101 Auto Body

Steve and Tom, and crew who fixed my car — - you literally helped bring some relief to a super stressful situation. Involved and unwitting victim to an altered person who ran into my car and destroyed my bumper, i had the team here come to the rescue! Thanks again for so much compassion to give me a good deal, for which I am still grateful!
April accident, claim still ongoing. stress and headaches for me. They at 101 were beyond AWESOME, ordered it and installed all within a week. amazing work ethic and helped me out so much.
I couldn’t sing enough praises and would unflinchingly recommend them to anyone who wants quality and honesty. They had a big heart toward me, and I’m over the moon with my repaired car!!!

Super efficient. Highly recommended.
Special shoutout to shop manager, Sado. Gives off a very genuine and helpful vibe. Didn’t feel like he was taking me for a ride like a lot of people in this industry. Thanks for the help, man.
Took my car in b/​c the windows were broken. They’re taking care of it as I write this and letting me hang out in the shop even though they’re about to close.
Thanks, guys!

This place knows customer service!!! Friendly employee’s, got my car looking brand new after an accident, and they got it done fast. Thanks for the good work.

My car was brought in looking like it belong in the junk yard but came out of shop looking brand new. These guys do an amazing job of taking the time to provide quality auto body work. Despite living 45 min away, I will continue to be a returning customer. Thanks Sado and Tom.

This place is AMAZING!!! I took my car in because a license plate scratched the rear bumper of my car. I was being a total girl about it and the scratches were bugging me because it’s a new car.
I talked to JR and I explained my situation to him. He was amazing. Sado stepped in to give me a rate that I could afford. I picked up my car and it looked like nothing ever happened. I couldn’t have been happier.
This is such a great place and I recommend it to the fullest. Great rates, and super awesome service!!! 100% satisfaction. :)

Great place, service was fantastic. They were very quick in repairing my car and although I really hope I don’t need to use them again, they would be the first place I’d go to.

Someone smacked into my car at school and it really sucked because they sideswiped it and they just KEPT GOING.
I took my car to Sado and he explained to me the entire process. He will give you an outstanding deal and is a great person to deal with.
The moment I saw his 49ers sweater and hat, I knew he was the man I could count on.
B.t.w. Tom is extremely knowledgeable and will answer any questions you have in a kind and courteous manner.
These people are professionals and will take care of your vehicle, which should be like your baby — ultimately making it a family affair that you will remember for a lifetime.
Cons: Nada. Zilch. Zero.
Do take the time to visit them because when $hit happens, they got your back at 101 Autobody!

Sado &his team did an incredible job on my SUV. I’m one of those very difficult (want everything perfect) customers & they exceeded my expectations. If you go anywhere else, you’ll be sorry.

Just got my car back today, sado and his crew did a wonderful job on my car. I love the fact that the shop is in network with my insurance company. Gives me a sense of confidence with the shop. I had doubt about the paint job on the bumper they were going to replace, but they did a wonderful job. Even though he lost an employee today and was slammed with all the other work that was interrupting him, he made customer satisfaction his priority. MAN WAS I SATISFIED! Definitely will recommend him and go back to him for any detailing and work needed for my car. Sado def is the man and knows how to treat his customers

Sado is the man! He will definitely hook you up with the best deal! Initially, we did not want to go through insurance because we didn’t want the rates to sky rocket but Sado gave us a good estimate of the cost and eventually everything worked out.
He had fixed our car as if it were brand new! No joke! We used to have this use rust stain in the front bumper, scratches all around the bumper, and crackling speakers– Sado and his guys fixed it all up and with a great price!
Check this place out. Tell Sado your situation and he will do his best to help you out! You’ve got nothing to lose.

It’s been about 2 years. I had 101 Auto Body paint a JE Design Kit and install it on my EOS. It’s custom made only for the EOS. The finished product was great. The kit was a little tough to work with, so one piece was partily cracked, but I’m not faulting them completely. The finished product still looks great, even after 2 years.

