Concentra Urgent Care

This clinic is lucky because you have to give them a star no matter how bad your visit is. Last visit, I waited 2 hours before I was seen for 10 minutes only and then waited another 30 minutes to get checked out of the clinic. Today I waited 4 minutes only surprisingly!!! But only to wait for an hour in the room. And then only saw me for 45 seconds fucking wow!!! now I’m going into an hour just waiting to get discharged. I think I need to come in and file for a workers comp because my ASS is in pain for sitting too long.

I can NOT believe how R U D E and INCONSIDERATE and UNCOMPATIONATE donutlee is! She has such an attitude that it amazes me how she works in a helth care setting! Im surprised shes even in the front working, a place where your supposed to have someone who draws people in and she manages to do the total opposite… she draws people away! If its not her attitude its her poo smelling face that she always has. I was so nice to her and to have her talking to me like a 5 year old trully erked my nerves! Where is your boss honey… but if she has YOU in the front you must be alike kus your front staff is supposed to represent your environment dont you think… so sad… if it wasnt for the girls that took care of me during my appointment i wouldnt even give a complete star to this joint!

Yeah. The prior reviews are on point about the long wait time. I was just at the SF location and was in and out of there. It’s been 40 minutes of waiting to just get copies. Are you serious? Does it really take that long to print copies? If I could, I would go back there and do it myself. As of now I’m still waiting I hope it doesn’t take all day just to get copies that would be rediculous.

One star for the staff (MA’s & receptionist). Other than them the wait is way too long for a simple physical not even a full physical. Just a simple touch all your fingers with thumb, move wrist, etc type of physical. Got there at 1 didn’t leave til 4:30 was damn near naked in a room for almost 2 hours. Doctor kept telling me to fill out papers and the MA would tell me i didn’t have to cuz my packet included them already. Not to mention the doctors rude comments and degrading rude comments about the MA staff. Last straw for me was one of the many rude comments he made which was when did ringing start. I tell him in Afghanistan he says but where whats it called so i can wrote it. I say a deployment to Afghanistan. He says no what is it. You know the place where you killed children. As a veteran i wanted to knock him out but a couple of words said had to suffice. He’ll Be hearing from me soon. Know a nurse that knows where to report doctors and practices like this. Thanks for sharing your fake assumed views on what is supposed to be a simple physical for work.

whether you are walk-​in or have an appointment… expect at least a three hour wait before you are seen. i’ve had the unfortunate experience of both. the slowest clinic to go to for any reason even for work injuries. i get what «short staff» is but for a medical office… it is unacceptable!
my first time there was by appointment. i was in and out in three and a half hours. not okay! in between that, they kept me in the patient room for 45 minutes without even a brief check-​in or an apology.
the second time i was a walk-​in. they checked me in but couldn’t place me in a room until three hours later. again… i was stuck waiting for at least 40 minutes before the doctor came in. ridiculous!
your patience will be tested. for your sanity… my suggestion is to go to their other locations.

Worst office ever. Every time I’ve came so far I’ve been seen more than an hour after my appointment if you have a chance to go somewhere else please do unless you’re ok with wasting all your time sitting and waiting to be seen for a 5 min appointment with the Doctor it’s a joke. You wait in the waiting room forever, just to go in to your room to wait another 20 – 30 mins for the doctor to come In and see you. They apologize about the wait but what good is that if it’s going to happen every single time. Over it and can’t wait to never come back here again. I’d rather drive somewhere far and get seen in a reasonable amount of time.

First time:
I’ve been waiting for an hour to find out the woman at the desk checked me in under the wrong address for my company — even though I wrote which branch and city I was working for. Now I have to wait ANOTHER 45 minutes to an hour for her mistake.
No attention to detail on top of long waits.
I saw a man with a 9am appointment still waiting to be seen at 10:30. Not sure what their system is here, but it’s not very productive/​considerate of their patients.
Second time:
In and out relatively quickly for a morning appointment.
Third time:
Waiting over 1.5 hours (and just asked for a follow up in where she said it’ll take another 30) for a 2pm appointment for a follow up.

The clerk up front is a total ass.
People that have shown up much later than I have … have been called before me.
This place sucks.

