Great Customer Service from the tech that I met with. However, their quote for repair was DOUBLE what we paid for the exact same repair with another company. They gouged us badly on their initial visit and diagnostic cost, but thank god we didn’t go with them for the actual repair. Ridiculous pricing compared to others.
Don C.
Classificação do local: 1 McHenry, IL
This place sux.190 $ to Change a thermostat. plus another 400 to change a transformer. Never call opp mgmt them again. they only get one star because the second tech was honest n told me other tech. sucked. F u
Kerri C.
Classificação do local: 1 Ringwood, IL
last year my AC went out. A tech came out and told me well it could be several things the least of which would be expensive to fix but it was also going to be expensive to even try to even check what was wrong. Was more than willing to set up a call with a salesman to sell me a new unit though. I paid the service fee, which from what I recall was rather high. Today I had someone come out from another company he looked at, told me precisely what was wrong and gave me an estimate of ust over $ 200TOTAL to fix it including service call. AC is working fine, my total bill was $ 180! Our family spent all of last summer sleeping downstairs on air mattresses because we couldn’t afford what Dowe had told us. SOGLAD I found this other company. No more business with Dowe for me!