I used to take my old Jetta to the guys at 101 Auto Body and always received wonderful service, so when I traded it in for a Prius I didn’t think I would be coming in for a while but knew where I would come should I need body work done.
Then my car got hit by a retread that came off the minivan in front of me on 880 at 5am and snapped my front fender and grill, leaving it not only inoperable but looking pretty bust up… and it was less than a year old. I brought it into 101 and in less than a week they had it looking brand new with no hassle and for a good price.
What I really want to commend them for is the amazing paint job on my Prius. I bought my car for the gas mileage and dependability, but hated all the colors they came in. I told myself I wouldn’t let it bother me, but considering how much of my life I spend attached to that car, it did. I asked around various places for quotes on painting my car and was giving either absurd prices or told to trade it in, as painting wasn’t worth it. I brought it to Sado Duqmaq over at 101 and got a quote from him — he not only didn’t give me crap for caring about my car color, but quoted me an amazing price. He broke down every price tier and gave me the pluses and minuses of every tier. I eventually decided to have it completely redone so it looked like it came straight from the factory. Sado provided me with a color palette and made swatches for me so I would be able to see what the color would look like on my car. Then I asked him about adding sparkles to it, and he added them in without giving me any crap for liking sparkles. Midway through painting, I was allowed to come in and see my car being painted and to make sure everything was OK. Everyone who worked there was very kind and friendly to me — the kind of people you want working on your most expensive asset (next to a house if you own — I don’t). When it was done, they even let me bring it in for a free wash later on to make sure the paint job stayed put.
I can’t tell you how many compliments I get on my car — even the mechanics at San Francisco Toyota thought it was factory painted (and justified the color and sparkles as a special edition they weren’t aware of). Amazing, quality job for a great price among amazing, quality people. If you need a body shop, these are your people!

Some joker merged into the side of my car on the freeway and damaged most of the passenger side. I get a check from the other insurance company and take it to this place. I told them the amount of the check and asked them to fix the damage and also repaint the rear bumper fascia, which hadn’t been damaged in the accident but was looking pretty rough since it’s an older car with a lot of miles. I said they could substitute an aftermarket or junk yard fender and door skin instead of new factory parts to get all the work done for the same amount of money. They agreed to this and I scheduled the work for a couple weeks later so they would have time to get the parts in beforehand and they could get the car done the week I don’t need the car.
I went to this shop because I had gone to this location before and they had done a great job painting my wife’s fender for cheap. It used to be Miracle Paint, but when they were writing the estimate I found out that Miracle had been bought out by 101 Auto Body. Then they told me that they had let go all the Miracle guys because their work was not up to 101 Auto Body standards. So I was thinking, wow they must be REALLY good because the work Miracle had done was great.
So I get the car back and the work isn’t so hot. The first thing I notice is that they hadn’t re-​attached the front bumper fascia at the bottom, so it’s hanging down low. A guy there spends 10 minutes trying to re-​attach the bumper fascia and claims the holes don’t line up and he can’t do anything about it. I’m thinking the car wasn’t like that when I dropped it off so what has changed? When I get the car home, it took me 5 minutes to fix this problem.
Also there was a lot of overspray on the glass and outside mirrors. So much overspray that it was kind of hard to see outside the car when the sun was shining on the glass. Some of the overspray was on the side of the car that wasn’t being worked on which is kind of curious. They cleaned the overspray off right away.
Also, the paint is kind of orange peely in some pretty prominent areas and there are some pretty big pieces of dust or dirt in the paint. I don’t make a fuss because from a distance it looks ok. Also they buffed out the hazy headlight covers, which I hadn’t asked them to do, which was pretty cool.
Nine months later I’m changing a tire and doing some work on the car and notice a few more problems that prompted me to finally get around to writing this review. The front grill was only attached at the top. They hadn’t replaced the screws that attach the grill bottom to the bumper fascia. So the grill is just flapping in the wind. Then I noticed that the plastic rocker panel was missing most of the pop-​its that hold it in place which explains why it had been rattling for 9 months. Then I notice that there two big RUNS in the paint toward the bottom of the passenger door. Yes really, runs in the paint.
So I’m not sure what happened with me and 101 Auto Body. All the the other reviews say they do great work. Maybe the problem is that my car is older and had been poorly repainted previously and so they hadn’t taken my car seriously. Maybe the week between Christmas and New Years is a bad time to get work done.

Came into the shop because a nail had gone through my tire and I was told they could patch it up for me. Usually a patch costs $ 20, no biggie. turns out the nail had gone through two ends of my tire, so I had to get a new one. I was happy to hear they found a tire in my size, and it was pretty cost effective. They even drove and got it for me. Thank you 101 auto body for such superb customer service. I can’t thank you enough.

I have been to 101 Auto Body two times now and these guys know what they’re doing. Steve, Tom and Sado are all great guys and always professional. You can generally find some shady practices at auto body shops, but not here.
I would more than suggest having any issues handled here and I will certainly return if I need anything else done to my vehicle!
Thanks fellas!

