Planet Fitness – Richmond Heights

This is a simple workout place for a cheap membership. Doesn’t cost a lot of money to get a good workout. This place has the basic machines for a good workout. If your a Lunk or hardcore gym rat this gym may not be for you. The staff here is friendly and are very helpful. I like Planet Fitness just a basic gym to get a good work out in.

I am a guest here today and I like that it’s a Sunday night and it is still open. Although my home gym is supposedly 24 hours, they close at 6pm on weekends… Grr. The facilities are decent but the branding is a tad overwhelming. The ‘lunk alarm’ is pretty annoying when weights slam. Good equipment. I’ll stick with fitworks. I haven’t fully drank the heavily branded vitamin water.

I just think it is so funny that Planet Fitness promotes a «Judgement Free Zone», meanwhile, it’s certainly not a sexual harassment free zone.
The weird guys hanging out on the benches by the weights made multiple comments towards me in regards to «eating my sweaty behind»…if you know what I am saying.
I’m sorry, what? I can’t have a normal workout without «grunting» or making a noise because I am supposedly intimating all the other people sitting around and TEXTING instead of working out, but someone can make a comment like that to me and I am just supposed to be ok with it?
Should it be okay for men to linger around and stare at women working out? It’s freaking weird.
Does anyone else see something wrong with this situation?
Oh, and to top it off. I was tanning the other day and much to my delight, when I stepped out of the tanning bed, my door was WIDE open. I’m scrambling to close it looking all kinds of crazy trying to cover myself up.
When I confront the front desk receptionist guy he looked at me like I had seven heads and just said «what do you mean?»…
What do I mean??? I mean the door that I closed and locked behind myself was wide open when I got out of the tanning bed that I was laying naked in!
What kind of a freak show is this place???

It’s cheap — that’s the best part. Just the basic work out machines so if that’s what you want, that’s what you’ll get. It works fine for me.
The staff is very hit or miss. Some are very friendly and helpful, others are pretty rude.
It bothers me that the machines don’t always work with the tvs. I bring headphones so I can listen/​watch the news and make my workout go quicker. That’s great if I happen to find a machine that works with all the tvs but it’s really hit or miss.
The workout area is pretty clean as is the women’s locker room, although I just stow my stuff in a locker, I’ve never used their showers so I might have another opinion if I did.
Again, if you’re looking for a cheap place to workout this is your place. If you’re looking for more bells and whistles, you might want to go elsewhere.

Walked into the new Planet Fitness in Willowick, OH and was immediately turned off. I was there to sign a form so my kid could be a member. One young man behind the counter was to busy flirting with the young female clients to help us and another guy behind the counter asked if he could help us and when he found out why I was there immediately asked if we could do it another time. I said no and so he grudgingly started to help us, but at the first opportunity turned his back on us and told another guy to help us. So far Planet Fitness is batting zero with me. I’ll never become a member. Even though my kid is paying her own way, I’ll be watching to make sure she doesn’t get ripped off.

Great place to work out and blow steam. Right on my way home from work. Love stopping here and putting some time working out. Great location.

Well placed gym with working cardio equipment. Staff is ok, facilities are clean and not yet run down. A pretty standard planet fitness and for less than 30 $ a month not a bad deal.

While the gym is okay, I must say that a few staff members are not so warm and welcoming. I also need to express my dismay over provided amenities. The t.v.’ s are regularly not in sync w/​gym equipment (more than 3 visits). It frustrates me when I get settled on one machine and the volume only works for one t.v. I asked about it and I was told that they could not do anything about it. I pay a fee and I expect basic features at the gym to function properly. A fee is deducted every month for my membership and I would like it if I could access the services that I pay for. It’s frustrating when you have to go from machine to machine to watch a decent show or when you just settle for crappy shows on the only working t.v. I would rather you invest in better technology than the tootsie rolls and panera bread please and thanks!!!

Well laid out, working equipment, and a circuit training area that looks inviting but kicks butt!
The staff is friendly. No one grunts while lifting weight, and people are there to work out. An unpretentious gym, and lots of motivational writing on the walls to keep you going. Now, if only I had motivational writing on my bedroom walls to get me to the gym…

