Enterprise Rent-A-Car

I was very impressed with my Enterprise experience. This was also my first time renting a car.
The staff members I interacted with her helpful and informative. The car and class I had selected through Priceline was unavailable, I was given a free upgrade to the next class. The car I received (Hyundai Sonata) was new and relatively, but did have scratches and I could see some dirt on the carpet inside. There were no floor mats. But hey, it was a rental, so I could live with it.
I had read horror stories online from Enterprise and other rental companies, so I was expecting some kind of negative surprise when I returned the car after my trip. However, this was not the case for me. The most common complaint I have seen in online reviews is the tendency for staff to be more thorough on the post-​trip inspection for damage to the vehicle. This did not happen, in my case. They did not note any additional damage to the vehicle, and did not accuse me of anything at all.
Overall this was a positive experience.
–No surprises or additional fees.
–Professional staff
–Staff was patient while I read all paperwork carefully.
I could have had more to complain about, had I not done research on the car renting process beforehand. I advise any first-​time renters to CAREFULLY note the fine print of all paperwork and to ask as many questions as needed to clarify any questions about the conditions of the paperwork. DO NOT sign anything without reading it. I can’t stress this enough because were several spaces that I could have initialed or signed on the contract that would have doubled or tripled the price that I paid.