Buffalo Tire & Automotive

My boyfriends car started making a horrible sound as we were leaving richmond. We took the car to Buffalo Tire and Automotive and let them know our situation and the fact that since we weren’t from town we had no place to stay if the repairs were going to take more than a day. They were EXTREMELY helpful and nice and got our car fixed and ready to go within a few hours. I’ve never been to an auto shop where I genuinely trusted the mechanics and felt like they were really trying to help. I wish I still lived in the area so I could always take my car to them. Would definitely recommend

Very kind and helpful people at this store! I had a tire go flat and was alone at a gas station with my baby at night. Helped me get the spare on and told me exactly what the limitations were until I could get home to get a fix. Also told me about an issue with my sensor system that was not done correctly by my dealer. Honest and caring staff!

Took my car here for inspection and the tire ending up falling off on the highway about a month later. Told them what had happened and even though it wasn’t due to their work, they fixed it because it wasn’t caught. They gave me no issues at all and were extremely nice about everything. I would definetly recommend this place for any of your car’s needs. I appreciate them being so helpful. Especially (Will) I believe.

This place was accommodating + has affordable high quality product +fantastic management= I am coming back and I’m telling everyone about my experience!

One word: Outstanding.
My wife and I were driving north from Florida on a move with the USAF when I noted the tire pressure indicator light was illuminated in my wife’s jetta. I pulled over outside of Richmond, VA and checked all four tire pressures, noting one was markedly lower than the others. Upon attempting re inflation, it quickly became evident that there was a leak and a quick Unilocal and Google search showed that Buffalo Tire was the closest shop. Concerned due to the fact that it was after 4PM, I called and was assured they would take care of us.
After a patch attempt, it became obvious that the tire was shot and we were provided a thorough and courteous explanation of our options. We ended up replacing a pair of tires, however it took until well past normal business hours to get the job done. Furthermore, the technician had to dig the wheel lock key out of the spare area in the trunk which involved unpacking part of the trunk and then returning each item! That’s service!
They even let us have our two small dogs in the waiting area as we had no where else to take them.
These guys are top notch. Professional, knowledgeable and courteous. Highly recommended.

Yesterday I unexpectedly had a big issue with my car… My serpentine belt and key came right off while driving back from my lunch break! My first reaction of seeing piece flying, «Well that’s not good!». I felt a little stressed but to my luck Buffalo Tire was located in the same business park where I work. They have an overnight option and by the next morning they called me just after an hour of opening and took a look at my car. Scott not only gave me an awesome price that didn’t totally break my bank, but also helped me to understand what repairs were needed for my car in terms that I could understand. They were able to fix my car the same day and drove myself home that night. They have amazing customer service, I felt completely at ease! If you’re looking for honest, efficient work… this is the place to go! My only negative is I wish I had found them sooner!

Had a blown tire and once I got the donut on, called and these guys had what I needed in stock. They were very acommadating. I came in and they were ultra friendly to me and my three kids. Offered coffee and we were done quick. Superb service and quality work. A pleasure all around.