101 Auto Body in Richmond left overspray all over the right-​side of the car. The entire right-​side looks and feels like sandpaper. I found out about it when I tried waxing the car and it wouldn’t come off. The second problem was that the wiring harness in the truck was not installed properly. It mangles when it closes. The manager «Sado» played-​it-​off on the phone, pretending to not know what «harness» is on the trunk lid. There is also spray paint on the mud guard, telling me that they were too lazy to take it off. The lug nut is mis-​matched on the side where the repair was done, and the trunk lining is loose and untucked.
The car is now in Southern California. The manager Sado claims he was not in charge at that time and has no idea what I’m talking about. I asked him to arrange a body shop that would repair the mess 101 Auto Body made, but he refused to make arrangements and told me to go on Unilocal to find one myself. He also suggested that I go to Home Depot and buy rubbing compound and remove the overspray myself. That’s only one of the many problems. I asked him to send me down rubbing compound, he laughed, and repeated the same instructions.
Congratulations on getting 5 stars. But when you find yourself in a bind, good luck on getting any cooperation from these guys. This complaint is going to the Bureau of Automotive Repairs!!!

I have to agree with the rest of the reviews here — Justin was awesome.
I drove for a couple of days with the temperature gauge in my car spiking up to the red zone — something that resulted in me freaking the hell out and driving in the slow lane at 50 mph, channeling my inner old asian lady.
Figuring that I was just out of coolant, the day before I had to help my Aunt move to Clayton, I just refilled the reservoir with coolant and thought it was good enough… however, I was really really wrong.
Driving from Fremont to Clayton (past Walnut Creek) proved to be a terrifying experience, especially since I’m ridiculously attached to my car. My temp gauge spiked to the red zone about five times, and it certainly didn’t help that Clayton is pretty much hell.
The boyfriend took my car to the only gas station/​car fixer place in Clayton — a Shell station on the corner at Ygnacio Valley Road. After finding out that I had a crack in the radiator, the guy there gave me a quote of almost $ 600… just to replace a radiator!
I had a feeling this skeezeball was trying to capitalize on the fact that I was in a small town with an emergency and figured he could charge whatever the hell he wanted, so I just said that I’d take care of it myself.
With the help of word-​of-​mouth, I was able to find this place — and was told that the general cost of replacing the radiator would be around $ 250 – 300!
Justin is very honest, which is such a good breath of fresh air when it comes to this industry. He was able to get my car in at my convenience, and he was able to have it replaced quickly. He definitely put me at ease and comfortable with leaving my car there (something that I’m usually really careful and picky about) and my car is still running perfectly.

Had a little fender bender which resulted in a big ol’ volleyball sized dent in my back bumper.
From the very first moment, Justin was great to work with. Super easy going, and gave me a really fair price to fix the bumper. It took about 3 days to fix the bumper and it looks phenomenal. Just like brand new.
Great service, great work, and a great price to boot.
I get a little antsy when it comes to doing repairs on ANYTHING. I don’t like dropping off my Macbook at the Genius Bar, I hate leaving my camera behind to be serviced by Canon, and leaving my car to have work done is definitely a big deal. But Justin and his crew are so friendly and upfront that I felt 100% confident that they would do a great job. And they did!
Would definitely recommend 101 Auto Body to anyone who needs some repair work done on their car.

I needed to get the A/​C recharged and a replaced on my Subaru and saw their Albany shop advertised on Unilocal.The Albany shop referred me to this Richmond location as they do the A/​C recharges as well as body work and paint.
They were very courteous, very quick (I was done in less than an hour). My A/​C recharge only cost 99 bucks and they threw the light in for free. I had to take a call for work and the staff even gave me a desk to sit at so I wouldn’t be disturbed by the other activity at the shop. They seem very conscientious about customer service – I would certainly go to them again! Thanks to Unilocal for leading me in the right direction

Someone backed into my Honda Civic while it was parked on the street, leaving a yoga ball-​sized dent on the driver’s side panel by the gas tank and bumper, and causing my back tire to scrape against the frame whenever I drove over a bump or turned left.
Luckily — because you can’t really dispute liability when you hit a parked, unoccupied car — insurance covered all the repairs, so I was able to choose 101 Auto Body based on quality out of 3 shops recommended by insurance. (The total cost was more than $ 4,600, so it definitely was not budget work.)
101 Auto Body did a really nice job fixing everything and used genuine Honda parts. They even took out a few dings on my roof while they were at it (free of charge and without me pointing them out!). It took nearly two weeks, but my car looks like it’s brand new.
If I have one complaint it would be that the bumper is not as flush with the side panels as a brand new car is, but it’s pretty hard to tell unless you’re a few inches away from it. Having gotten bumper work done at other shops, I think this is typical when you have to replace an entire panel.