To a bookworm, losing either library privileges or a bookstore can be down right depressing and devastating. So imagine the horror I felt driving by Barnes & Nobles one day to see the sign gone, the store emptied and a «for sale» sign up.
I was even more annoyed when I saw «Planet Fitness coming soon!» a couple of months later. What? Seriously? There’s like, a huge gym across the street, really?! Well yadda yadda, fast forward a few months after Planet Fitness opened, I got over it and joined the gym because it was insanely cheap and a great deal for me and my husband ($ 21 a month).
Everything sounds lovely right? Eh, wrong. Here’s the short break down of the two star rating: 1. price (cheap) 2. still fairly new and not yet rundown.
I must say that the one thing that ruins an experience for me is attitude/​poor service. It’s the biggest pet peeve of mine to be treated as though I’m annoying someone simply by walking through a door of a public business. Yes, I sincerely apologize for giving your job, who pays you an hourly wage, money so that they can keep paying you.
The front desk has declined in overall professionalism and friendliness over the years. Sorry to go here but when did they start hiring hood rats? Tonight, my husband, brother in law and I walk in about 30 minutes before closing for a quick workout. My husband says hi and gives the girl working the counter my member number and says that he’s also signing in as my guest. The girl snaps, «You know we close in 30 minutes, right?» Wow. And no, Miss Angry Woman, we were all unaware of the closing time that’s posted on the front door that you can’t miss each time you walk in. We say that we’re aware of the closing time, this person snaps again with, «This is account is under [my full name].» Wow again. She had to be some sort of special to disregard what my husband had just stated when we walked in (my member ID and that he was my guest). Maybe if she wasn’t actively being a witch with a B, she would have heard him the first time.
At this point, I walked away to the locker rooms because I couldn’t take anymore rudeness and didn’t want to reciprocate the treatment.
Look, I understand having a bad day at work or maybe being a bit peeved if a customer walks in minutes before closing, BUT YOU DON’T SHOW IT. If I’m paying for a service I expect you to be, at the very least, cordial.
When our contract ends, we may just go back across the street to their competitor. Sure, they cost a bit more but the saying is very true — you get what you pay for. We were also never treated with attitude but always greeted with a friendly hello, and the sign in process was painless, unlike Planet Fatness.
Oh and the TVs were off. They close at 9, not 8:35. Stop being lazy and keep them on until 9pm. Trying to save 5 minutes by turning them off early so you can jet out at 9pm sharp just goes to show, again, how unprofessional this place is. Ugh.

It still stinks. My wife and son belong there and they are forever billing incorrectly. I’m just waiting for them to close.

Just this week, the ladies locker room has been dirty and it smelled real bad.
Prior to this… it has been great. Hopefully, PF will «clean up it’s act»

When I joined about two months ago, I was very excited because both times I had been in there before joining, STO was on one of the 24 TVs. Recently, (the last month and a half) they workers there did not have it on any TV, and told me multiple times the TVs channels could not be changed. That was odd, considering I had seen them on different channels a few weeks before. It really irks me that a gym in Cleveland, refuses to put on the one channel that shows the local sports teams. I couldn’t care less about of of market games on ESPN, and don’t even get me started on having ESPN2 showing Poker instead of putting on a local game.
It really makes me want to find a new gym, hopefully one that doesn’t lie to you and tell you they have no control over that. I’m not a dummy, you have control over it and you are just lazy.
Other than that, it’s a decent deal and price to pay for a gym, very basic, no sauna or hot tub, just a few showers and bathroom stalls.

Buyers beware the people in management are a bunch of crooks they tried to steal hundreds of dollars from me and did nothing but deny it and just hang up on me. Thank god I have a good bank whom looks out for me. I would either stay away or don’t give them your bank account or credit card info.

In the 4 years I’ve lived on the East side, I’ve been a member of 2 different gyms. Now perhaps I am silly, or perhaps I use it as an excuse to not work out, but the feel of a gym is so important to me. I want it to be well laid out, have plenty of equipment, be comfortable, have lots of space. The gyms I was previously a member of didn’t really fit the bill. This one does though! It is bright, spacious, and has tons of equipment. I normally go in the morning, so it’s not crowded, but I can’t speak to the availability of equipment at that time. I plan on trying some of the group fitness classes, but also love that all the gym equipment is together, and I really have the freedom to do as I like. It doesn’t have a lot of the bells and whistles other places might have, but honestly, I don’t care about that. Give me a clean, nice place with lots of equipment any day. I took the 20 dollar per month option so my fiancé could go with me if he so chose, so I think the guest policy is great. Overall, I think this is a great value, and I look forward to spending lots of time sweating here!

If you’re looking for a cheap, no frills gym, then this is the place to join. Fairly clean facility, though women’s showers have had mildew lined shower curtains. At peak times it takes a bit to get checked in, but I’ve never waited more than 5 minutes and it is usually because the front desk seems understaffed. Plenty of treadmills and ellipticals to hop on and they are iPod ready with neat built in headphone jack. I typically like to use the free weight section of the gym, but this is definitely the meathead hangout. Can be challenging to get a bench during peak times. Biggest gripe with the club is that they have clearly posted rules about what you can and cannot wear or else «you’ll be asked to leave,» but this never happens. Plenty of people in there lifting and wearing jeans with Timberlands.