I want to give a extra great review for my medical assistant Rosa. I went in for a physical and man, let me tell you, She was very helpful and nice with such a warm smile. Although the wait was incredibly LONG, to the point where I could go get lunch and Come back on time for them to call me in, she made it all better by apologizing and explaining to me that they do more than just urgent care.

I visit Concentra because of my work injury do my physical therapy there Jonathan Chow is very informative and patience with me as I start to learn how to stretch my ankle muscles and increase my range of motion I do like the staff Christina she is very nice when dealing with these type of injuries and setting up appointments

I would not click on any stars if possible. This place in a joke.
Incident #1: took my boyfriend in due to a horrible flu. We was seen within an hour, assuming because it was near closing time. The dr. Told him he has bronchitis and prescribed him an antibiotic. He took it as directed and didn’t see any change in his fever/​flu. He received a call a week later that he was misdiagnosed and has pneumonia. I feel a mix up like that should be caught sooner then 7 days later by a group of trained medical «professionals»
Incident #2: 2 weeks later I walk in same symptoms. I, myself have never been to this clinic so the first thing I did was hand the receptionist my medical card and asked if this insurance was accepted here. She said yes, made copies of the card and my dl. I filled out the paperwork, and told her I have been coughing up blood and having trouble breathing. She told me to have a seat in the full waiting room it’ll be a 2 hour wait, fine no problem. Over an hour and a half later, I’m the last one in the waiting room I get called up to the front desk to be told they do not take my insurance and they can not help me. I’m assuming a front desk receptionist should be aware of what insurance companies are accepted and if not ask, call, Google it. Get it together!!!
Waste of my time, if I were you I wouldn’t even bother.
With these reviews and my 2 experiences I don’t understand for this place is still in business.

Would have gave 1 star if the doctor wasn’t nice. Wait is the longest ever. Be prepared to wait 2 – 4 hours if you are a walk-​in. Girls at front desk aren’t the best at their job. Wow. Don’t come here unless you have a book or something, go somewhere else.

I would give no stars if possible!
I have a foot injury from work and they are seeing regular people for just physicals before me, even though it’s states on there website work related injuries get triaged first.
I hear the doctors and nurses (if that’s what they are…)
And they are goofing off in the hallway!
I work in the medical field and this is the worst most unprofessional medical establishment I’ve ever encountered.
BTW, it’s been two hours and I still have not seen a Dr.
This place should be shut down!

Checked in around 11:44am, only to be told around 1 that my information is still being processed and has not been sent to the back (where the other ladies who handle the paper work i guess are at), and even started getting frustrated with me because she could not locate my companys information on her computer! And when i asked how many people are in front of me I recieved no answer, was just told in a impatient manner that «the sooner i can finish filing your paper work the sooner ill be able to send it to the back so that you may be looked at…»
It is now 2:10, ive been waiting for almost 2 and a half hours… a quarter shift if i was fucking working here-​_​–
This place either needs to be under new management or BBB needs to come in and
regulate.

Can we give zero star? Waiting for two hours to get a copy of my shots, that they forgot to give me. Racist doctor, literally. Told me what was going to kill me was how fat I am. Horrible. I feel sick just being here. I hate this place.

Super slow here 4 hours and still waiting. They took my money within the first ten minutes. Will not return.

This place needs to be shut down how can someone check in at 8 Oclock and still be waiting to be seen at 10am this place is no good

They are so slow here. They have no order to seeing people. Wanting over four hours and they are seeing people who came in after us. This place sucks.

I love my Doctor, Dr. Kim & Dr. Piazza. They’re very nice and very down to earth doctors.

Been coming here for years. Hasn’t changed. SLOWWWWWW! I think the reason why,(1), they OVERBOOK APPOINTMENTS, (2) TAKE ALL WALK INS! The receptionist have always been pleasant.
Be prepared to spend lots of time, BRING a book, ipad, or music, ECT.(there is a television that works) average wait time from 30 minutes (GOOD LUCK!!) to upwards of a couple of HOURS! !, OR MORE!!! It’s business for me, I get paid by the HOUR! ! Today my total time for a physical was (2) HOURS 23 MINUTES! !