This place is a joke never buy anything from this store. I got a recliner from this store for $ 499.99. When they loaded it into my car they got the arm of it caught on the latch and ripped it. They didn’t have anymore in stock. I talked to the store manager Scott Tencher. He informed me that everything would be OK I would still have my warranty and I would have no problem switching it out if there was a problem. Low and behold there was a problem. Only a month a after we got it. So we took the recliner in to get our warranty replacement. They didn’t replace it. They told me because of the rip in the arm I no longer was under warranty the rip that they caused. I talked to Scott Tencher a second time and he told me to bring in it in and he would take care of me. So for a second time I brought in our recliner. He looked at the rip on the arm then told me he would not replace it. Then said he never said anything about us keeping our warranty. Then told us we should have never have accepted the recliner with a rip in it. So Scott Tencher flat out lied to me. I would not recommend anyone to buy anything from this store. They screwed me and they will screw you as well. I would give them a 0 star of I could.
Nobuyuki S.
Classificação do local: 4 Manteca, CA
It’s been billed as a liquidation store, so don’t expect everything. The staff is always friendly. How they do it, I do not know. It must be a difficult store to work with all the people always in the store. I think it’s universal, though. I’ve shopped Big Lots in Florida and Texas, as well, and all the staffers are friendly. Here is a store that usually has international groceries such as noodles and sauces from Malaysia, biscuits/cookies and stollen from Germany, and pasta from Italy. They also have groceries from the U.S.A. Of course, it’s all about the deals and they have plenty of them. A word of caution is necessary. A few years ago, I noticed that they started to carry full price items and interspersed them with their discounted liquidation items. If you don’t compare, you may be paying full price. In this town, there are few places to shop and Big Lots can undercut WalMart and Kmart easily, even at those stores’ lowest prices. You’ve heard the cautionary statement«You get what you pay for»? It can be very true, at any of those stores. Name brands matter. Check for quality. Don’t assume anything.