «best» fix (more expensive, but sometimes it’s worth it).
You will probably talk to Sue most of the time; she has a bit of an accent, but be sure to listen carefully, because she KNOWS her business. She does most of the parts ordering and estimating, and is very knowledgeable about auto mechanics and the repairs that are being done to your car.
Bottom line, I trust anything said or done in this shop.

I found this location with an online search and chose to call because it was close to my house. I called to get a quote, and Sue who helped me was very attentive to my needs and concerns about my vehicle. She got back to me with a quote within a few hours, and was able to get me in for an appointment the next day. She even offered to drive me to Bart, even though it was within walking distance from their shop.
The next day I dropped off my car, and she dropped me off at Bart right away. She called me during the day to give me updates on the progress of my vehicle and what they were replacing and repairing, and exactly how much it would cost. She ordered all the parts possibly needed, so as soon as I gave her my approval, they were able to start working on my car. I expected her to tell me if would take a few days to get my car fixed, since most repair shops don’t order what they need until they need it, and specially because I drive a Mini Cooper, and they have t get the parts elsewhere. I was amazed at the level of their customer service!
i called her when I got to Bart, and she picked me up right away and brought me back to the shop. She had all the parts laid out, and thoroughly explained to me every part that was replaced, and why it was replaced.
This is a little hidden gem in Richmond. I am amazed at their level of customer service, how friendly they are and how attentive they are to their customers needs. I am definitely coming back anytime I need my car worked on.